JOYO AUDIO UK - Guitar Effects & Amplification Reviews 13

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Musical instrument manufacturer
  2. Musical instrument shop

Written by the company

JOYO Audio are the UK Guitar Effect Pedal & Amplifier Distributor established in Manchester in 2013. Our products are distributed throughout the UK and available online direct.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ultimately a good experience

Delivery and communications fine.
Company responds well to queries and problems!

3 February 2022
Unprompted review
JOYO AUDIO UK - Guitar Effects & Amplification logo

Reply from JOYO AUDIO UK - Guitar Effects & Amplification

Hey McCfuzz,, whats this about ? This seems way more like your product review, more than a reflection of my business in the UK. Trustpilot is business, not product orientated.

That is the thing with these review websites. Trustpilot is for reviewing businesses, not products. Personal reviews of the pedals or amps are really best meant for forums, youtube or by just letting us know in the first place that you arent happy with a purchase for any reason.

If I only get to hear that you are not happy from a review on trust pilot, then we cant proactively help. No details provided and it is not very fair to just stamp 2 stars on it ?

Lets not confuse reviewing a whole business, with a customers review of a product. Which is an opinion everyone is entitled to.

I have sent you a request for more information. Let's turn that frown upside down :) thanks
Dave Grant
JOYO Audio UK Ltd.

Rated 5 out of 5 stars

Excellent response from music retailer

I have purchased a number of products from Joyo, and been pleased with both the quality and price.

I recently encountered a problem with a guitar preamp unit (still under Warranty, fortunately) that defied all diagnosis, so I contacted the firm.

From the outset, my contact - Dave Grant - couldn’t have been more helpful. He rushed me a new replacement unit, in time for me to fit it before a live gig last Saturday night.

When things do occasionally go awry, customers have a right to expect a prompt response - and I certainly got that from this guy.

Great customer service!

20 July 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

David was fantastic at sorting an issue with delivery. Fantastic customer service by phone and email, and very much appreciated.

7 November 2020
Unprompted review
JOYO AUDIO UK - Guitar Effects & Amplification logo

Reply from JOYO AUDIO UK - Guitar Effects & Amplification

Thank you !

Rated 5 out of 5 stars

Joyo Pedals are quite amazing for…glorious overdrive at affordable prices.

Joyo Pedals are quite amazing for quality, sound and value!
I bought my first British Sound about 2 years ago and was knocked out. I quickly followed with the American Sound and use them both linked together (not always on at same time!).
I then bought both again as gifts for my son.
And finally I've not long bought another British Sound as 'back-up'
The overdriven tones are so authentic and widely ranged, from edgy drive to full on sustain monster.
The Company delivers fast and efficiently - i can whole heartedly reccomend.

25 January 2019
Unprompted review
JOYO AUDIO UK - Guitar Effects & Amplification logo

Reply from JOYO AUDIO UK - Guitar Effects & Amplification

Thank you !

Rated 5 out of 5 stars

second time bought from these no…

second time bought from these no problems

6 November 2018
Unprompted review
JOYO AUDIO UK - Guitar Effects & Amplification logo

Reply from JOYO AUDIO UK - Guitar Effects & Amplification

Thanks June ! Great having you as a repeat customer. Thank you for the great review, many thanks David (JOYO Audio UK)

Rated 5 out of 5 stars

Great pedals great service

Joyo have a great range of low cost pedals and this is the best place to find them. When my wife bought one of the pedalswitchers for me via Amazon from Joyo audio they had no problem changing it out for a different model which had additional feature I needed. Great service

5 September 2018
Unprompted review
JOYO AUDIO UK - Guitar Effects & Amplification logo

Reply from JOYO AUDIO UK - Guitar Effects & Amplification

Thanks Eoin! Thank you for the 5 star review. Any problems just let us know and we will always do our best to sort. We are here to help. many thanks David (JOYO Audio UK)

Rated 5 out of 5 stars

Great Tone & Great Value

These pedals are some of the best you can get for the price. Metal enclosures and proper footswitches help to makes these pedals durable and reliable. My favourites are the British Sound distortion and the PXL Pro.

5 September 2018
Unprompted review
JOYO AUDIO UK - Guitar Effects & Amplification logo

Reply from JOYO AUDIO UK - Guitar Effects & Amplification

Hi Toby, Great Choice of pedal and controller, thanks for the great review, as a small business we really appreciate the feedback!

