Joywholefoods Reviews 43

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and freshness of the produce, often noting that it surpasses supermarket offerings and lasts longer. Many appreciate the wide variety of spray-free and organic options, including meat, dairy, and pantry items, making it a convenient one-stop shop for groceries. The ordering process is described as easy, and the delivery service is consistently highlighted for being on time or early, with friendly drivers. People also commend the excellent customer service, noting the staff's helpfulness, responsiveness, and clear communication. However, some customers mentioned occasional issues with bruised apples, indicating a desire for a way to communicate feedback about specific produce quality.

What people talk about most

Product

Consumers find product to be positive, consistently praising the high quality, freshness, and delicious taste... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the outstanding freshness and high... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting the convenience of... See more

Order

People report positive experiences with ordering, highlighting its ease and convenience. Reviewers appreciate... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their friendliness, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fresh spray free or organic boxes, I love spray free farmacy, they send information about farming practices and where the food comes from, I have also asked about the farming through email and they ar... See more

Company replied

Rated 5 out of 5 stars

My family has been ordering from Spray Free Farmacy since 2020 and love it! It is so reassuring that the quality fruit and vegetables are fresh and from local producers. Understanding the importance o... See more

Company replied

Rated 5 out of 5 stars

We have been ordering regular boxes from Spray Free Farmacy for over a year now. The quality of produce is always outstanding. We also love the meat and fish available to order and love that it’s rege... See more

Company replied

Rated 5 out of 5 stars

I love knowing that no harmful chemicals are used to grow my fruit and vege. The quality at Sprayfree Farmacy is always fantastic (even my picky hubby agrees!). We love the meat too (after trying ot... See more

Company replied


Company details

Written by the company

At Joy Wholefoods, we believe food should nourish both people and the planet. We are a family-run business based in Brisbane, founded from a simple idea: what if fresh, chemical-free produce could be delivered directly from local farmers to households each week? What began as a small venture with a single veggie box has grown into a thriving community that now supports more than 500 families across South East Queensland. Our mission is simple – to make eating well easy, affordable, and sustainable. We partner with over 30 spray-free and organic farmers, as well as artisan food makers, to bring our customers produce that is fresh, seasonal, and free from harmful chemicals. We pay our farmers fairly, use minimal packaging, and keep food miles low so that every box has a positive impact. More than just a delivery service, Joy Wholefoods is a community. Each week we share the joy of real food – food that tastes better, lasts longer, and makes you feel good. For us, this is about more than business; it’s about helping families reconnect with what they eat, supporting small farms, and creating a kinder food system. Join our Joy Wholefoods Family today and discover the difference fresh, spray-free produce makes.


Contact info

4.8

Excellent

TrustScore 5 out of 5

43 reviews

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4.8

All reviews

(43)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful fresh sprayfree fruit and…

Beautiful fresh sprayfree fruit and veg, frozen meat with no chemicals, fantastic eggs. All delivered at the expected time. What more could we ask. Luv you guys.

25 March 2026
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Reply from Joywholefoods

Right back atcha!
So glad to hear you’re enjoying the full spread :) We love to hear it. Will pass on your kind words to our delivery drivers, too. Thank you for this lovely review!

Rated 5 out of 5 stars

Beautiful produce

Beautiful produce, excellent communication and delivery. Love supporting local and love how the range just keeps on growing! Great job team.

25 March 2026
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Reply from Joywholefoods

This means a lot, thank you! 💛
We’re always working to bring in more goodness from our local farmers, so it’s lovely to hear you’re enjoying the growing range. Thanks so much for your support - it really does make a difference.

Rated 5 out of 5 stars

10/10

Incredible communication, beautiful produce & always a happy face dropping off our goodies

25 March 2026
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Reply from Joywholefoods

Thanks so much! 10/10, we’ll take that! 😄
So glad you’ve been happy with everything (and we’ll pass on the love to our delivery and customer service legends too). Nothing better than good food and a friendly face at the door. Appreciate you being part of it.

Rated 5 out of 5 stars

Love everything about their service.

Love everything about their service.

