JoyaGoo Reviews 2,901

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 399 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often exceeding expectations for the price. Many people appreciate the efficient delivery service, noting that orders arrive quickly and are well-packaged. The ordering process is frequently described as easy and straightforward, with many users highlighting the helpfulness of the agents and the clarity of the quality check photos. However, some customers also noted issues with shipping, including unexpected additional costs or delays in tracking updates. A few other people also felt that their orders were incorrect or incomplete, and some experienced difficulties with refunds or customer service regarding these issues.

What people talk about most

Product

Users describe positive interactions with product quality. Many reviewers praise the high quality of items,... See more

Quality

Clients share positive opinions on quality, consistently praising the high standard of products received.... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast shipping times,... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the easy and quick... See more

Price

Reviewers highlight positive aspects of price, with many praising the affordability of items and the ability... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just got my Joyagoo haul in and everything came out way better than I expected. The Bapestas look clean and feel solid, the zip ups all fit nice and have good quality material. Zippers, stitching, and... See more

Rated 5 out of 5 stars

The shipping was fast, and I even won a $50 giveaway, which helped a lot. I also received plenty of shipping coupons that lowered my costs. Honestly, I’d rate this better than any other rep supplier f... See more

Rated 5 out of 5 stars

Everything went really smoothly with JoyaGoo. The process was simple from start to finish, and communication was clear the whole way through. Delivery was on time, and I didn’t have to worry about any... See more


Company details

Written by the company

As a shopping and shipping agent, JoyaGoo provides a one-stop service, simplifying the purchasing process from China for global customers. We assist customers in buying products from 1688, Taobao, Weidian, Yupoo, and other Chinese shopping websites. After purchasing, we take and send pictures of items, provide free storage in the warehouse if needed, and ship them internationally. At JoyaGoo, all aspects of your shopping and shipping needs are taken good care of. Enjoy your shopping and just wait for your parcel's arrival at your doorstep!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3k reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great service

Order came and aswell they refunded and the money went into my account within 2 days due to one of the items i ordered to the warehouse wasn’t in good condition. Great service.

6 September 2025
Unprompted review
Rated 5 out of 5 stars

Great

Ordered a pair of slides and 4 perfumes. Shipping was fast and customer service was great. Highly recommend to everyone.

20 September 2025
Unprompted review
Rated 5 out of 5 stars

the items were great quality

the items were great quality, the airpods were great, not detectable and super good sounds, the shoes i still wear them and ghey are perfectly great and clean and still good, and the clothes are insane quality, never thought i would find something that good, made my day and my fits are very good thanks to joyagoo, super good quality and great service!

20 May 2025
Unprompted review
Rated 1 out of 5 stars

DONT USE THIS WEBSITE

Made on order on Joyagoo on the 10th of August. Parcel didn’t arrive until the 11th of September and ended up being completely wrong and didn’t have any of the items I originally ordered in at all and instead came with things I didn’t want a way lesser quantity. So on the whole I wasted my money on things I didn’t want and need and was given someone else’s parcel. To wait a month for the right things isn’t good enough but to wait a month for the wrong items is completely infuriating. I’ve emailed joyagoo’s support team and haven’t had anything back in a few days. Won’t EVER use this site again and anyone seeing this, no matter how good the reviews are you may see you CANNOT trust this website as they will make you wait a lot of time and spend a lot of money to get things you didn’t order and then not even respond to you when you inquire about it. Absolute joke.

11 September 2025
Unprompted review
Rated 5 out of 5 stars

joyagoo.com real review

I ordered 3 days ago and my order is at this moment in the warehouse. That is so fast. I asked a question and the replied also very fast. Besides that it’s also very cheap. I very recommend this website.

14 September 2025
Unprompted review
Rated 5 out of 5 stars

JoyaGoo is very helpful, even if its your first time ordering!

They are very helpful in the way of explaining everything in details. This was my first time ordering something with joyagoo and I didn’t knew beforehand how the whole process would go. In the app they explain it great in details, from the start when buying something, to it being in the warehouse, and till being delivered (and between those steps are way more details that they will share with you, to keep you updated on the status of you package). I highly recommend using joyagoo!

13 September 2025
Unprompted review

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