JT-Products Reviews 

748
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Great choice, good prices, great comunication! Every step of getting the order ready for shipping, shipping, even throughout shipping was transparent and comunicated, even the owner contacted me mul... See more

Rated 5 out of 5 stars

Absolutely fabulous company from start to finish. I ordered a Endura Motorsport - Rebuild Kit HPFP for my Audi S6, 4.0 TFSI and at every stage I received an update. So easy to buy from these... See more

Company replied

Rated 5 out of 5 stars

The delivery is coming fast and clearly without any issues. When I open the box I see everything is inside, and the parts is really good and quality!! I’m not installing the system at the moment, bu... See more

Company replied

Rated 5 out of 5 stars

Every company should have customer service like this. After fast delivery i still had some questions about installing, which were answered within 1 hour👍 thanks

Company replied

Company details

  1. Auto parts shop
  2. Auto Accessories Wholesaler
  3. Car accessories shop
  4. Car Equipment Accessories Store
  5. Racing Car Parts Shop

Written by the company

JT Products is a Netherlands-based specialist in high-performance automotive parts, founded in 2015 and trusted by car enthusiasts across Europe. We offer a carefully selected range of performance parts from over 75 leading A-brands worldwide. Our assortment includes components such as downpipes, air intakes, intercoolers, braking systems, transmission upgrades, and more—designed to enhance both daily driving and high-performance applications. With a strong technical background in automotive engineering, JT Products provides expert guidance to help customers select the right parts for their specific vehicle and goals. We focus on delivering not only high-quality products, but also reliable service and clear communication throughout the entire customer journey. By working closely with international suppliers, we continuously expand our product range and ensure access to the latest innovations in the automotive performance industry. JT Products is committed to helping customers across Europe achieve optimal performance, with a focus on quality, expertise, and dependable service.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

748 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(748)

276 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I have made purchases for £300 and have…

I have made purchases for £300 and have had no confirmation of my order or anything. Please be careful I think some of these websites are a scam. I have emailed these companies and I’m not having a reply. I have sent my bank statement showing the amounts that have come out of my account. But they have asked for order number which have never been sent to me. So how can I give them to you via email.

Please send me your email so I can contact you.

You haven’t responded to me asking for your email. Can you please send your email so I can contact you.

10 December 2024
Unprompted review
JT-Products logo

Reply from JT-Products

Dear Customer,

Thank you for your feedback. We couldn’t find any record of your details in our contact channels or orders. We’d like to resolve this with you.

We want to assure you that we are not scammers, as shown by the many positive reviews and high ratings we have on Trustpilot. We strive to provide excellent service to all our customers.

Could you please contact us via email or WhatsApp and share your order number or email address? This will help us locate your order and assist you further. We’re here to help!

Edit: Hereby our email: info@jt-products.nl , you can also find it in our website.

Kind regards,
Juul JT-Products

Rated 5 out of 5 stars

Top reactivity to questions and…

Top reactivity to questions and quick/acurate delivery!

1 December 2024
JT-Products logo

Reply from JT-Products

Thank you for your kind review, Stephanie! We're thrilled to hear you appreciated our quick responses and accurate delivery. Your satisfaction is our priority, and we look forward to assisting you again in the future. Don't hesitate to reach out if you have any further questions!

Kind Regards,
Juul JT-Products

Rated 5 out of 5 stars

High quality parts for an attractive price

I was unsure whether to purchase a new, better intercooler for my car. After some research, I came across the JT website. The item was so attractively priced that the decision was quickly made. The delivery was very fast, arrived undamaged, and fully met my expectations.

4 December 2024
Unprompted review
JT-Products logo

Reply from JT-Products

Dear Alexander,

Thank you for your fantastic review! We’re so glad to hear that our pricing and fast delivery helped you make the decision to purchase the intercooler. It’s great to know that the product arrived in perfect condition and met your expectations. We look forward to serving you again in the future!

Best regards,
Juul JT-Products

Rated 3 out of 5 stars

When ordering it doesn’t give you a…

When ordering it doesn’t give you a delivery date, found out the product has to come all the way from Portugal, ordered on a Friday and got the message on Wednesday the product is out for shipment. Kind of nerve wrecking when you order something expensive….

