JTX Fitness Reviews 6,645

Quality cross trainer. Very quiet. Speedy delivery.

Easy to put in place and good value for a quality treadmill

Great equipment. Great service. Have bought from JTX before and can recommend company. Bought recently lightweight foldable treadmill. Super quality machine although film does not show that it is heavier than the young lady shows. Use it every day. Just great equipment.

The Sprint‑7:Smart itself is excellent — solid, heavy, and very stable. It’s a clear upgrade from our problematic Reebok GT40z. I also really like the Zwift connectivity. If you want the best experience, use QZ app on Android or iOS as a bridge so Zwift can control speed and incline for a more natural, outdoor‑style feel. If you prefer something simpler, you can just connect Zwift directly to the iConnect+ Bluetooth connection and adjust speed/incline manually.

Unfortunately, the experience was let down by BJS, who missed the agreed delivery day and arrived with a badly damaged box, which had impacted the main console. To JTX’s credit, their support was excellent — Frank and Laura were both incredibly helpful, and after a round of replacement parts, the machine is now exactly as it should have been from the start.

What a fantastic machine. The tech and ability to build your own workouts is great. The mapping is also superb to run to and from you preferred locations. Today I went from Morzine to Avoriaz in the French
alps.!
Build was easy.
I love it.!

Very happy with the rowing machine bought from JTX Fitness. It arrived when it was supposed to, was excellently packaged, was easy to construct with good instructions, and operates exactly as it should. It is also robustly constructed so is going to last a long time. Happy customer.

This is great for what I wanted. I didn’t want to spend a lot and I like that it’s sturdy without being bulky and taking up too much space. It seems really well made, is quiet and easy to operate.

Good responsive customer service. Great treadmill. One star off for the delivery service - don’t deliver on weekends so had to take a morning off - they told me it was coming on the Tuesday, phoned an hour before delivery saying we are near to you, then half an hour later phoned saying sorry we forgot to load your treadmill on the van. I had to take another morning off with the following week and they delivered it then.

amazing customer support

I was so impressed with this company, they offered support and let me exchange the product easily. the customer support was so helpful and I am really happy with the new product I bought. (both were good, the first was a bad fit for my house)

Delivery was as planned. Exercise bike has lived up to expectations. I had a query about integration with Kinomap and heart rate monitors, and rang up for help. The colleague did not know the answer, but promised to get back promptly, which she did with a very helpful answer.

The delivery service was appalling. They twice failed to deliver as agreed and still managed to take up a lot my time with their confusion, contradictory statements, etc. Whilst the customer service team were polite, they didn’t answer the phone and weren’t prepared to reimburse me for about 90 minutes of my wasted time. I cancelled the order and, on the basis of the above, would not recommend using their service.

I did a lot of research before buying the JTX sprint 7 and was very impressed by the value for money, quality of machine & level of tech included. So far the treadmill has lived up to my expectations; it’s very impressive, and I’m very happy with it. Good customer service and delivery as well!

Fast delivery,excellent delivery service.clear instructions. Put 4 stars just because after setting up I was expecting it’ll be more quiet due to some reviews, but it’s SOO NOISY ,I have this annoying clicking sound every time I walk so I have to put my headphones on the almost max not to hear it. (Tried to strengthen the screws but still doesn’t work,really disappointed)

Delivered on time and in perfect condition delivery team first class. Easy to set up and use.

They were really good with communication, I love the fact that there are so many reviews and that I am buying from a company that makes the product and that I can actually contact if something goes wrong. They also had lots of maintenance advice.

Delivered on time and both the treadmill and the air bike we have bought from them have been high quality.

When I was looking for a treadmill I viewed lots of models and websites and JTX stood out for their range of equipment and full descriptions and videos if each model. The price was great and the delivery service was excellent and the aftercare with customer care has been prompt and helpful

Fast and well communicated delivery. Delivery guys were great.
Unboxed and put together fairly easily, the only confusion was the half allan key screw and the small screw on the upright, I had a few goes at trying a dry fit first, then it went together.
Very smooth and quiet, easy to use, picks up the chest HR no problem, wife loves it compared to her old banger of a treadmill.
You can play music through the speakers, and the stand for holding the tablet is great, she uses it for her running apps.

My machine is great. The delivery was less so, as I asked for an afternoon delivery and it turned up in the morning. I was also unable it use it for a week, as I had to wait for help to get it out of the packaging. It was too heavy for me. However, now I can use it, I am very pleased with it and look forward to many years of enjoyment. Thank you.

Just received and put together my new JTX Ignite AirX Rider. It took me about 30 mins to unpack and assemble. This is super easy as the instructions are simple to follow. I've only ridden 20kms as it is only a day old. A few little tweaks to saddle height and angle, sorted the correct reach for my height and have to say I'm super impressed with this piece of kit. Great value and good quality. Now looking at a treadmill to add to.my home gym.

Treadmill arrived quickly and at the stated time. The delivery men put the equipment in the garage as requested. The treadmill was easy to set up and very impressed so far. Glad I decided to go with JTX. Although the treadmill is big it folds up when not in use.