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Rated 5 out of 5 stars

Beautiful crafted card case! but I had small problem which was sorted out with staff on telephone. So good to be able to talk to a human and problem solved immediately. Well done customer service... See more

Rated 4 out of 5 stars

The product is nicely made, reasonably priced and does what it’s supposed to do. The only reason it didn’t get 5 Stars is because there is a small status LED on the unit but I actually find that at ni... See more

Rated 5 out of 5 stars

Never been a fan of buying a nice case, but because it was my first Mac Book I thought, let me try and keep it safe. Seen the ad on Meta and I saved it 3 month prior buying - that's how much I wanted... See more

Rated 5 out of 5 stars

Recently brought,Journey 3-1 charger and very impressive quality,in magnetic strength etc. Had query & email response was quick and issue resolved satisfactory. Now looking at other Journey products.... See more

Company details

  1. Computer & Accessories store

Written by the company

Journey is an endeavour in creating innovative consumer electronics to make everyday life easy and efficient.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

68 reviews

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Rated 5 out of 5 stars

Great product great service.

Beautiful crafted card case! but I had small problem which was sorted out
with staff on telephone.
So good to be able to talk to a human and problem solved immediately.
Well done customer service team.

18 October 2025
Rated 4 out of 5 stars

Products are good

Products are good , but you should see on packaging because when i recived the package the package already damaged and the cover as teared before delhivery .

16 February 2025
Rated 1 out of 5 stars

Journey Official Won’t Respond to Requests

Purchased a SWIV 3-in-1 Wireless Charging Station × 1 on or about 22 May 2024. I’ve used it a couple of times and have taken good care of the charging station; however, on my last trip to the US I tried to use the charging station and only the Apple Watch charger worked.
Have reached out to Journey Official twice and they won’t respond to my request on how to get the device repaired. Since I’ll be in need of a new 3 in 1 charging device, Journey Official will not be on my list of vendors from where to purchase said device. Very disappointing given the positive reviews I’ve seen from other customers.

5 December 2024
Unprompted review

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