They don't like criticism, only appreciate your money, if a problem they hate giving it back even if the product is faulty
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Good experience all through. Staff in showroom so helpful and knowledgeable with great advice and nothing too much trouble. Comms on collection and delivery were fab. The guys who delivered our order... See more
Again, lve just received excellent customer service from this company. Goods always delivered on time with the promised courtesy call beforehand. Always packaged well and any issues dealt with... See more
Looking for wallboards on internet found item on this company’s web site easy to use , placed ordered Friday and the wallboards were delivered Monday , emails were sent to us with despatch note & in... See more
Company replied
Company details
Written by the company
JT Pickfords is a leading retailer of bathroom, heating and plumbing products. From our headquarters based in Sheffield, UK, we offer a huge range of contemporary and traditional bathroom, heating and plumbing products on our online store as well as in store.
Contact info
Vander House, Starnhill Close, Ecclesfield, S35 9TG, Sheffield, United Kingdom
- 0330 353 0304
- sales@jtpickfords.com
- jtpickfords.com
No recent history of asking for reviews
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Reply from JT Pickfords
I placed the order online & the web…
I placed the order online & the web page was easy to use. Item was received in excellent condition, really well packaged with additional wrap & polystyrene in certain sections to support it during its journey. Item was received 2 days after placing order and standard postage & packing which was good value for money. Would happily use them again.

Reply from JT Pickfords
Superfast delivery
Excellent company to deal with ,ordered one day delivered the next.. 5 stars

Reply from JT Pickfords
Bath side panels & shower unit…
Bath side panels & shower unit purchased, not installed yet, but delivery & communication was excellent, unable to review products ad yet

Reply from JT Pickfords

Reply from JT Pickfords
Clearer infirmation on on line invoice.
Clearer infirmation on on line invoice.
Even though the Rotherham showroom is currently closed the online invoice still shows this address.
It should be made clearer on the invoice where the collection is.

Reply from JT Pickfords
Great customer service
I had some challenges with my order. They went out of their way to help, nothing was too much trouble.

Reply from JT Pickfords
Bath panel
Easy order and collection process. Panel quality is good and replaces a 10 year old version of the same panel.

Reply from JT Pickfords
Great Service
Great Service. Great price. Great product.
We bought a bath. It has a 25 year guarantee. It came well-packaged. It looks fine. We are waiting for it to be installed. Would buy from Pickfords again. Delivery costs were reasonable.

Reply from JT Pickfords
Good
Easy ordering and good value products. Slight delay in delivery but possibly due to bank holiday weekend

Reply from JT Pickfords
Very Happy
Really quick dispatch. Reasonable price and product good quality as described

Reply from JT Pickfords
Excellent customer service...
So far, really pleased with bathroom furniture purchased, and very impressed with excellent customer service...

Reply from JT Pickfords
Great budget bathroom for a rental…
Great budget bathroom for a rental property at a great price, descent quality
Only thing I didn’t like was the bath panels, cheap and flimsy but you get what you pay for.

Reply from JT Pickfords
Really pleased with the products/service
Really pleased with the products & collection service. As the assistant was helpful/friendly
and brought / loaded the large bath panel into my Mini... as a result extremely happy with the service received!!!

Reply from JT Pickfords
Excellent service very happy to do…
Excellent service very happy to do business with you
Thanks

Reply from JT Pickfords
Still waiting for part ordered 11 days…
Still waiting for part ordered 11 days ago. Each time get an update that says it will be with you and then not arrived.
Problem solved efficiently.
I ordered some bathroom fittings one of the items had a grub screw missing JT Pickfords would not have known as the item was in a sealed box. The company was informed and the replacement grub screw arrived 2 days later, sooner than anticipated. Excellent service.
Thank you.

Reply from JT Pickfords
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