Journey | Travel eSIM Reviews 20

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I'm a CEO of a technology company based in Sydney and I traveled three months in a year on average. I recently used journey during my three week trip to Singapore and UK. I saved almost 600 dol... See more

Rated 5 out of 5 stars

Purchased a Journey eSIM for my trip to Azerbaijan - faced no coverage issues during the trip. The highlight is the customer support, I reached out to them for assistance with choosing the right plan... See more

Rated 5 out of 5 stars

It was so easy to use and competitively priced! There were a few times none of my friends had service (underground, bars, movie halls) while my Journey eSIM still had network coverage. Really impressi... See more

Rated 4 out of 5 stars

I had a bad experience with the use of esim card in the past; couldn't activate that finally I had to remove it. But The Journal Esim was quite easy to install as it was automatically activated as soo... See more

Company details

  1. Travel agent
  2. Software company
  3. Telecommunications service provider

Written by the company

Journey revolutionizes travel connectivity📱✈️ . With 32 eSIM plans per country, we offer unparalleled choice and flexibility 📶 . No more fumbling with physical SIMs or worrying about roaming charges. Our eSIMs activate as soon as you land 🛬 , keeping you connected throughout your trip 🗺️ . Experience hassle-free travel with our transparent, affordable plans.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

20 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Solo female traveler

Solo female traveler here! My Journey eSIM gave me peace of mind and made it easy to keep my family updated and look for directions. One less thing to worry about while I'm on the road. Was easy to install and affordable as well!

2 January 2025
Unprompted review
Rated 5 out of 5 stars

Visited Canada recently and used an…

Visited Canada recently and used an esim for the first time... Journey esims give you high speed internet on a budget. I'm a content creator and it was very easy for me to stay connected with my audience... kudos to the team 👏

12 December 2024
Rated 5 out of 5 stars

Works really good

Works really good, affordable and easy, but overall the best thing is the costumer service, Sonica was super helpful and patient ever when I'm hopeless with things like this. Great experience.

23 December 2024
Unprompted review
Rated 5 out of 5 stars

Easy to Top Up

Flew to Thailand recently & ended up using more data than expected. Topping it up took 5 minutes. Overall a good experience with Journey eSIMs.

5 December 2024
Rated 5 out of 5 stars

Went to Azerbaijan with a Journey eSIM

Purchased a Journey eSIM for my trip to Azerbaijan - faced no coverage issues during the trip. The highlight is the customer support, I reached out to them for assistance with choosing the right plan and setting up the SIM. Keep up the good work! Would definitely recommend Journey to everyone.

13 November 2024
Rated 4 out of 5 stars

I had a bad experience with the use of…

I had a bad experience with the use of esim card in the past; couldn't activate that finally I had to remove it. But The Journal Esim was quite easy to install as it was automatically activated as soon as I landed Tanzania.

18 November 2024
Unprompted review
Rated 5 out of 5 stars

Good website

Good website, easy to navigate and purchase. Easy to install too. Good signal strength in Bali.

20 September 2024
Unprompted review
Rated 5 out of 5 stars

Easy, affordable and great coverage!

It was so easy to use and competitively priced! There were a few times none of my friends had service (underground, bars, movie halls) while my Journey eSIM still had network coverage. Really impressive 👏

21 August 2024
Unprompted review
Rated 5 out of 5 stars

super good connectivity and price !

Went to Vietnam and used journey, wasn’t sure how easily it would connect but as soon as i landed it connected immediately and gave me 5G connection everywhere, even in Hoi Ann where others were having a bit of trouble connecting. price was also super cheap, 5G for 5 days only about 15$ (12$ when i used code ‘DISCOUNT20’) , compared to my parents who use starhub and payed around 30$ for 2GB and overall very good quality, would definitely rebuy next time i travel!

27 August 2024
Unprompted review
Rated 5 out of 5 stars

Very happy-CEO of a technology company based…

I'm a CEO of a technology company based in Sydney and I traveled three months in a year on average.

I recently used journey during my three week trip to Singapore and UK.
I saved almost 600 dollars on my roaming cost and was very happy with the experience.
Pricing was very competitive and I have made a rule that all my staff would use this e same for future travels.

1 August 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look