24 February 2026
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Reply from Joywholefoods

Thank you, Rez! 💛 We’re so glad you’re loving our service. It means a lot to our team and the farmers who grow your food :)

Rated 5 out of 5 stars

The ultimate Mum hack

We have been ordering regular boxes from Spray Free Farmacy for over a year now. The quality of produce is always outstanding. We also love the meat and fish available to order and love that it’s regeneratively farmed and wild caught. The convenience of having high quality meat and produce (plus all your pantry and lunchbox items) available at a click is invaluable. Thank you Spray Free Farmacy

27 January 2026
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Reply from Joywholefoods

Thank you so much for your support over the past year, Jacinta! 💚 We’re thrilled to hear you’re enjoying the quality of our produce, meat, and fish, and that the convenience makes life a little easier too. Thanks for being such an amazing part of the Spray-Free Farmacy community!

Rated 5 out of 5 stars

We’ve been ordering for 2+ years

We order fortnightly and have always had a very good experience, great quality food & its delivered which is really convenient. I especially like that the farmers and growers are looked after too.

28 January 2026
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Reply from Joywholefoods

Thank you so much for your kind words, Rhia !
We’re so glad you’ve had such a great experience and are loving the quality and convenience of delivery. We couldn't look after our farmers the way we do without loyal customers like yourself, so we are incredibly grateful. Here's to many more years of enjoying good food together (if you'll have us) ;)

Rated 5 out of 5 stars

Delicious, fresh food

Great food, delivered every week. Its fresh and delicious! Got the organics farm box which includes meat, milk and bread and the meat is great!

28 January 2026
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Reply from Joywholefoods

Thank you so much for this lovely review, Jessica!

We’re so happy to hear you’re loving the freshness and enjoying the Organic Farm Box especially the meat (our farmers will be stoked to hear that!). It means the world to us to be delivering great food to your door each week and supporting local organic producers along the way. Thanks for being part of our Farmacy family!

Rated 5 out of 5 stars

Good wholesome food without the nasties

I’ve been using Sprayfree Farmacy for several years. The produce and products are top notch. Ordering, and delivery is so easy. If any issues do pop up, they are very quickly dealt with. Having it delivered right to the door is the best!!
These guys love what they do and they do it well. I love having healthy food delivered to my door and knowing that I’m helping farmers and small Aussie businesses. Pay a bit more?? Sure, but the quality and supporting Aussie businesses and eating good wholesome food that’s not laced with nasties, is worth it.

28 January 2026
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Reply from Joywholefoods

Thank you so much for this lovely review!
We’re so grateful you’ve been part of the Spray-Free Farmacy family for several years and that you love the quality and what we stand for. Supporting our farmers and small Aussie businesses really is at the heart of everything we do, so it’s amazing to hear that matters to you too.

Thanks for trusting us with your food and for being such a wonderful part of our community... we truly appreciate your support 💚

Rated 5 out of 5 stars

Always 110% satisfied with my weekly order.

Always 110% satisfied with my weekly Sprayfree delivery and if there is any issue with my order, it is sorted so quickly. Sprayfree’s fruit and vegetables are always fresh and their customer service always exceeds my expectations. I’ve started getting their meat and salmon products and everything I’ve tried has been delicious. They continue to expand their offerings and I look forward to placing my Sprayfree order each week as I rarely have to go to the supermarket these days. I’ve been a customer for a few years and highly recommend Sprayfree Farmacy. They are awesome.

27 January 2026
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Reply from Joywholefoods

Wow, Kim! This really made our week. Thank you so much for this incredible review. It's such a joy to provide good food to the community, and especially to loyal customers like yourself. So glad to hear you've been enjoying our meat and wild-caught salmon too.

Your support over the years means the world to us, and we’re so grateful for your kind words and recommendation. Here's to another year of enjoying delicous, nourishing food together. :)

Rated 5 out of 5 stars

We love Spray Free

We love Spray Free! Everything is super easy & they have a massive range to choose from. Always so fresh, thankyou!

28 December 2025
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Reply from Joywholefoods

Thanks so much for the love! 💚 We’re so glad you’re enjoying how easy it is and the freshness - that means everything to us. We really appreciate your support!

Rated 5 out of 5 stars

The food was absolutely fresh and…


The food was absolutely fresh and delicious.
We truly love knowing exactly where our food comes from, and it feels so good to eat in a way that supports our bodies, free from harmful substances that can trigger inflammation.

29 December 2025
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Reply from Joywholefoods

Thank you so much for saying, Jenny! We couldn't agree more. Here's to another year of food that makes us feel good :)

Rated 5 out of 5 stars

The produce is amazing

The produce is amazing, we had forgotten how fruit should taste ... WOW!!