28 November 2024
Unprompted review
JT-Products logo

Reply from JT-Products

Dear,

Thank you for your feedback, and we’re sorry to hear about your experience. We understand that ordering something expensive can be stressful, especially when delivery updates are unclear.

Could you please contact us directly with your order number? This will help us locate your order and assist you further to ensure everything is resolved to your satisfaction.

We look forward to hearing from you and helping you out!

Kind Regards,
Juul JT-Products

Rated 5 out of 5 stars

Very good experience

I was unsure at first, never bought here. Customer support by email is great, they will respond to you after 1 day max. Package came perfectly and within the time frame said by JT-Products support team.
Will definitely buy here again in the future.

15 November 2024
JT-Products logo

Reply from JT-Products

Hi Alexis,

We’re so happy to hear that you had a great experience with us! We understand it can be a bit nerve-wracking to order from a new store, but we’re glad our customer support and timely delivery earned your trust.

Thank you for your order and kind feedback! We look forward to seeing you again in the future. 😊

Best regards,
Juul-JT-Products

Rated 5 out of 5 stars

thanks for delivering the items and…

thanks for delivering the items and quick respons to our mails ! great job

19 November 2024
Unprompted review
JT-Products logo

Reply from JT-Products

Dear,

Thank you for your kind words! We’re thrilled to hear that you’re happy with our service and the quick responses to your emails. Your satisfaction means the world to us! 😊

Looking forward to helping you again in the future.

Kind Regards,
Juul JT-Products

Rated 5 out of 5 stars

Great communication and quick answers…

Great communication and quick answers on the e-mail or whatsapp! Keep you really up to date about delivery times, very happy customer here!

15 November 2024
Unprompted review
JT-Products logo

Reply from JT-Products

Hi Ruben,

Thank you for your fantastic review! We’re thrilled to hear that you’re happy with our communication and quick responses via email and WhatsApp. Keeping our customers up to date is a top priority for us, so it’s great to know you appreciated it. 😊

We’re here whenever you need us again!

Met vriendelijke groet,
Juul JT-Products

Rated 5 out of 5 stars
JT-Products logo

Reply from JT-Products

Hi JaroSlaw,

Thank you for your kind words! We’re happy to hear you’re satisfied with our service and quick delivery. 😊

We look forward to helping you again in the future!

Kind Regards,
Juul JT-Products

Rated 5 out of 5 stars

Good product and service

All is perfect from here

30 October 2024
Unprompted review
JT-Products logo

Reply from JT-Products

Thank you for your fantastic review, Xing Frank!

We're thrilled to hear that everything has gone perfectly.

Your satisfaction is incredibly important to us, and we always strive to provide the best possible service.

If you have any questions or need assistance in the future, please don't hesitate to reach out!

Kind Regards,
Juul JT-Products

Rated 5 out of 5 stars

Great company

Great communication, honest, decent.
even when things go wrong they set em straight and ask you how you want it fixed.
online carparts and service....
These guys are one of the best out there

19 October 2024
Unprompted review
JT-Products logo

Reply from JT-Products


Here’s a response you can use for Tom's Trustpilot review in English:

Thank you for your fantastic review, Tom!

We truly appreciate your kind words about our communication and honesty. It’s great to hear that even when things don’t go as planned, we’re able to address the issues and find a solution that works for you.

We strive to provide excellent service, and it’s wonderful to know you see us as one of the best in the industry.

If you have any questions or need assistance in the future, don’t hesitate to reach out!

Kind Regards,
Juul JT-Products

Rated 5 out of 5 stars

Good service

Good service, very friendly. Part I ordered was on back-order, but still got it, very good.

11 July 2024
Unprompted review
JT-Products logo

Reply from JT-Products

Beste Niels,

Bedankt voor je positieve feedback! We zijn blij om te horen dat je tevreden bent met onze service en de vriendelijkheid van ons team. Ondanks de backorder ben je toch goed geholpen en dat waarderen we. Als je nog vragen hebt of verdere hulp nodig hebt, neem dan gerust contact met ons op.

Met vriendelijke groet,
Juul JT-Products

Rated 4 out of 5 stars

Top producten.

Top producten.

28 May 2024
JT-Products logo

Reply from JT-Products

Beste Damy,

Dank je wel voor de lovende woorden! Fijn om te horen dat je tevreden bent met onze producten.

Als je nog vragen hebt of iets anders nodig hebt, laat het ons gerust weten!

