I have been buying a lot of whisky from JPHA. Extremely happy with the service, customer service and prompt delivery of very well wrapped bottles and a very well run business. One small issue with... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I just placed a substantial order last week based on very good prices which I compared elsewhere. Received in a few days. Very impressed with the packaging which made everything absolutely secure, a... See more
Ordered one of my favourite malts not often found, particularly at cask stremgth. Arrived a few days later very well packed. Haven't opened it yet as I'm still finishing the last drops of Port Askaig!... See more
I was looking at purchasing some local whisky while on holiday but the prices on JPHA were considerably cheaper so ordered off here. Both bottles arrived really well packaged and even included a coupl... See more
Company details
- #37 of 85 best companies in Alcohol Store
- #15 of 34 best companies in Alcoholic Beverage Wholesaler
- #14 of 43 best companies in Beverage Distributor
Written by the company
Founded in 2019, JPHA has quickly become a leading independent force in the UK's online whisky retail market. What started as a passion for offering outstanding spirits has transformed into a premier online shopping experience, catering to whisky lovers across the nation.
Contact info
9 Corbets Tey Road, Upminster, RM14 2AP, Essex, United Kingdom
- enquiries@jpha.co.uk
- jpha.co.uk
4.8
Excellent
3K reviews
Replied to 96% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good customer service
I placed an order with JPHA who unfortunately chose DPD as the courier. True to form DPD messed up the delivery and went to the wrong address. JPHA followed this up promptly, apologised and proactively made a small refund on the order for the missed delivery even though it was clearly the fault of the inept courier. Often the best way if judging a business is how they respond when something goes wrong, and JPHA went out of their way to resolve the issue.
16 February 2026
Unprompted review
Prompt delivery
Great whiskey at a competitive price Always a prompt delivery and courier service is always within the time slot and usually in the first few minutes.
4 February 2026
Great item arrived promptly
11 February 2026
Prompt service…
Whisky arrived promptly with a smashing gift of a miniature bottle added to the delivery.
3 February 2026
50%+ discount on Aberfeldy pauillac 21
50%+ discount on limited bottling of Aberfeldy Pauillac 21 superbly packaged & perfectly presented
I just lay down a couple of Chateau Latour Pauillac 2020 the other day so the pricing on this item came as most welcome
There is no downside
11 February 2026
Super efficient service
Super efficient service, very happy with such a quick delivery. Bought as a gift yet to be gifted so can’t comment on quality of whisky.
11 February 2026
Would 100% recommend JPHA
Bought a 21 year old Glenfiddich for a 21st Birthday present. Arrived quickly and very well packaged. Delighted with the presentation of the bottle, as i'm sure the recipient will also be. Would 100% recommend JPHA.
Thank you for the free dram.
13 February 2026
Unprompted review
Everything was so easy and simple
Everything was so easy and simple. From start to finish the experience has been great and everything came as expected for a great price.
2 February 2026
Highly recommend
Really quick delivery. Well packaged. Loved the thoughtful note and little gift. Thank you.
9 February 2026
Great service and amazing price
Great service and amazing price. Will use again
11 February 2026
Unprompted review
Very Fast Delivery
Easy to order, great communication, and very fast delivery! I even received a free sample of Rum!
Thank you JPHA team - you're the best!
10 February 2026
Unprompted review
Great prices and great customer service
30 January 2026
Definitely now my go to Whisky supplier
Great choice of whisky., delivery well packed, on time and a couple of freebies included. Also JPHA kept me well informed from ordering until delivery
10 February 2026
Unprompted review
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