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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers expressed satisfaction with the staff, describing them as helpful, compassionate, and professional. People also found the customer service to be responsive and genuinely invested in their experience. The user experience was generally positive, with many feeling understood, safe, and supported throughout their sessions. However, some people were dissatisfied with the service, specifically regarding the sales approach and the actual hypnosis content. Some reviewers mentioned pushiness, irritation, and a lack of professionalism from sales representatives. Additionally, a few customers felt that the hypnosis portion of their sessions was minimal or consisted of generic recordings, leading them to believe it was ineffective.

What people talk about most

Staff

Clients share positive opinions on staff. Many reviewers praise the professionalism, attentiveness, and... See more

Service

People report ambiguous experiences with service. Many customers praise the service, highlighting the... See more

User experience

Users describe positive interactions with the user experience. Many customers found their sessions to be... See more

Customer service

Reviewers mention positive feedback about customer service. Customers praise the team for going above and... See more

Based on these reviews

Rated 5 out of 5 stars

I had been struggling with some very difficult issues in my life for a long time, and nothing seemed to truly help—until I found Rochelle. From the very beginning, she made me feel understood, s... See more

Rated 5 out of 5 stars

It has been a great experience with Tabia and the team. Sonja has been very helpful and calming to help setup the best bang for my buck. Tabia my coach has been great - id love to get a free session!... See more

Rated 5 out of 5 stars

I have never done hypnotherapy before, but I wanted to see if it would be a good companion to my normal therapy sessions. Every experience I have had with Joymind has been positive and encouragin... See more

Rated 5 out of 5 stars

I worked with two hypnotherapists through JoyMind for over two years. It was hard work. It was not always what it seemed in the moments, some times I thought I was wasting my time and money & then I s... See more


3.8

Great

TrustScore 4 out of 5

37 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Billie has been fantastic

Billie has been fantastic. Her ability to assess your situation and formulate and strategy to work you through it is truly remarkable. She is also warm, welcoming, friendly, and professional; she knows what she's doing and I recommend her to anyone in need of assistance.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Relaxing!

My coach listened to me and the things that I feel stuck in and then at the end we had a very relaxing meditative hypnotherapeutic session. I felt relaxed and trusted her. She accepted all of me, including my strong faith and God as part of this journey I look forward two more sessions.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

♡ Unbelievably comfortable and effective.

I am absolutely certain that this was the best investment Ive made in myself in my recent years- which is saying a lot as Ive dropped nearly 30k on various trainings and other hypnosis programs in the last year.♡ Ive been through dozens of therapists and easily as many modalities, amd ive never felt fully comfortable with being transparent and willing to truly dig deep into the dark spaces that actually need the work. Trust is one of my deep scars, and today it barely crossed my mind.

Today was my first session with Tafik, and right from the beginning he was an absolute gem to work with. I had a slight hiccup with delayed child care, he wasnt upset and we simply pivoted from the original intake plan to something that worked out perfectly for me to get the kids settled and remain focused at the same time. He was quick to pick up on my interests and style of communication, most of the session felt like I was working with a trusted friend of many years with the ease of session flow and the way he worked through the things that came up for me. It was so smooth and fun, I genuinely did not feel the usual guard that shows up when working with other practicioners in the past.

This pairing feels so perfect, I honestly believe it was a gift from above.

Thank you, JoyMind, so much for having a wonderful team. From my first call to sign up right into ease of purchase, sale, financing options, and flexible conprehensive scheduling- now today with the incredibly in-tune and comfortable practitioner who knew exactly how to reach me on the deepest levels without feeling intrusive....

As a somatic practitioner and shadow coach, I am excited to progress in this program and begin sharing it with my clients in the future. I absolutely love everything I have experienced so far. ♡

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Exactly what I was looking for!

The results I have experienced have been nothing short of amazing. After 4 sessions, the blocks that have steered my entire life as long as I can remember are gone. Feeling much more present and my social anxiety is all but gone. If you are done being stuck then this is the program to get you on the correct path.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

I enjoyed 1st talking

I enjoyed 1st talking, then we did the session. She was lovely to speak to. The 1st person you speak to is very kind as well. Can’t wait for my next session

14 March 2026
Unprompted review
Rated 1 out of 5 stars

Refuses to refund even though was told I could get it at any time

Company stated one thing during the initial phone consultation and only offered a pricing package, was never told I could pay as I go. Charged up front for 4 sessions, scheduled 8. Stated I could cancel at any time for a refund of the remaining amount that was charged to the card. After 1 session realized that that the service was not what I anticipated and within 30 minutes, cancelled the remaining sessions and requested a refund. Now stating that since I had a "subscription" package, I cannot get a refund. Very deceptive business practice .

