While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Sunglasses shop

Written by the company

https://www.instagram.com/juliet.eu


Contact info

3.8

Great

TrustScore 4 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered a pair of Glasses plus the…

I ordered a pair of Glasses plus the case and after 3 weeks the package arrived. The Person I was corresponding with “James” up until then always responded very quickly. But after I told him that the Color of the glasses was not the Color from the pictures on the website he completely ignored me (the plastics - they came in this really cheap looking purple instead of black).
So first of all it took 3 weeks for the glasses to arrive, then they arrived in a different Color and last but not least they completely ignore their customers as soon as there’s a problem.
Personally I am really disappointed in the way they treated me as a customer, and also I’m disappointed in their product as well. The glasses are really heavy and the plastics look cheap.

1 September 2023
Unprompted review
Rated 5 out of 5 stars

I can only account for my experience…

I can only account for my experience but I was very happy with my purchase and purchasing experience.

Glasses surpassed my expectations and we had good communication over email, with fast reply.

I received a tracking number and the parcel was sent as a traceable letter to be delivered to the mailbox. It took a while to be delivered but that’s likely due to it being low priority since it’s a cheap shipment option but still have to go customs process. Please bear in mind that the shipment was included in the price so for me it’s totally fair.

I have no reason to rate my experience less than 5 stars. Reach out to them over mail beforehand if you are uncertain.

28 July 2023
Rated 1 out of 5 stars

I never received my glasses

Update: 8/31/23 I still have not received my package and have reached out to them several times still absolutely no response. Completely bad company. I am super disappointed and pissed.

I never received my glasses. I have reached out several times to both here,ship, and the shipping company and have never received a message back.

6 August 2023
Rated 1 out of 5 stars

Juliet Oakley replica - broken

So bought metal Juliet Oakley replica glasses. They broke after wearing 5 times.
Contacted seller via insta, PayPal and Etsy but no response. Only when I put up bad review and escalated with PayPal did they respond. Shocking way to do business. They stated that I could only get refund if I gave a better review. They did refund me in the end and deleted my order in Etsy so my initial review got deleted.

11 July 2023
Unprompted review
Rated 5 out of 5 stars

Great quality, amazing value!

Glasses arrived today and happy to say I'm really impressed. Good quality/build for such a low price. Why buy designer when for the same money I can lots of pairs from Juliet EU. Fantastic! Ordering 2 more now ready for Summer hols.

3 May 2023
Unprompted review
Rated 5 out of 5 stars

Quality Glasses Man!

Honestly the best looking glasses in the market atm. They’re de polarising and help me see in times I am blinded by the sun. My glasses arrived in perfect condition and are super durable. I tried skiing ⛷️ with them on and honestly it’s the best way to keep wind from penetrating your irises. Their website is so intuitive too and their products are very easy to find on google.

1 April 2023
Unprompted review
Show reviews in all languages. (22 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look