I had never heard of Jumingo before, however I needed my daughter to send us some urgent documents from the US to Spain, where we live. I easily arranged and paid for a 1-2 express service. The enve... See more
Company replied
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See what reviewers are saying
All I can say is wow! Talk about excellent service, Amsterdam to Australia in less than 5 working days. I normally use the normal postal service but I came across Jumingo when I was looking for some... See more
Company replied
Hello everyone. What is going on with the company Jumingo? I have been waiting so long for a response from them regarding the whereabouts of my package—I believe it has been two or three months now. T... See more
JUMiNGO did an impeccable job in helping us ship a pallet of boxes with household items for our move from Germany to the United States. Our service representative, Johannes Fischer, was super knowledg... See more
Company replied
Company details
- Shipping and postal service
- Business-to-Business service
- Courier service
- Ecommerce solution provider
- Price comparison site
Written by the company
JUMiNGO ist der führende digitale Carrier für den weltweiten Express- und Paketversand. Auf unserer Vergleichs- und Buchungsplattform haben sowohl Geschäfts- als auch Privatkunden die Möglichkeit, Preise und Services zahlreicher Versanddienstleister, wie z.B. UPS, DHL Express, TNT, FedEx, GLS und DPD, auf einen Blick zu vergleichen und direkt zu buchen. Bei uns als Tech-Scale-up steht nicht nur die Suche nach dem besten Preis-Leistungs-Verhältnis im Vordergrund, sondern auch eine persönliche Kundenbetreuung, um eine reibungslose und sorgenfreie Versandabwicklung sicherzustellen. --> Vergleichen Sie schnell und einfach Versandtarife von mehr als 10 Versanddienstleistern --> Profitieren Sie von Großkundenrabatten ohne Vertragsbindung ab der ersten Sendung und sparen Sie bis zu 80% --> Nutzen Sie unseren kompetenten Kundenservice mit persönlichen Ansprechpartnern. Jetzt direkt ausprobieren, vergleichen und sparen auf www.jumingo.com _________________________________________________________________________________ JUMiNGO is the leading digital carrier for worldwide express and parcel shipments. Business and private customers can easily compare prices and service of various carriers such as UPS, DHL Express, TNT, FedEx, GLS and DPD on our platform and book directly. We are not only offering high quality for low prices, but also a personal customer service to ensure a great shipping experience. --> Quickly and easily compare shipping rates of more than 10 carriers --> Benefit from discounts without contract commitment and save up to 80% --> Use our qualified customer service with direct contact persons Now: compare and save money at www.jumingo.com.
Contact info
Breslauer Platz 4, 50668, Köln, Germany
- support@jumingo.com
- jumingo.com
4.4
Excellent
11k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from JUMiNGO
Hello,
Thank you very much for your 5-star review!
I'm delighted that we were able to convince you of JUMiNGO and that you're satisfied with our service.
Best regards,
Julia Paulus from JUMiNGO
great service i recommend
18 July 2025
Reply from JUMiNGO
Hello,
Thank you very much for your 5-star review!
I’m delighted to hear that we were able to impress you with JUMiNGO.
Best regards,
Julia Paulus from JUMiNGO
Good price options. Great customer service
The choices offered are broad and prices fair.
I had a problem with the DHL service I bought. DHL did not pick up the parcel as scheduled – which, by the way is common for them. JUMiNGO was apologetic, acted quickly and they offered me a small refund even though the problem had nothing to do with them! Incredible.
23 July 2025
Unprompted review
Reply from JUMiNGO
Hello,
Thank you very much for your 5-star rating!
I'm delighted that we were able to convince you with JUMiNGO.
Best regards,
Julia Paulus from JUMiNGO
Really good and fast service from…
Really good and fast service from JuminGO. I love and appreciate their service. Recommended for all
17 July 2025
Unprompted review
Reply from JUMiNGO
Hello,
Thank you very much for your 5-star review!