10 March 2026
Unprompted review
Rated 1 out of 5 stars

Overpriced & I am not satisfied with my…

Overpriced & I am not satisfied with my treatment. Practitioners should have more experience. I was connected w a novice & do not feel like it was worth the cost. I still have anxiety & I felt pressured to write a good review.

26 December 2025
Unprompted review
Rated 1 out of 5 stars

Joymind hypnosis

They are very nice trying to get you to buy sessions. I've tried hypnosis before and this was no different. They try to tailor a scenario that may be helpful to you and basically try to get you to relax. I realized it wasn't for me when I didn't even relax. I can go on you tube and get that for free. They try to get you to do so many sessions as if that's what its going to take. After financing so many sessions at one price and realizing its not working I go to cancel and they change the amount of what the session is because you cancelled so you are still paying more money and that must be in the fine print because they surely dont tell you that. Scam.

10 February 2026
Unprompted review
Rated 1 out of 5 stars

My wife tried these folks out twice

My wife tried these folks out twice. The first time it was $1500 for eight sessions. But they only gave her like 20 minutes if hypnosis and 15 minutes if talk. I was certified to do hypnosis in 2002 and you need more than 20 minutes especially when you start a program. My wife wasn't satisfied and asked for a refund which she received in reasonable time. Then a fee weeks later she thought she would give it another try. This time it was $1500 for only 5 sessions!!!!! $300 per session $100 increase!!!! She explained why she quit last time bring not enough time given to the hypnosis part and she did the second time as well. The second time they said talk with the therapist and tell her about it which my wife said that she did - guess what? The therapist DID THE SAME THING!!!! So my wife called and wrote saying she wants s refund and they agreed to refund $966 It's been 9 business days and nothing was returned! They now are saying that refunded it to the credit card she used the first time but it isn't there either. So My wife jydt called them again and they ssud IG looks good on our end. I guess well have to see if the credit card company will go after the amount they agreed to refund. I told my wife she should ask for the therapist's certification credentials ad when people are in the internet you have no ides with whom you are dealing. I recommend DO NOT USE THIS COMPANY

18 February 2026
Unprompted review
Rated 1 out of 5 stars

SCAM

I just get off the phone with the program representative. He explained everything clearly about the therapy, but once it came to the payment topic he starts speaking faster and asked me if I want to pay full or installments (1744 for 8 sessions). Once I said that I need to discuss it with my husband, he offered to buy one session for $215. I said that it was my policy to think about it after the call. So, he said "Ok, bye" and hang up the phone. This is why it is my policy! Respectful legit therapy service would not treat clients like this. And I was existed to try it actually.

12 February 2026
Unprompted review
Rated 1 out of 5 stars

Stay Away!!!

I enrolled after speaking with a representative, and at no point was it clearly or explicitly disclosed that cancelling after a single session would result in $499 being retained as a so-called “market rate” charge. This critical detail was buried in terms and conditions rather than communicated plainly during enrollment, which I find misleading.

After completing just one session, I realized the service was not a good fit and requested cancellation. Only then was I informed that nearly $500 would be charged for that one session, a cost that felt grossly disproportionate to the value received and inconsistent with how the program was presented.

When I raised concerns, I was met with rigid, dismissive responses that relied solely on fine print rather than accountability, explanation, or client care. I was also told that materials or scripts I had been verbally led to expect would not be provided.

This experience felt transactional, inflexible, and predatory, prioritizing enforcement of hidden clauses over transparency and ethics. I strongly caution anyone considering Joymind to demand clear, written confirmation of all pricing, cancellation penalties, and refund terms upfront, because they are not communicated honestly during the sales process.

Stay away, Joymind is just plain manipulation

21 January 2026
Unprompted review
Rated 1 out of 5 stars

Joymind red flag

I received a call from Joymind for an “assessment,” and the whole thing felt off. The rep was polite for five minutes, but the moment I said I’d think about it, his tone flipped. He got irritated and basically implied I should’ve made up my mind earlier. That’s a red flag for any service, but especially for something that sells itself as supportive or therapeutic.

No legitimate wellness or coaching company should pressure you or get annoyed just because you want time to decide. If this is Joymind’s standard sales approach, then it tells you everything you need to know. The pushiness, the attitude, and the lack of professionalism make Joymind a pass for me.

1 December 2025
Unprompted review
Rated 1 out of 5 stars

They offer a "free trail" but must have…

They offer a "free trial" but must have your credit card info for "verification " then when you tell them "No thanks, this isn't for me" trying to be polite (they wanted to discuss their own problems) they hit your credit card anyway and make up sessions that never were approved to charge! TOTAL FRAUD!
NOT LISCENCED THERAPISTS!!! FRAUD ALERT! ⚠️ 📢 🚨

24 November 2025
Unprompted review

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