I received the incorrect lamp and the returning thereof was easy peasy. I was disappointed that I received the wrong product but I was very satisfied with the customer care correspondence and ease of... See more
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Fantastic service, fast and updates all the way. The product is gorgeous. We bought curtains and the quality is so nice and elegant. Highly recommend to use this company!
Very happy with our purchase. Received a defect chair, which Jotex was happy to replace. Very efficient and quick handling by their customer service.
I'm very satisfied with service and products. Very quick delivery, good price and quality! I recommend 100% Thank you so much and Happy Christmas 🎄 and Happy new Year!
Company details
Written by the company
Hos Jotex finner du det aller siste innen innredning. Vi ligger alltid noen steg føre, slik at du kan finne dine favoritter her og nå. Uansett om du følger trender eller skaper dine egne er Jotex destinasjonen for å finne hjem. Handle din personlige innredning for hele hjemmet på jotex.no
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4.4
Excellent
4k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from Jotex Norge
Hei,
Takk for tilbakemeldingen.
Så hyggelig å høre at du er så fornøyd med vår service.
Ha en fin dag.
Med vennlig hilsen
Heidi
Ditt Jotex team
Very bad quality of what I ordered
Very bad quality of what I ordered, a pillow. Only half filled and therefore in away useless. Wasted money. Probably no future buying there.
26 January 2023
Reply from Jotex Norge
Hello,
Thank you for contacting us.
We are sorry to hear that you are not satisfyed with our product, Please let us know if it is anything with can do to help you.
Have a nice day.
Best regards
Heidi
Jotex team
Monroy - defekt bordplate
Lysebord for barn Monroy kom med defekt akryl bordplate. Platen var stygg, full av riper, skjolder og limrester
17 January 2023
Reply from Jotex Norge
Hei Elena,
Takk for tilbakemeldingen. Så trist å lese at bordet var ødelagt ved mottak. Ta gjerne kontakt med vår kundeservice så hjelper vi deg selvsgat videre med in reklamasjon.
Ha en fin helg.
Med vennlig hilsen
Heidi
Ditt Jotex team
I'm very satisfied with service and…
I'm very satisfied with service and products. Very quick delivery, good price and quality! I recommend 100%
Thank you so much and Happy Christmas 🎄 and Happy new Year!
7 December 2022
It's so nice product and good price
It's so nice product and good price. I'm satisfied with the package too. 👍
4 December 2022
customer care and delivery was good.
customer care and delivery was good.
quality of the product was not up to the mark.doesnt resemble the product picture.
for the carpet pictures were not showing how thick the product is.
1 December 2022
Reply from Jotex Norge
Hi
Thank's for your feedback.
We can also help you with product information about an specified item, if this is desired, as our customer you are always welcome to contact our customer service who can help you further with product questions.
I wish you a nice day ahead.
Kind regards
Jotex team
God info og rask levering
8 November 2022
Reply from Jotex Norge
Hei Trine,
Takk for din fine tilbakemelding! 🌺
Så godt å høre at du er så fornøyd med din kjøpsopplevelse, og at leveringstiden var som forventet! Vi setter stor pris på at du tok deg tid til å gi oss 5 stjerner! 🌸
Ønsker deg en fin dag! ✨
Med vennlig hilsen
Heidi, Ditt Jotex team
Awful service
Awful service. Product came faulty. Getting help or any money back was impossible. Don't use this awful company!
1 November 2022
Unprompted review
Reply from Jotex Norge
Hi David,
Thank's for your feedback!
We are truly sorry for the experience you had with us!
It certainly shouldn't be this way!
Unfortunately, I cannot look you up in our system, but I would very much like to help you. If you have the opportunity to write to us and refer to Trustpilot or refer to Heidi, I will personally take your case and sort it out.
Wish you a nice day.
best regards
Heidi
Your Jotex team
The company postnord is very bad thats…
The company postnord is very bad thats what jotex use and its almost 3 week never receive my package.keep beening told that its stuck in the post box. So bad service.
23 October 2022
Reply from Jotex Norge
Hi
We apologize that you have experienced difficulties with the delivery of your package. We would like you to send us an email to: customerservice@jotex.no where you state your order number, so we can take this further with the carrier.
Kind regards
Jotex team
110%Rask levering og rask at svare på Mail
Rask levering og rask at svare på Mail. Veldig bra
2 November 2022
Reply from Jotex Norge
Hei Linda,
Takk for tilbakemeldingen.
Så hyggelig å høre at du er fornøyd med vår service.
Ha en fin dag.
Med vennlig hilsen
Heidi
Ditt Jotex team
Rask levering.
1 October 2022
Reply from Jotex Norge
Hei Silje,
Takk for tilbakemeldingen.
Så hyggelig å høre at du er fornøyd med vår service.
Ha en fin dag.
Med vennlig hilsen
Jotex teamet
Kjapplevering
5 September 2022
Rask levering !
23 August 2022
The customer service is unacceptable
The customer service is unacceptable. For over three months I was trying to communicate with them to return the sofa and order a new one, but it wasn’t successful. They wanted me to send the sofa back to them myself. Like it’s a box of shoes I can carry with me..
21 August 2022
Unprompted review
Reply from Jotex Norge
Hello,
Thank you for contacting us.
We are sorry to hear that our customer service treated you this way.
Please contact us by phone 66 99 75 40 and we will help you book a return.
Have a nice day.
Best regards
Signe,Jotex team
very quick delivery!
9 August 2022
Hassle free purchase and fast delivery.
8 August 2022
Bad experience with Jotex
Bought a parasol which had a large rip in it. Send an email and received a reply saying they were too busy right now to deal with it. So far I’m not impressed with Jotex products or their customer service!
10 July 2022
Reply from Jotex Norge
Hi Lisa!
Thank you for the review and feedback.
We are very sad to read that you received a parasol with a large rip in it, we will respons to your email as soon as possible!
Kind regards.
/Johan, Team Jotex
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