JSCJewellery Reviews 

380
TrustScore 4 out of 5

3.9

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Rated 3 out of 5 stars

What I liked was after looking at earlier reviews from past customers my bracelet was eventually delivered. What I didn’t like was after the initial confirmation of my order I didn’t hear anything fro... See more

Rated 5 out of 5 stars

I am I. Awe as to how well my links turned out considering my brother in law & nephew have been gone a few year I was almost crying at hoe well they turned out I buy off this site quite regularly so w... See more

Rated 5 out of 5 stars

Got a photo charm for a friend she absolutley loved it:). The photo was printed in colour and great quality they even took the rip that was on the picture out before they printed it onto the link. C... See more

Rated 1 out of 5 stars

I have used this seller many several times in the past for myself and my mother. In the past, items were always delivered promptly and as described. However, the most recent order has never arrived... See more

Company details

  1. #48 of 49 best companies in Costume Jewellery Shop

Written by the company

Since 2002 Italian charms & bracelets. Compatible with major brands. Custom made & stock available.


Contact info

3.9

Great

TrustScore 4 out of 5

380 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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3.9

All reviews

(380)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bitterly disappointed. Order never received. No refund given.

Bitterly disappointed. I ordered several items back in September - some directly from JSC, some through Ebay (different items for sale on different sites). The Ebay items arrived quickly and as is normal for EBay I was informed at all times. After 2 weeks of silence I asked JSC about the direct order from their website only to be told it had been delivered. A quick phone call to Royal Mail (of course I had to do this myself) confirmed it had been delivered to the wrong address. I relayed this information to JSC - more silence. No acknowledgement, no refund. Whilst I accept things go wrong and the wrong delivery isn't their fault, their attitude is very poor. A good company doesn't blame the customer. My advice to anyone buying from them is to only do it through EBay. For reference, I have been ordering from them for over 15 years (custom memory bracelet), and have never previously had a problem.

11 September 2025
Rated 5 out of 5 stars

Amazing 🤩

Brilliant products I have been using these for years they are such high quality. They are great for medi alert’s which I use it for espically when I have been taken into hospital as can’t talk these are perfect. I highly recommend them.

8 September 2025
Rated 5 out of 5 stars

Very efficient!

I've had several charms from JSC jewellery. I always find their prices great & their service very efficient. The charms are with me in a few days, even personalised ones!

28 August 2025
Rated 5 out of 5 stars

Charms

I've had a few charms past few days and I think they are fabulous I think it's good quality for the money

3 April 2025

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