I popped in after being at the sailing club to buy a few bags of sharp sand, after staff helped me to load in five bags I looked for my phone ready to pay and realised I had left it at the club. Rathe... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered 6 tubs of patio grout but soon realised I'd ordered the wrong colour. Rang the general enquiries line and very pleasant lady on the other end of the line made changing the order really simple... See more
Company replied
Ordering process was smooth and efficient. The office rang after my online purchase to confirm within 10 minutes. All my requests ( late delivery, driver to assist with 850k bag of gravel to be sp... See more
Company replied
Person who took telephone order was very knowledgeable and helpful. My top soil arrived exactly as arranged. They even dropped at specific spot. Can't fault them. Excellent service.
Company replied
Company details
- #15 of 87 best companies in Tool shop
- #13 of 59 best companies in Door shop
- #40 of 120 best companies in Heating service
- #45 of 101 best companies in Plumber
- #8 of 55 best companies in Safety and work wear
Written by the company
JT Atkinson is a family owned independent Builders' merchant with over 150 years' experience in the supply of building materials. With our head office in Middlesbrough and 37 branches located in Tyne and Wear, Durham, Teesside, North Yorkshire and Cumbria, the company is able to supply materials to customers across the North of England. With a comprehensive stock range of traditional building, roofing, timber, plumbing and heating materials, a growing range of sustainable products, local knowledgeable staff and a large fleet of delivery vehicles, JT Atkinson are equipped to provide supply solutions across many product ranges from each outlet. The success of JT Atkinson has always been based on having a wide range of products available from stock and supported by a high level of service from knowledgeable, friendly staff. We are committed to providing outstanding service to our customers, but don't take our word for it - give us a try. From bricks to bathrooms, timber to tiles, we do our utmost to serve the needs of the building and associated trades.
JT Atkinson & Sons Builders Merchant
Written by the company
Fast & Reliable Shipping & Service
Orders placed before 2pm will be dispatched on the same day!
Orders placed before 2pm will be dispatched on the same day!
Contact info
Thornton House, Cargo Fleet Lane, Middlesbrough, TS3 8DE, Middlesbrough, United Kingdom
- 01642 204 414
- help@jtatkinson.co.uk
- jtatkinson.co.uk
4.8
Excellent
14k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Delivery was very good the driver…
Delivery was very good the driver polite and helpful. Top marks 👍
25 March 2026
Reply from JT Atkinson Builders Merchant
Thank you for your review of our Darlington branch. It is great to hear that you are happy with the level of service that you have received from our driver in branch. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Always helpful
Always helpful, always cheerful, and eager to help. Great place for building and gardening supplies at great prices.
25 March 2026
Reply from JT Atkinson Builders Merchant
Thank you for your review. It is great to hear that you are happy with the level of service that you have received and that you have found us to be a great place to order along with offering great prices. Thank you for choosing JT Atkinsons and we hope to see you again.
Confirmation of the order was effective…
Confirmation of the order was effective and the delivery driver was helpful and proficient.
31 March 2026
Reply from JT Atkinson Builders Merchant
Thank you for your review of our Kendal branch. It is great to hear that your order was confirmed effectively and that you are happy with the level of service provided by our driver. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again.
Excellent service thank you.
Excellent service thank you.
Good quality hard wood sleepers and top quality top soil with no stones
31 March 2026
Reply from JT Atkinson Builders Merchant
Thank you for your review of our Bingley branch. It is great to hear that you are happy with the level of service that you have received and that the quality of the products you have received was to your liking. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Can’t fault it
Can’t fault it ordered, delivered earlier than expected which was a great help, highly recommended.
31 March 2026
Reply from JT Atkinson Builders Merchant
Thank you for your review. It is great to hear that your order was delivered quicker than expected which helped you with your project. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Reply from JT Atkinson Builders Merchant
Thank you for your review. It is great to hear that you found it very easy to order with us and that your order was received next day. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Excellent service
Went into store in workington. Sorted in 5 minutes. Delivered next day. Excellent service.
8 April 2026
Reply from JT Atkinson Builders Merchant
Thank you for your review of our Cockermouth branch. It is great to hear that you are happy with the level of service that you have received along with the speedy delivery. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Reply from JT Atkinson Builders Merchant
Thank you for your review of our Cockermouth branch. It is great to hear that you are happy with the pricing and quality of your order as well as the level of service that you have received. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Reply from JT Atkinson Builders Merchant
Thank you for your review of our Richmond branch. It is great to hear that you are happy with how easy you found it to order online and are happy with the quick delivery that you have received. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Reply from JT Atkinson Builders Merchant
Thank you for your review of our Penrith branch. It is great to hear that you are happy with the level of service you have received in branch. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Reply from JT Atkinson Builders Merchant
Thank you for your review of our Barrow branch. It is great to hear that you are happy with the quick delivery that you have received and that you got the correct items to what you had ordered. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again.
Excellent service !
22 March 2026
Reply from JT Atkinson Builders Merchant
Thank you for your review of our Scarborough branch. It is great to hear that you are happy with the level of service that you have received. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Reply from JT Atkinson Builders Merchant
Thank you for your review of our Scarborough branch. It is great to hear that your order was received on time and that your items were of a good quality. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Good seller good price quick delivery
Good seller good price quick delivery. Unfortunately the courier left package on my insecure front doorstep. I didn’t receive it but j Atkinson very helpful and gave me a full refund. I would recommend them despite DHL incompetency.
29 March 2026
Reply from JT Atkinson Builders Merchant
Thank you for your review. We are sorry to hear that you did not receive your order despite the quick dispatch but it is great to hear that you are happy with the pricing that you had received and that your order was refunded quickly. Thank you for choosing JT Atkinsons and we hope to see you again.
Reply from JT Atkinson Builders Merchant
Thank you for your review of our Bishop Auckland branch. It is great to hear that you are happy with the level of service that you have received from the branch and driver. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again.
Reply from JT Atkinson Builders Merchant
Thank you for your review of our Yeadon branch. It is great to hear that you are happy with the fast delivery that you have received as well as the quality of the items that you have received. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again soon.
Reply from JT Atkinson Builders Merchant
Thank you for your review of our Helmsley branch. It is great to hear that you are happy with how helpful, polite and supportive our staff are in branch. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again.
Delivery was perfect and driver did a…
Delivery was perfect and driver did a great job dropping off the supplies needed. Really happy with the service, professional and precise.
28 March 2026
Reply from JT Atkinson Builders Merchant
Thank you for your review of our Bishop Auckland branch. It is great to hear that you are happy with the level of service that you have received from the branch and driver and that your delivery went smoothly. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again.
Reply from JT Atkinson Builders Merchant
Thank you for your review of our Middlesbrough branch. It is great to hear that your delivery was received on time and that you were kept notified. Your feedback has been passed onto the branch. Thank you for choosing JT Atkinsons and we hope to see you again.
My order arrived after two days despite…
My order arrived after two days despite the Fuel Protests. They even phoned to ensure that my order was delivered Top class company I highly recommend!
11 January 2026
Unprompted review
Reply from JT Atkinson Builders Merchant
Thank you for your review. It is great to hear that you received your order in a timely manner and that you have found our level of service to be top class. Thank you for choosing JT Atkinsons and we hope to see you again.
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