27 November 2025
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Reply from Joywholefoods

Hey Jacqui! Yes, it's pretty wild isn't it!? You really can taste the difference between food that's grown in nutrient rich soil and food that's grown in depleted soil. We're so thrilled to hear you're enjoying our delicious, fresh fruit. Thank you for this wonderful review.

Rated 5 out of 5 stars

Excellent quality, fresh produce

Excellent quality meat & dairy, fresh & delicious fruits & vegetables every time, delivered with a smile. Bakery & pantry items are always a treat. Customer service is exceptional!

27 November 2025
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Reply from Joywholefoods

Hey Kim! Thank you for this lovely review. We're so glad to hear you're enjoying everything we have to offer. How great is it to enjoy beautiful, fresh food every week?! We really do love what we do.

Rated 5 out of 5 stars

Fresh and Tasty Produce

Spray Free Pharmacy’s fruit and vegetables are generally very fresh and tasty. The produce is of a very high quality and keeps fresh far longer than store bought fruit and vegetables. Customers also have the reassurance of knowing that they are not being exposed to harmful insecticide sprays.

12 November 2025
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Reply from Joywholefoods

Hi Diana!

Thank you so much for your lovely review. We strive to provide the freshest produce possible, so it's all harvested shortly before we deliver it to your doorstep. We're so glad to hear you're enjoying the quality of our food and the peace of mind knowing that it has been grown without chemicals.

Rated 5 out of 5 stars

Favourite Farmacy

I absolutely love getting a delivery of good, wholesome food for my growing family. I definitely have a new appreciation of farmers - especially those that manage without chemicals as I have been on a learning journey about all the harmful sprays on our food. It is wonderful to be able swap particular items within the boxes and also to have general grocery items available too. I have found the produce to be extremely fresh and of a high quality. It would be great to be able to leave feedback about the box each week. For example, oranges were amazing this week but the apples had bruises or some way to be able to communicate how great or not great the produce was. As cost of living can be difficult on families, I see it as an investment in helping us stay well by eating chemical free food. Thanks so much!

31 October 2025
Unprompted review
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Reply from Joywholefoods

Wow! Thank you so much for these lovely words, Anna! Feeding families healthy, chemical-free food is what we're all about, so we love hearing this. We are also very grateful to our amazing farmers who are putting in the extra work to ensure everything is grown without any nasty stuff.

Regarding feedback, you should receive text message with a link to a feedback form after every order. Here, you can tell us what you thought, including any produce that wasn't quite up to standard. Let us know if you're not receiving this link and we can look into it for you.

In case you weren't aware, we also have a 100% Happiness Guarantee, which means if there's anything you're not happy with in your order, we can fix it for you, whether that's by replacing it, providing a store credit or refunding the item. See more info on this here: https://sprayfreefarmacy.com/pages/100-happiness-guarantee

I hope this helps! Again, thank you so much for your feedback, we really appreciate it. Looking forward to delivering more amazing food to your family in future. Kristen

Rated 5 out of 5 stars

Love Spray Free Farmacy.

We've been with Spray-Free Farmacy for a few years and are very happy with the quality of the produce and excellent friendly customer service.
They have a great range to choose from, the fruit and veg taste better than anything we've eaten before and lasts way longer in the fridge.
We like knowing that we're supporting a local business and our farmers directly.
Highly recommend.

2 October 2025
Unprompted review
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Reply from Joywholefoods

Thank you, Petra. :) We really do pride ourselves on providing high-quality food and excellent customer service, so it means the world to know that it shines through in our work. We and our farmers are so grateful to have the support of lovely customers like you. Kristen

Rated 5 out of 5 stars

Quality produce

The taste and freshness of the produce is amazing - so much better than what we get in supermarkets. The customer service is so friendly and helpful. On the rare occasion there is something not quite right, the team are quick to resolve it.

8 November 2025
Unprompted review
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Reply from Joywholefoods

Thank you so much for saying, Angela! We're so glad we can also give you a better option than what you can find at the supermarket. Our farmers work so hard on building healthy soil and you really can taste the difference in the quality of the food. :) Grateful to have you as part of our foodie community! Kristen

Rated 5 out of 5 stars

Excellent quality food and service

Excellent quality food and customer service, I've bought twice from Spray free farmacy and wouldn't go anywhere else. A++

7 November 2025
Unprompted review
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Reply from Joywholefoods

Hi Izzy! We're so glad you're enjoying our service so much. Excited to continue bringing good food to your doorstep. Kristen

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