Fantastic job done, very professional from start to finish. No problem with booking, came when they said they would, installed everything superbly, invoice was the same as the quote. Very tidy when wo... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I cannot give enough appreciation for JPL. From the beginning the team have always been super friendly, professional, helpful. Always on hand to help, whether in person or over the phone, you always g... See more
Company replied
JPL Plumbing and Heating provided me with outstanding service recently. Their work has ranged from gas checks and a new boiler installation to a toilet cistern change. Every single job was completed q... See more
Company replied
Jason and Marianne are great. Very helpful and professional. Never let you down and Jason always does a clean, tidy and efficient job. Marianne takes care of the bookings and office stuff and is ver... See more
Company replied
Company details
- #23 of 96 best companies in Plumber
- #19 of 45 best companies in Gas installation service
Written by the company
JPL Plumbing & Heating offers a full professional plumbing and heating service. Based in Waltham, Grimsby, we have over 25 years experience in the industry and as a family run business we pride ourselves on having created longstanding, trusting relationships with our customers, many of whom feel like our extended family. Give us a call today for a hassle free, no worry service.
Contact info
48 Archer Road, DN37 0UE, Grimsby, United Kingdom
- 01472897828
- enquiries@jplplumbing.co.uk
- jplplumbing.co.uk
4.9
Excellent
352 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from JPL Plumbing & Heating Ltd
You are welcome Debbie
What a great friendly people
What a great friendly people
From lifting up the phone to seeing the service engineer
Year upon year we use JPL plumbing
30 November 2023
Reply from JPL Plumbing & Heating Ltd
Thank you so much for taking the time to review us and Im glad to see you are happy with our service.
Reply from JPL Plumbing & Heating Ltd
Thankyou John for posting a review and for recommending us
Polite and professional approach…
Polite and professional approach towards what advice was needed for my bathroom repairs. Would highly recommend.
23 October 2023
Reply from JPL Plumbing & Heating Ltd
Many thanks for your great review Mark, much appreciated
I always use Jason for my caravan…
I always use Jason for my caravan plumbing also my house
he is very reliable and prompt would highly recommend
20 October 2023
Reply from JPL Plumbing & Heating Ltd
Thankyou Tracey for being a longstanding loyal customer, we really appreciate you taking the time to review us.
Reply from JPL Plumbing & Heating Ltd
Thanks for the great review Charlotte, we really appreciate your supporting us x
Always great service thank you.
6 October 2023
Reply from JPL Plumbing & Heating Ltd
Thanks Carole, we always strive for great service.
Quick service and reasonable price to…
Quick service and reasonable price to fit a new boiler. Jason was really tidy and listened to our requests to be able to fit it into a cupboard.
We wouldn’t use anyone else.
Great job as usual, thanks so much.
19 September 2023
Reply from JPL Plumbing & Heating Ltd
Fantastic review Zoe, so glad to hear that Jason does a great job and that you will stick with us x
Great service
Friendly service. Good prices. Clear and transparent quotes provided so you know what you are paying for. Happy to answer any questions you have. Would highly recommend.
12 September 2023
Reply from JPL Plumbing & Heating Ltd
Thankyou Kate for an informative review, we always provide written quotes to customers for that exact reason, especially when people are watching the pennies. Glad we could help with your questions too.
Great service
Great service. Good communication. Great work. Tidy and punctual. Would recommend very highly. Thank you.
16 August 2023
Reply from JPL Plumbing & Heating Ltd
Succinctly put, this is what we strive for! Thankyou!
I would definitely recommend
A very efficient, reliable and friendly service. I would definitely recommend
24 July 2023
Reply from JPL Plumbing & Heating Ltd
Thanks for reviewing us Elizabeth and for recommending us, all our work comes from word of mouth and we are very proud of this.
Excellent service arrived on time very…
Excellent service arrived on time very helpful and tidy
10 May 2023
Reply from JPL Plumbing & Heating Ltd
Thankyou Michelle, Ive trained him well :)
Reply from JPL Plumbing & Heating Ltd
Thankyou Rachel, we always try to help x
Reply from JPL Plumbing & Heating Ltd
Many thanks for taking the time to leave such a great review
It's with great sadness I put this…
Not really true though. Is it. Anyway lives to short .
29 March 2023
Unprompted review
Reply from JPL Plumbing & Heating Ltd
Thankyou for your comments, we were really surprised at your rating as you had previously rated us 5 star on google, which we can see you have now removed. Having spoken to your wife, it was agreed that your needs for a plumber who could attend the same day, didnt align with our commitment to our existing customers, something we expressed when we took the job on. Regarding your comments about our work, we can see that the job was only 1st fixed and the soil stack was not connected, before we mutually parted ways. We would also like to point out that you didnt have to get another plumber to repair our work, rather your new joiner engaged an emergency plumber as we couldnt attend on the day you wanted us due to other commitments. We note this is your second joiner as you parted ways with the previous one and complained about his work to us too. We would also point out that as a gesture of goodwill we also paid for the cost of the emergency plumber by way of reducing your final bill. We understand that you are frustrated that we couldnt commit when you needed us, but trust you have now found tradesmen who align with your unrealistic expectations.
On time friendly efficient
21 March 2023
Reply from JPL Plumbing & Heating Ltd
Thanks so much for taking the time to review us
Advise, recomendations, first class work.
Clean expert work, with great advice. High standards throughout.
20 February 2023
Reliable as ever
Reliable as ever, always confident on job done. Booked in for next stage.
16 December 2022
Excellent work from start to finish
12 December 2022
Reply from JPL Plumbing & Heating Ltd
Thanks for taking the time to review us, we really appreciate it.
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