Beautiful crafted card case! but I had small problem which was sorted out with staff on telephone. So good to be able to talk to a human and problem solved immediately. Well done customer service... See more
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See what reviewers are saying
The product is nicely made, reasonably priced and does what it’s supposed to do. The only reason it didn’t get 5 Stars is because there is a small status LED on the unit but I actually find that at ni... See more
Never been a fan of buying a nice case, but because it was my first Mac Book I thought, let me try and keep it safe. Seen the ad on Meta and I saved it 3 month prior buying - that's how much I wanted... See more
Recently brought,Journey 3-1 charger and very impressive quality,in magnetic strength etc. Had query & email response was quick and issue resolved satisfactory. Now looking at other Journey products.... See more
Company details
Written by the company
Journey is an endeavour in creating innovative consumer electronics to make everyday life easy and efficient.
Contact info
Level 3, Belmont, Belmont Road, UB8 1HE, Uxbridge, United Kingdom
- sales@journeyofficial.com
- journeyofficial.co.uk
Quick delivery and great product.
Really nice cover very protective and…
Really nice cover very protective and still fits in my bag.
Customer service is great and easy to…
Customer service is great and easy to navigate on the website
Great product great service.
Beautiful crafted card case! but I had small problem which was sorted out
with staff on telephone.
So good to be able to talk to a human and problem solved immediately.
Well done customer service team.
awesome job.
Great service and amazing products
Excellent customer service
Team is pro active in delivering the experience and the product
Good description of product
Good description of product. My portable charger does what it promised. It looked lovely before opening which added to the experience. Very happy with my purchase.
Products are good
Products are good , but you should see on packaging because when i recived the package the package already damaged and the cover as teared before delhivery .
Great Quality products and resolved an…
Great Quality products and resolved an issue really quickly without any fuss.
Excellent to deal with
Excellent to deal with. Fast and efficient without any issue. Love the products
Delivery of goods was quick and the…
Delivery of goods was quick and the quality is very good and worth the money for my 3 in one mobile charger, perfect especially when on the go.
Amazing service quality product
Great products and fantastic customer…
Great products and fantastic customer service.
Journey Official Won’t Respond to Requests
Purchased a SWIV 3-in-1 Wireless Charging Station × 1 on or about 22 May 2024. I’ve used it a couple of times and have taken good care of the charging station; however, on my last trip to the US I tried to use the charging station and only the Apple Watch charger worked.
Have reached out to Journey Official twice and they won’t respond to my request on how to get the device repaired. Since I’ll be in need of a new 3 in 1 charging device, Journey Official will not be on my list of vendors from where to purchase said device. Very disappointing given the positive reviews I’ve seen from other customers.
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