JSCJewellery Reviews 

383
TrustScore 4 out of 5

3.8

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Rated 3 out of 5 stars

What I liked was after looking at earlier reviews from past customers my bracelet was eventually delivered. What I didn’t like was after the initial confirmation of my order I didn’t hear anything fro... See more

Rated 1 out of 5 stars

Order never arrived, it's been over 3 weeks. I've contacted them numerous times only to be met with silence. Definitely won't use again and would advise others to avoid

Rated 5 out of 5 stars

I am I. Awe as to how well my links turned out considering my brother in law & nephew have been gone a few year I was almost crying at hoe well they turned out I buy off this site quite regularly so w... See more

Rated 5 out of 5 stars

Got a photo charm for a friend she absolutley loved it:). The photo was printed in colour and great quality they even took the rip that was on the picture out before they printed it onto the link. C... See more

Company details

  1. #48 of 49 best companies in Costume Jewellery Shop

Written by the company

Since 2002 Italian charms & bracelets. Compatible with major brands. Custom made & stock available.


Contact info

3.8

Great

TrustScore 4 out of 5

383 reviews

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Hasn’t replied to negative reviews

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3.8

All reviews

(383)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The charm was beautiful, newborn baby picture on charm.

The charm was beautiful, let me collect from warehouse which was local to me and really quick turn around time. The quality of the product is amazing compared to the size where you’d think you’d lose some quality, but I’m so grateful and the gift made my sister in law cry! (Good tears!) thanks so much, cannot wait to order again. P.S. you should increase your costs, the work is amazing and products online are quadruple the price, your quality outshines them as well as your pricing! Thanks again xx

2 February 2023
Rated 5 out of 5 stars

my 1st time using this company

my 1st time using this company. i had a query so phoned them, they couldn't have been more helpful and sorted it for me .I placed my order at 2.30 pm on monday and it was through my letter box the next morning.Excellent service

30 January 2023
Rated 5 out of 5 stars

Very speedy delivery and quick response…

Very speedy delivery and quick response to query. Lovely range of personalised charms at very good prices. I had 3 as gifts for my nomination bracelet and they were perfect, i bought another two, will definitely be back for more as they are a fraction of the cost of original nomination charms but look the part and are slightly easier to fit.

14 January 2023
Rated 2 out of 5 stars

Avoid the Daisy Charm watch

Used this company several times in the past and had no issues. Always been really pleased with charms however I purchased a Daisy charm watch for my daughter as she has lots of the charms and when I tried to put them onto the watch the pin bent and fell out.

I emailed and received no reply then decided to go through my husbands Facebook messenger (I don't have any social media). Replys from the company have been very slow. I understand it has been Xmas and they may have been closed over New Year however even though I explained the issue that the pin had broken I was asked to slide the pin back in. After again explaining the pin had broken I've been asked to send the watch back at my own cost when all I am looking for is a replacement pin. The watch cost just under £13 and to then pay for recorded delivery to send it back for a tiny pin is just a total inconvenience.
My daughter now had a worthless Xmas gift that could easily be fixed but I grudge paying to send the watch back at my expense when the watch pin was clearly faulty and unable to take me doing the same thing I have done to the braclets whilst putting charms on several times since my daughter has had them.
I feel customer service is really lacking here and the issue could be resolved so easily if I could just be sent a new pin or a watch at their expense rather than mine.

11 December 2022
Unprompted review
Rated 5 out of 5 stars

Best Place for Charms

Amazing customisation for charms and has a huge range of different types so there will always be a charm for anybody who visits the website.
Would never pay for charms anywhere else.

4 January 2023
Rated 5 out of 5 stars

I am I delighted with my purchase once again

I am I. Awe as to how well my links turned out considering my brother in law & nephew have been gone a few year I was almost crying at hoe well they turned out I buy off this site quite regularly so would highly recommend as they are quick & efficient

27 October 2022

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