JSHealth Vitamins Reviews 2,403

My package got lost and not only was customer serivce very responsive but they fixed the issue right away. Not only are their products good but the customer service is also great!

I love this company I love that you guys are clean, but I love what the products do for me

I use the probiotics and the detox/Dr bloat and they are amazing.

Great products, all queries answered promptly and clearly explained.

There weren't 60 capsules in the jar.
I contacted them, and within a week I received a completely new jar of capsules.

I would strongly advise anyone considering ordering to stay well clear.

I ordered on 29th December after being shown a delivery date of 7th January. It is now 23rd January, and I still do not have my order.

There has been no meaningful update, no clear explanation, and no accountability. I am repeatedly told the parcel is “awaiting customs clearance,” yet weeks later they cannot confirm what is happening, what is missing, or when (or if) delivery will occur.

At this point, the lack of transparency and failure to deliver within the promised timeframe is completely unacceptable. As the customer, my contract is with the seller not their courier, not customs, and not third parties they hide behind.

This experience has shown poor communication, broken delivery promises, and a total lack of urgency once payment has been taken. I now have zero confidence that this order will ever be fulfilled.

I have been forced to escalate this with my bank due to non-delivery.

I strongly advise anyone considering ordering to think twice. If delivery timelines, professionalism, or customer service matter to you, avoid this company.

I am still awaiting an immediate full refund or confirmed resolution.

EDIT:
After posting this review, I noticed a pattern across other recent 1-star reviews reporting the same issue, orders not being delivered and customers left without clear updates or resolution.

Based on the volume and similarity of these experiences, it appears this company is consistently failing to deliver orders to customers.

The response was quick and very professional!

Polite. Efficient. Listen to what you are asking and reply quickly and actually answer your queries. Nice to have an actual person to help, not a robot.
Highly recommend

I have been trying to get in touch since December 22nd about cancelling a subscription. I was told they would be in touch within 2 to 4 working days. I realise that it was Christmas and new year, but it is now January 16th and I'm still getting the same reply. Extremely disappointed with the service.

Vitamins and customer service that work :)

It's a very serious brand, thay take care about costumers. I had a problem with a product and they replaced it very quick. I really recommend their products

Fast delivery and great product. Bloating and digestion greatly improved.

The best vitamins! They actually work. I haven’t ever done a review for vitamins before but my hair has actually been growing!!!! I can notice it now. I must have been taking them now for around 3 months at a guess but the only things where I can actually see a difference and didn’t think they would even work as nothing before this made any difference.

I never got my package?? Just subscribed you guys charged me and now I can’t track my package.

I’m sleeping better than ever with my Magnesium Tablets.

These vitamins have made such a difference for me. I use the probiotic, detox and debloat (this one is a must), magnesium and recently started the Berbermine. Magnesium has help me sleep all night. Berbermine is new but I definitely feel like it’s helping me stay on track throughout the day with snacking.

The hair supplements really do work. Menopausal age and felt my hair was thinning, now on my second jar, my hairdresser couldn’t believe all the new hair!! Customer service was excellent after I found some defect capsule cases, this was followed up the same day and a replacement jar sent out.

Fast shipment and great products!

My new favorite shampoo and conditioner! Such a thorough clean and heavenly light scent, the conditioner makes my hair so shiny!