JPS Renewable Energy Reviews 145

I recently had a Tesla Powerwall, solar panels and a car charger installed by JPS/GoodEnergy on my self build project. They have been an absolute pleasure to deal with from start to finish. Everyone I spoke to was incredibly knowledgeable about all of the products and took the time to explain in simple terms how it would all work. They worked closely with my project manager to make sure their installation suited our schedule. The installation team were also really friendly and professional. There were a few surprises for them caused by my builders but they sorted everything out for us happily. They were also considerably cheaper than some other quotes I received. I'm so happy I found them!

We contacted a local company . SOLEC Energy, Dover, UK. After several companies had not turned up. We were in dispute with Octopus who had insisted we get our own solar engineer in to sort out the problem of there making. A quick call to Lee and he visited the next day. Spotted the problem and sorted it out. Has kept in touch till we sorted it with Octopus. Very friendly and genuine person. Highly recommend him.

Lovely friendly and helpful team. Installation was quick and smooth..

JPS did an excellent job installing my solar panels and battery. The team was professional, tidy, and explained everything clearly. The system works perfectly, and I’m already seeing the benefits. Highly recommended

JPS renewables were reliable, knowledgeable and very friendly to deal with. They are expert in all things to do with solar. The whole operation ran to schedule and we were up and running with solar panels, a battery and an EV charger in 2 days.

JPS came personally recommended.I have had my battery installation for one month and l am very pleased with it. JPS were professional throughout, from the first tentative steps with Miles and his on site assessment, then the pre installation visit through to the terrific install team and office staff. All five stars. The price was competitive and the work completed to a high standard. I have not installed solar, but if l do, l will definitely be contacting them to quote me again.

Following necessary electrical work (not carried out by JPS) it appeared that our solar panel system was incorrectly reporting to our energy provider. Generated electricity was being reported as imported.
I contacted JPS as they had installed our system several years ago. I was impressed with JPS when they installed our panels. I cannot speak highly enough of Simon who guided me through the issue and Stuart who came and quickly resolved the problem. As at installation time JPS were professional and efficient. I highly recommend JPS to anyone wanting to install solar panels or needs advice.

Clear plans and proposals, staff very helpful at all times, excellent workmanship, good finish and on time.

Very professional company in all areas

JPS were recommended to us by a friend. From our very initial call, we have been delighted with the way you have handled our installation. We cannot believe how quickly our solar panels have been installed and with such little fuss. Communication has been at a perfect level. Thank you.

From quotation to installation and handover the process was handled professionally. All members of JPS I communicated with were friendly, polite and knowledgeable and the installers kept me updated with progress and confirmed location of each item being installed. They completed the install ahead of schedule and left the place clean and tidy.

Good communications and no pressure selling backed up by a great installation..

From quotation to handover every member of the JPS has been excellent. In a overly competitive market with poor quality installation companies around I would sincerely say they must be on the top of your short list of installers..

Superb service, from design to final execution.

GivEnergy Battery added to existing solar system.

I chose JPS energy to install a GivEnergy All in One Battery and Gateway to add to my exisiting solar panel system. I had contacted a few companies, but JPS were the only one that got back to me straight away and talked me through the options available rather than just giving a quote.

The service I received from JPS was very professional thoughtout, from the initial enquiry, through to the site survey and installation.

The engineers that installed the battery and gateway were very professional and did a neat and tidy install of both devices. The whole installation process took less than a day. Once the system was commisioned the engineer took the time to talk me through the system and answer any questions I had.

From my experience I would definitely recommend JPS.

Having waited months for an installation, paid a deposit (in which time the market price of the equipment had dropped by 20%) JPS Energy cancelled the installation appointment at the close of business the previous evening and delayed for another month. Of course no acceptable explanation was given and the office was closed as soon as the email was sent, so none could be sought.
This company charge top market rate but provide ghetto service. In hindsight it would have saved me time, money (literally thousands) and effort to have used someone else.

Edit: Once the issue was raised, JPS took steps to find and rebook a more acceptable date for the install and made a financial discount gesture to help compensate for the delay and late change. I am satisfied with a fair customer service response.

What a great experience from start to finish. We initially looked at having our aging Hanergy 10 year old panels replaced last year, and finally made the decision in February to invest in 15 panels, a Powerwall 3 and a Zappi car charger. There was nothing wrong with old the panels, in fact they were still producing as well as the first day they went in. Technology moves on though, and the same roof space will hold 3.5kw instead of the old 2kw. Our designer, Ross, came out to run through the numbers with us, and showed how we could use both the SE and NW pitches to generate. Dan completed the survey a couple of weeks later. the office team of Ben, Naomi and Kate kept us up to date with when the scaffolding and installation would be happening. It was a 2 day installation, with Harry, Luke, Steve and Ashton arriving on time, being professional from start to finish, leaving the place nice and tidy. Harry explained the Tesla, Enphase and Myenergi apps to my eldest in great detail. It's been nearly a month since install, and everything is running perfectly.

Made a complicated process super easy. All the team were very professional. No hesitation in recommending.

The whole process was well planned, excellently supported by the office team. The quality of workmanship was very high, and explanations of how it operated were very helpful. A great team delivering an excellent job!

Excellent service, professional, swift, and seamless.

Many thanks