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Review summary

Created with AI, based on recent reviews

Looking at 129 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their excellent quality and how well they perform. Many people appreciate the competitive pricing and the outstanding service, noting the ease of ordering and the swift delivery of their items. Reviewers frequently mention that their purchases arrived well-packaged and in perfect condition, making their overall experience very positive. However, some customers also noted issues with damaged or incorrect items upon arrival, and a few experienced problems with product functionality shortly after purchase. There were also instances where people were dissatisfied with the after-sales service, particularly regarding resolutions for faulty products or discrepancies in spare part pricing between regions.

What people talk about most

Product

People report positive experiences with product, often praising the quality and functionality of items like... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Quality

Consumers find quality to be positive, with many praising products like the Vitamix container for grinding... See more

Service

Users describe positive interactions with service, highlighting excellent customer support and fast delivery.... See more

Price

Reviewers mention positive feedback about price. Many customers found competitive and brilliant prices, often... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The juicer produces a great juice. However, not having had a juicer before, I am not qualified to judge how good it is compared to other makes. There seems to be quite a lot of the ingredients put in... See more

Rated 5 out of 5 stars

Item well packaged and speedily delivered by Juicers. Wonderful machine, exceptionally well made and does exactly what it is supposed to do with ease. Bread making in particular made easy, all compl... See more

Rated 5 out of 5 stars

Sorry for late review but like to test things out for a time before reviewing them. great experience from ordering to delivery. Vitamix Commercial Vita-Prep 3 Blender what can I say blends anything a... See more

Rated 5 out of 5 stars

I did not have a good experience. I ordered a Bamix Handheld Blender after I have had one for over 25 years which is still fully operational. No due diligence was spent in undertaking quality control.... See more


4.2

Great

TrustScore 4 out of 5

449 reviews

5-star
4-star
3-star
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1-star

Replied to 88% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

Not good customer service

Over the years I bought 2 juicers and 2 dehydrators from this company. But I'm not happy with my last juicer purchase. The juicer is very loud in compare to my previous one and the pulp is wet. I was asked to provide video and upload it to some link but I do not have time. If the company does not believe me that this juicer is either faulty or just not very good, that is not good service to me. I would be happy to purchase another juicer but will go elsewhere.
The seller provided link, I uploaded video and they said day later when the link expired that I need some other link to give them. They make it difficult to get anywhere. If they do not believe me that the product is not good quality and possibly faulty, I'm not spending more time to prove it. That shouldn't be a thing.

28 March 2025
Unprompted review
Juicers logo

Reply from Juicers

I am sorry that you are dissatisfied. I have read through your email correspondence with our support team and in the first instance, they ask for a short video to highlight the issue. You can send the video as a link through wetransfer.com which is free to use. This is to allow them to troubleshoot and also, to detect any fault with the juicer. This is also, to avoid the customer any inconvenience of having to package a product and return it if there is no fault with the juicer which can be avoided through remote trouble shooting by the support team. Hence, whilst I appreciate that you were not happy to provide a short video, it is to try and assist you. Please do continue you communicating with the support team as they are there to help with post purchase issues and are quite prompt in replying to emails.

Rated 5 out of 5 stars

Classy, caring company

I placed my order with Juicers.co.uk at approximately 14:45 and had the items in my hand at 14:00.
How good is that.
Also, about 15 minutes after placing my order a polite young gentleman telephoned me to explain that after checking the damaged box of an item I had ordered, it was noticed that the item inside had also been damaged, and would I be happy continuing with my order or would I like a refund.
I told him I would still want the other (main) items and would be perfectly happy with a partial refund.
I thought this was a classy touch, as most companies just send an email.
As mentioned above, the main items were immediately packed and prepared for despatch, and my PayPal refund was processed as quick as it can be done (I really dislike having to badger companies for refunds).
All in all, a great business that clearly cares for its customers, and I really couldn't recommend them highly enough.

24 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

We absolutely love our soft serve ice cream maker but after just a couple of uses there was a problem with the lid. I got in touch with Juicers.co.uk and after I explained the problem they arranged for a replacement lid to be sent to us. Excellent customer service! Thank you so very much for resolving our issue so swiftly.

12 February 2025
Unprompted review
Rated 5 out of 5 stars

First time I have bought from this…

First time I have bought from this company, I was kept informed and the item was delivered quickly.
They were a very good price which was a plus
I would definitely recommend this company

18 March 2025
Unprompted review
Rated 5 out of 5 stars

Great prices

Great prices, quick dispatch, arrived next day. Would definitely order again!

14 March 2025
Unprompted review
Rated 1 out of 5 stars

Won’t refund me

Terrible service. I have a faulty product and they are refusing to refund me. Don’t buy from them.

27 February 2025
Unprompted review
Juicers logo

Reply from Juicers

I am very sorry that you are unhappy. I have read through the email correspondence with our support team and can confirm that the Manufacturer have been in contact with you to arrange collection of the faulty item and a full refund to be issued to you. In the interim, as you have submitted a Paypal chargeback, we have also responded to the case advising a full refund to be issued upon return of the item. Hence, I have to advise that you have provided false information that we are refusing to refund you as that is not the case at all.

Rated 5 out of 5 stars

Great price and service!

Great price and service from Juicers.co.uk! I ordered the KitchenAid Pasta roller 3-piece set and it came as expected. Perfect product and perfect delivery. Would highly recommend!

6 February 2025
Unprompted review
Rated 5 out of 5 stars

KitchenAid 5KSMVSA Slicer & Shredder Attachment

Arrived Promply. Shedder is great, its an upgrade from the old kitchen aid shredder as we lost a part which couldnt be replaced. Must better than the older model and on offer so much cheaper than buying from Kitchen aid who were also less than helpful on replacing spare parts. Would highly recommend both shredder and juicers.co.uk

7 February 2025
Unprompted review
Rated 5 out of 5 stars

Fast delivery (Ankarsrum Mixer)

I bought an Ankarsrum mixer on Wednesday at midday. It was delivered on Thursday morning (less than 1 day delivery which I was really impressed with). The delivery provider they used was careful with the package. I also received a bonus Ankarsrum bowl worth £99, no other competitors were offering this. Would definitely buy from them again. :)

5 February 2025
Unprompted review
Rated 5 out of 5 stars

Wilfa Mixer

Perfect product. Perfect Service. Could it be bettered?
I seriously doubt it. Thank you and best of luck to Juicers.👍

28 January 2025
Unprompted review

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