Juicy Jay's Reviews 

23
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Out of the last 6 packs we’ve purchased 3 packs have had papers that unravel or no glue at all!!! You USED to have an excellent product, lately it’s subpar at best.

Rated 1 out of 5 stars

No way I'm buying some dodgy tokens from another website to pay for the order. You guys need to accept card payments directly and maybe then you wouldn't have 1 star reviews across the board. This is... See more

Rated 1 out of 5 stars

Still have not received my items Edit: having received a reply saying i haven't paid, i didn't realise the money hadn't been taken after I'd given my full bank card details till now.

Company replied

Company details

  1. Online Food Ordering Service

Written by the company

The only online store you will ever need to visit when it comes to purchasing your favourite Juicy Jay’s products! Be it rolling papers, blunt wraps, pre-rolled cones, incense sticks or brand new exclusives, this is the place to find absolutely everything Juicy! Unlike many other flavoured rolling papers, only Juicy Jay’s are made with their famous “triple-dipped” flavouring system that not only flavours the paper but sweetens it. The natural flavours of your smoke are enhanced, leaving a mouth-watering tastiness on your lips! Only soy-based ink and natural sugar gum are used to make Juicy Jay’s rolling papers. Juicy Wraps are moist, delicious and available in several amazing flavours. Unlike cheap dry wraps, Juicy Wraps are made with their famous triple-dip® flavour system and sealed extra tight for guaranteed freshness! Juicy Jones pre rolled paper cones are made with pure hemp paper, printed with soy ink and use only natural sugar gum. Each cone has been printed with a pattern pictating the flavour of the paper. Juicy cones are made with their famous triple-dip® flavour system and sealed extra tight for guaranteed freshness. Coupled with a reusable wooden ‘Dank7 Tip’ expect nothing less than a flavoursome and smooth smoke from these delicious cones! Juicy incense sticks are produced in Thailand and are of the highest quality. Thailand with its rich Buddhist history has been making the very best incense for thousands of years and have long perfected the art. Once lit, they produce a wonderful aroma that will have you feeling peacefully relaxed.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

23 reviews

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1.6

All reviews

(23)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

Ordered from them was told I would…

Ordered from them was told I would receive an email with payment details never came so ordered somewhere else

2 November 2023
Juicy Jay's logo

Reply from Juicy Jay's

Hi Damion, I have looked into this for you and can see that a payment link email was sent to you. It may have gone to your junk mail folder, so you didn't see it. I will get the link resent for you now. It should be in your email inbox in the next half an hour. Kind regards, Customer Services

Rated 3 out of 5 stars

Cigarette papers

I always buy 1 1/4 cigarette papers,which have many flavours i like.
Prompt delivery,and curteous staff.

25 August 2023
Juicy Jay's logo

Reply from Juicy Jay's

Hi Stephen, Selection packs are chosen at random, so you may receive a few of one flavour, a few less or more of another. It's like a lucky dip. There is the option to buy which flavours you specifically want if you want particular flavours. When you next order we will try and give you a bigger selection. Kind regards, Customer Services.

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