Met vriendelijke groet,
Juul JT-Products

Rated 5 out of 5 stars

exemplary service

exemplary service, fast shipment, recommendable

3 June 2024
JT-Products logo

Reply from JT-Products

Dear Prezmek,

Thank you for your kind words! We're thrilled to hear that you’re pleased with our service and fast shipment. Your recommendation means a lot to us!

If you need anything else or have any questions, feel free to reach out.

Best regards,
Juul JT-Products

Rated 5 out of 5 stars

Perfect

Perfect, thanks

4 May 2024
JT-Products logo

Reply from JT-Products

Hi Percy,

Thank you for your review! We're delighted to hear that everything was perfect with your order. Your satisfaction is our priority, and it's great to know that you're happy with the CTS Turbo Outlet Pipe kit.

If you have any questions or need further assistance in the future, please don't hesitate to reach out. We're always here to help!

Best regards,
Juul JT-Products

Rated 5 out of 5 stars

Recommended

Correct, fair and honnest!
A part was unavailable, they contacted me to ask if some other proposals would fit but after i rather got a refund next day it was on my account! My other parts came as promised👌

21 April 2024
Unprompted review
JT-Products logo

Reply from JT-Products

Thank you for your kind words and for taking the time to share your experience! We're thrilled to hear that you found our service prompt and honest. We're sorry about the unavailability of the part you wanted, but glad we could quickly arrange your refund and ensure the rest of your order was delivered as promised.

We look forward to serving you again in the future. If you need any assistance or have more feedback, please feel free to reach out.

Best regards,
Juul JT-Products

Rated 1 out of 5 stars

I have been waiting for my €500 intake…

I have been waiting for my €500 intake for about a month now. I get no updates unless i ask for them, they make promises they cant follow trough on, i'm still waiting on them to ship my intake???? After almost a month? And not even ik the colour i wanted. After 2 weeks of waiting i decided to send an e-mail and ask where my intake was. Their response: "oh yeah well we dont have the silver one anymore i black ok?" To which i responded yes. Its been 2 weeks since that mail and still nothing. Don't buy here. Bad customer service bad shipping bad everything.

24 April 2024
Unprompted review
JT-Products logo

Reply from JT-Products

Dear Arthur,

We're glad to hear that you've received your order. We apologize for the initial delays and any inconvenience caused. Your feedback helps us improve our services. If there's anything further we can assist with, please let us know.

Thank you for your patience.

Best regards,
Juul JT-Products

Rated 5 out of 5 stars

Top service

9 March 2024
JT-Products logo

Reply from JT-Products

Beste Pieter,

Hartelijk dank voor je feedback dat waarderen wij enorm!

Mocht je nog vragen of hulp nodig hebben, dan vernemen wij uiteraard 😀

Rated 5 out of 5 stars

Great communication from company and…

Great communication from company and quality products. Highly recommend for your aftermarket car parts!!!!

27 March 2024
Unprompted review
JT-Products logo

Reply from JT-Products

Hi Ryan,

Thank you for your wonderful review! We are thrilled to hear that you're satisfied with our communication and the quality of our products. Your recommendation is greatly appreciated. At our company, customer satisfaction is our top priority, and it's gratifying to see that we've met your expectations. We look forward to serving you again in the future for all your aftermarket car parts needs. Thanks again!

Rated 5 out of 5 stars

Good Service

Had a problem with a part and send an email. Replied very fast and resolved the problem. Good Customer service.

Kind Regards,
Daniel.

22 March 2024
Unprompted review
JT-Products logo

Reply from JT-Products

Hi Daniel,

Thank you for taking the time to share your experience with us. We're sorry to hear that you encountered a problem with one of our parts, but we're glad we could resolve it quickly for you. Providing fast and efficient customer service is something we take seriously, and your acknowledgment means a lot to us. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

IE Turbo Inlet Pipe

Es hat alles gut geklappt

29 February 2024
JT-Products logo

Reply from JT-Products

Wir freuen uns zu hören, dass alles gut geklappt hat. Vielen Dank, dass Sie Ihre positive Erfahrung mit uns geteilt haben. Wenn Sie in Zukunft weitere Fragen oder Bedürfnisse haben, zögern Sie bitte nicht, uns zu kontaktieren. Ihre Zufriedenheit ist unsere Priorität!

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