While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I am very happy with your talking flash cards. My granddaughter is only 4 1/2 months old. We do a few cards at a time. She seems very engaged. I bought English and Spanish. In my opinion, the i... See more

Rated 5 out of 5 stars

Joycat is an amazing toy company with a variety of educational toys for children in their different developmental stages of growth! I love how in the website you can find a variety of toys sorted... See more

Rated 4 out of 5 stars

I have purchased 3 JoyCat Talking Flash Cards, which were to have 3 rings to hold 268 Flash Cards, only one of the 3 had the three rings, the other two only had 1 ring to hold the 268 flash cards, I w... See more

Company replied

Rated 5 out of 5 stars

We absolutely love the Ice Cream Counting Cones from Joycat! The set includes 55 beautifully colored ice creams and 10 numbered cones, making it perfect for color matching and counting activities. The... See more

Company details

  1. Childrens Toy Store
  2. Educational Supply Shop

Written by the company

At JoyCat, we believe that diversity is the heartbeat of creativity and innovation in children's development. Just as our toys celebrate the unique journey of every child, we enhance our ability to create educational toys that speak to children from all walks of life, inspiring hearts and minds across global communities. Our commitment to inclusion reflects our core mission: We are proud that our international team embodies the global spirit of childhood development, with one-third of our product team based internationally. Our approach to diversity goes beyond numbers – it's about creating an environment where every team member feels valued, heard, and empowered to contribute their unique insights. Our dedication to equity is woven into the fabric of our organization, much like how we design toys that support every child's individual growth path.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

27 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome Customer Service

I purchased their ABC magnets a few months ago and lost a letter and the dog chewed another. I emailedJoyCat if I could replace these letters. A day later they just asked me for the vendor and order number which I provided.. The next day they said they would send me a new set.. The next day I received the new set.Awesome Service… Thank You
We also love these magnetic letter set

18 March 2025
Unprompted review
Rated 5 out of 5 stars

Joycat is a fun, engaging and educational toy company with affordable prices

Joycat is an amazing toy company with a variety of educational toys for children in their different developmental stages of growth! I love how in the website you can find a variety of toys sorted by age.
We have the Farm and dinosaur soft quiet books and my kids love them ! They have amazing features that makes them fun and engaging.
Joycat is also is available on Amazon which is great as well.
High-quality and 100% recommended.
Great customer service as well.

20 March 2025
Unprompted review
Rated 4 out of 5 stars

Satisfied grandma

I am very happy with your talking flash cards. My granddaughter is only 4 1/2 months old. We do a few cards at a time. She seems very engaged.

I bought English and Spanish. In my opinion, the information on how to change from English to Spanish needs to be more prominent. I found the information eventually but not right away. I was a little frustrated but I did figure it out.

31 January 2025
Rated 5 out of 5 stars

My sister discovered Joy cat online…

My sister discovered Joy cat online that has amazing educational tools for kids to play and learn for their age development. I ordered the dot markers for my nephew, but unfortunately someone else got him the same markers. So I emailed Joycat company for a refund and explained my reason why and they said to keep the markers as a gift and to pick something else that I would like for my nephew. Goodness, I was so thankful for that. Such a blessing and I know the company will get blessed in return as well.

23 December 2024
Unprompted review
Rated 5 out of 5 stars

I got the wrong order and would like to…

I got the wrong order and joy cat was super understanding of the confusion and was cooperative in sending me out the correct order free of charge. They were very understanding and were able to rectify the situation. Good business is leaving the customer satisfied in which I am. Thank you joy cat

10 December 2024
JoyCat logo

Reply from JoyCat

Thank you for your feedback! We are happy to hear that you are enjoying your new product, and if you need anything in the future, feel free to reach out!

Email: service@joycat.com
JoyCat Support Team.

Rated 3 out of 5 stars

They're cute but not raised enough for…

They're cute but not raised enough for easy grabbing.

3 December 2024
JoyCat logo

Reply from JoyCat

Thank you for your feedback! We're glad you find our product cute. 😊
We truly value your input and understand the importance of making our designs practical and user-friendly. Based on your suggestion, we'll review and explore ways to improve the ease of grabbing in future designs. Your insights help us grow and serve you better.
Thank you for sharing!

Rated 5 out of 5 stars

Joy cat showed up on my shop

Joy cat showed up on my shop. I've never heard of the company previous to this. I ordered a couple toys. I was surprised with quick shipping. I received my items within 3-4 days. All are nice quality items. I would definitely recommend them.

12 November 2024
Rated 5 out of 5 stars

Thank you JoyCat for correcting my…

Thank you JoyCat for correcting my order for 2 Talking Flash Cads, you did a great job satisfying me. I did not need to return the first two Talking Flash Cards, I will donate them to a toy drive for children, for Christmas.

6 November 2024
Unprompted review
JoyCat logo

Reply from JoyCat

Thank you so much for your thoughtful message and for choosing JoyCat. We’re delighted to hear that you were satisfied with your order correction and appreciate your kind words.

Should you need any further assistance in the future, please don’t hesitate to reach out. We’re always here to help.

Rated 5 out of 5 stars

Very impressed

Fast shipping and everything was carefully packaged.
I purchased for my Grandson for Christmas so can’t review his reaction yet but I am very happy with the quality of the items received.

15 October 2024
Rated 4 out of 5 stars

I have purchased 3 JoyCat Talking Flash…

I have purchased 3 JoyCat Talking Flash Cards, which were to have 3 rings to hold 268 Flash Cards, only one of the 3 had the three rings, the other two only had 1 ring to hold the 268 flash cards, I would appreciate it if they were to send me the missing 4 rings.

25 September 2024
JoyCat logo

Reply from JoyCat

Thank you for your feedback regarding the JoyCat Talking Flash Cards. We apologize for the inconvenience with the missing rings. Please contact us at service@joycat.com and provide your shipping address. We will send you the missing accessories free of charge.

Thank you for your understanding!

Best regards,
Joycat

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look