Juicefly Vape Delivery Reviews 453

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 141 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality and effectiveness, often exceeding expectations. The delivery service is frequently highlighted as exceptionally fast, with many orders arriving within a few days and often sooner than anticipated. Reviewers also commend the customer service for being responsive, helpful, and friendly, providing excellent support when needed. The packaging is often noted for being secure and well-done, ensuring products arrive in perfect condition. However, some people mentioned issues with their orders, including delayed deliveries, missing items, or receiving incorrect products. A few other people also felt that customer service was unhelpful in resolving shipping problems, requiring them to intervene directly. There were also occasional reports of products not working as expected, such as vapes lacking flavor or being faulty upon arrival.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the excellent line of products, high... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the fast and quick shipping... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many customers praising the fast processing... See more

Customer service

Consumers find customer service to be positive, with many reviewers describing it as great, top-notch, and... See more

Quality

Customers had positive experiences with quality, with many reviewers consistently praising the high quality... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Reliable Tracking that's better than USPS & Amazon Product Discretely Packaged Product is exactly as promised Never had a package fail to arrive in more than 8 days. Im gonna keep coming b... See more

Rated 5 out of 5 stars

Consistently fast order processing and shipping. I've purchased quite a few times now and every single time has been hassle free and, while I haven't specifically timed it, from order to receipt is I... See more

Rated 5 out of 5 stars

Shipped quickly, came before it was expected which was amazing! Products worked fantastically, even better than I was expecting them too. The only thing I am not to happy with is the prices, in which... See more

Rated 5 out of 5 stars

10 out of 10 RECOMMEND!! I could not find my favorite disposable vape ANYWHERE near me. JuiceFly not only had what I wanted, but reasonably priced and product arrived three days earlier than expect... See more


Company details

  1. Electronic cigarette store
  2. Tobacco shop
  3. Vaporiser shop

Written by the company

Juicefly is America's favorite online vape and e-cigarette juice delivery service! Thousands of customers trust us for top brands, unbeatable flavors, and reliable local and nationwide delivery. No traffic. No lines. Just vapes & juice fly to your doorstep.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

453 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 4% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

When I received my order I was shorted…

When I received my order I was shorted one Geekbar pulse I ordered and paid for. I left numerous emails and called and left messages and no one would get back to me. I will no longer do business with this company.

21 December 2025
Unprompted review
Rated 5 out of 5 stars

Consistently fast order processing and…

Consistently fast order processing and shipping. I've purchased quite a few times now and every single time has been hassle free and, while I haven't specifically timed it, from order to receipt is I think two days for me -- certainly no more than 3.

25 December 2025
Rated 5 out of 5 stars

Amazing company

My order was shipped in a timely manner. The updates and tracking are great. When I received my order it was very well packaged. When I made my order something went out of stock and they called me with a very courtesy call to ask how I wanted to proceed with my order. I definitely recommend ordering from them if you are considering it.

25 December 2025
Rated 3 out of 5 stars

Customer service needs work

I like the products and the quick delivery, however, I have had an issue with an error message coming up every time I get to the last stage of ordering. I have contacted Juice Fly about this through the live chat once, and through email twice and didn't get an answer. I found another site that has my product in stock and for a cheaper price. Customer service is a big thing to me. I will no longer be ordering from Juice Fly.

31 December 2025
Rated 5 out of 5 stars

I was having difficulty getting a photo…

I was having difficulty getting a photo of my face and my license and the lady that was working I can't remember her name maybe Darlene I'm not sure anyway she helped me walk through the whole process she took a long time to help me and I really appreciate it

20 December 2025
Rated 4 out of 5 stars

I’ve used Juicefly multiple times

I’ve used Juicefly multiple times. But now they’re asking me to update my login and it won’t let me. I’ve asked (emailed) for a password reset many times over the last few days and it says it will send me an email password but it hasn’t. Bottom line…I can’t get back on to order.

18 December 2025
Rated 5 out of 5 stars

Reliable Tracking That's Better Than USPS…

Reliable Tracking that's better than USPS & Amazon

Product Discretely Packaged

Product is exactly as promised

Never had a package fail to arrive in more than 8 days.

Im gonna keep coming back garunteed, just as they make that same promise to their customers.

21 November 2025

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