Jove Reviews 

If you're looking for an insurance agent who will truly have your back, look no further than Mario Michael. From our first interaction, Mario was incredibly attentive, patient, and helpful. He took the time to truly understand my needs and went above and beyond to ensure I was completely comfortable and informed every step of the way.

His positive attitude and commitment to providing stellar service are genuinely motivating. It's clear that he doesn't just see clients as numbers, but as people he is dedicated to helping. Working with Mario has been a fantastic experience, and he is a shining example of what a Relationship Manager should be for clients across the UK, Europe, and the USA.

Keep up the incredible work, Mario!

From the very start, I've felt incredibly welcomed and supported! Mario did an absolutely amazing job guiding me through every step. It was truly great talking to you, and thank you so much for your positive attitude and energy.

Amazing service, Our agent, Mario, guided me step by step through the sign-up and verification process, making everything clear and simple. He was patient, responsive, and professional, which made the whole experience stress-free. I'm very satisfied with both the service we received and the plan I chose.

Excellent customer service, our agent Mario was very helpful during the sign up and verification process, and we are satisfied with our plan.

I had an excellent experience with Jove thanks to Mario Michael. From the very first contact, he was professional, responsive, and extremely clear in explaining each step of the insurance process. What could have been a stressful task was made simple and smooth thanks to his guidance. He took the time to answer all my questions, adapt to my specific situation, and ensured everything was in place very quickly.

I really appreciated the mix of efficiency and human touch – it felt like I was being supported by someone who genuinely cared about my case. This level of customer service makes a big difference and gives full confidence in Jove.

I highly recommend Mario Michael for anyone needing professional indemnity or liability insurance – outstanding service!

I have got a lot of spam emails from Jove before my purchase.

Spent over one month trying to communicate with this company to no avail. All emails ignored. This company is part of the Shiply onboarding process but have been nothing short of dreadful.

Mario was very understanding and helpful with me. If I could give 10 stars I would extremely polite and great customer service.

Faster and clear response to the questions, proactive agent support on call and email. Thank you.

Really great helpful service, Mario is an absolute star

I have never experienced that level of customer service and support before. It was very refreshing! I will for sure send everyone I know that needs coverage to Mario Michael! He is amazing!

Way to go Mario!

Easy to deal with. Very clear on what was going on. Super simple process.

Great job! I don't know where to start! Mario did a wonderful job explaining and guiding me into the On Board process with getting Jove Insurance and connecting me with Shiply. There was a slight hiccup but he managed to communicate with the Platform and get things running smoothly again. Thank you so much!

Last year I took out a goods in transit policy with Jove (as they were a partner of shiply I assumed they could be trusted). This year I no longer needed the insurance so requested it to be cancelled, and not automatically renewed.
I received an email saying that this had been done and no further payment would be taken.
A week later Jove took payment of around £117.
I contacted them again and their reply said my issue would be passed to their billing team.
The same day I got a further reply from them denying that they had taken any money.
It is impossible to actually talk to anyone, and my last emails have been ignored.
Unfortunately I am now having to chase this issue through the fraud dept of my bank.
I would strongly advise anyone looking for insurance to look elsewhere.

Mario was absolutely awesome! Fastest response I’ve ever had from any company, and thorough with help getting set up on the platform. Thanks Mario!

Oh, he was very patient, very understanding. Walk me through everything helped as much as he could.
To get the ball rolling. I will refer him to any and everybody that want to get started in this business that's for sure.

Clear and helpful. Previous insurance company wasn’t very accommodating but Jove sorted me out on terms I needed

This is the first time I needed a business insurance. Jove made it very easy for me to obtain the policy my client requested, on a cancel-any-time, monthly subscription basis.

Confirmed Jove's validity with my client, also the prices seem fair.

My agent, Marco, was incredibly dedicated, very quick replies via email and on the phone, even late in the evening. His effort and patience are admirable.