Rated 5 out of 5 stars

Fantastic. just goes to show more money doesn’t mean better....

Fantastic, realistic priced pedals. Ive had ‘boutique’ pedals like Darkglass, but the joyo’s are every bit as good. The Ultimate Drive has replaced my DG VMT, and for just £30.
When I’ve approached the Joyo staff they have been nothing less than outstanding with their advice, and sport on with it. They really know what’s what and have made suggestions I wouldnt have thought of, and been spot on.
Ive now got 3 of their pedals, and hope to get a Tuner asap.
This company shows you don’t have to spend a fortune to get a pro sound, and also shows how much we are getting ripped off by some other companies.
Before waiting money on high end stuff, give this company a look.

4 September 2018
Unprompted review
JOYO AUDIO UK - Guitar Effects & Amplification logo

Reply from JOYO AUDIO UK - Guitar Effects & Amplification

Thank you for the great review & recommendation Dave. We try our best to offer great tone for great value, pleased to hear the Ultimate Drive has made it full time onto your pedal board ! thanks :)

Rated 5 out of 5 stars

I can't say enough good things about…

I can't say enough good things about the guys here. Both Lewis and Dave have worked on my guitar over the last month, and they have been professional, friendly and amazing.
They took a Les Paul copy, replaced all of the hardware with new black locking tuners etc, fitted, restrung and setup, and it plays like a dream now.
But my biggest compliment is for the electrical work they undertook last week. They fitted IronGear pickups to the guitar, with dual coil tap, series and out of phase wiring, push/push switches and all new buttons and switches. This is quite possibly the most complicated thing I have ever seen, but they did it, perfectly, and I love this guitar now.

Sorry guys, but I have 2 more on the way for the same treatment, you're just THAT good :)

4 September 2018
Unprompted review
JOYO AUDIO UK - Guitar Effects & Amplification logo

Reply from JOYO AUDIO UK - Guitar Effects & Amplification

Nice one Shaine, you are a scholar and a gentleman. A great job if we say so ourselves, it was a tricky one haha.! Credit to Irongear pickups and their parts, Well worth checking out, what a difference they made, see you soon! Dave

Rated 5 out of 5 stars

I bought a customer returned zombie for…

I bought a customer returned zombie for 25 pounds cheaper but unfortunately it was faulty.
Joyo immediately sent a brand new unit next day!
The customer service was second to none.
When I rang them to explain what was wrong the chap was very attentive and apologetic.
The new amp was fantastic,punches well above it's weight.
I couldn't recommend joyo products enough.
Simply fantastic!

4 September 2018
Unprompted review
JOYO AUDIO UK - Guitar Effects & Amplification logo

Reply from JOYO AUDIO UK - Guitar Effects & Amplification

Thanks Kam, we try our hardest to put things right if / when they go wrong, so thank you for being a great customer and working with us on that one. It takes two to make a thing go right! cheers Dave

Rated 5 out of 5 stars

Every thing about Joyo Audio Uk is a…

Every thing about Joyo Audio Uk is a joy, the guys who run it are a real friendly team, always more than willing to help and give advice, and if you pop into the store in Walkden they make you feel totally at home. I've bought many FX pedals from them , both from the store and online, and the service is superb. As for the range of pedals, they are just amazing, if you want it, Joyo make it, and the build quality and value absolutely superb. Buy now, it makes sense !

4 September 2018
Unprompted review
JOYO AUDIO UK - Guitar Effects & Amplification logo

Reply from JOYO AUDIO UK - Guitar Effects & Amplification

Cheers Phil, you legend ! Thank you for the great review. Hope to see you again soon!. thanks Dave

Rated 5 out of 5 stars

JOYO YOU MEAN OH WHAT A JOY(O) ;)

absolutely fantastic company with absolutely fantastic products and customer service :)

4 September 2018
Unprompted review
JOYO AUDIO UK - Guitar Effects & Amplification logo

Reply from JOYO AUDIO UK - Guitar Effects & Amplification

Thank you Hydras for your great review, that is very kind of you to say. We have great customers too ! :)

Rated 5 out of 5 stars

Great pedals for a fantastic price

Great pedals for a fantastic price. Quick delivery.

4 September 2018
Unprompted review
JOYO AUDIO UK - Guitar Effects & Amplification logo

Reply from JOYO AUDIO UK - Guitar Effects & Amplification

Thanks Andrew, really great to hear, Thank you for the great review we really appreciate it. (Dave)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look