I'm delighted that we were able to convince you with our service at JUMiNGO.
Best regards,
Julia Paulus
JUMiNGO Team
Reply from JUMiNGO
Hello Mrs. Kahnt,
Thank you very much for your 5-star review!
I'm truly glad that we were able to convince you with our service at JUMiNGO.
Best regards,
Julia Paulus from JUMiNGO
Worked as planned.
17 July 2025
Reply from JUMiNGO
Hello,
Thank you very much for your positive feedback!
I truly appreciate that you took the time to leave a review and that you are satisfied with our service.
Best regards,
Julia Paulus from JUMiNGO
Reply from JUMiNGO
Hello,
Thank you very much for your 5-star rating!
I’m delighted that we were able to impress you with JUMiNGO.
Best regards,
Julia Paulus from JUMiNGO
I ordered a parcel to be picked up on…
I ordered a parcel to be picked up on July 10th from Canada by JUMiNGO via UPS, but they failed to pick it up. I have hesitated whether this company is real or fake.Even, I could not find any phone number for JUMiNGO?!
10 July 2025
Unprompted review
Reply from JUMiNGO
Dear Mr. Ghassemi,
Thank you for your feedback.
We have reviewed your case and found that the order could not be processed because the sender's country code was entered incorrectly. As a result, the pickup by UPS could not be initiated.
Once this issue was identified, we canceled the order and informed you directly via email.
Please rest assured that JUMiNGO is a legitimate and certified shipping platform. While we do not offer phone support, our customer service team is fully available via email and responds promptly to all inquiries.
With my kindest regards,
Julia Paulus
on behalf of JUMiNGO
I was hesitating at the beggining but it was amazing service
I was hesitating at the beggining but as soon as I booked I received the order quickly with the labels. I send them to my friend so he could disptach my 2 luggages.
He printed them and went to UPS to deliver them. My suitcases arrived in 4 days to my door bell, without any issues from France to Germany.
I paid really cheap 53 euros for 1 big and small suitcase. I trully recommend it!
7 July 2025
Reply from JUMiNGO
Dear Mrs. Salazar,
Thank you very much for your great review and positive feedback.
I’m very glad that our service was helpful to you and that you are satisfied with the shipping process through JUMiNGO.
Best regards,
Julia Paulus from JUMiNGO
Reply from JUMiNGO
Dear Mr. Vandenberg,
Thank you very much for your 5-star review!
I’m delighted to hear that we were able to convince you with JUMiNGO.
Best regards,
Julia Paulus from JUMiNGO
Reply from JUMiNGO
Hello,
Thank you very much for your 5-star review!
I’m very pleased that we were able to convince you with JUMiNGO.
Best regards,
Julia Paulus from JUMiNGO
Very useful and one of the best…
Very useful and one of the best service. Fast s d reliable.
3 July 2025
Reply from JUMiNGO
Hello,
Thank you very much for your 5-star review!
I’m very pleased that we were able to convince you with JUMiNGO.
Best regards,
Julia Paulus from JUMiNGO
Reply from JUMiNGO
Hello,
Thank you very much for your positive review!
I’m very pleased that we were able to convince you with JUMiNGO.
Best regards,
Julia Paulus from JUMiNGO
Reply from JUMiNGO
Hello,
Thank you very much for your 5-star rating!
I'm truly pleased that we were able to convince you with our service at JUMiNGO.
Best regards,
Julia Paulus from JUMiNGO
Reply from JUMiNGO
Hello,
Thank you very much for your kind feedback!
I truly appreciate that you took the time to leave us a review and that you are satisfied with our service.
Best regards,
Julia Paulus from JUMiNGO
Reply from JUMiNGO
Hello,
Thank you very much for your kind feedback!
I truly appreciate that you took the time to leave us a review and that you are satisfied with our service.
Best regards,
Julia Paulus from JUMiNGO
Excellent experience all around
Excellent online ordering experience. Same day document pick-up and expedited delivery at a competitive cost.
5 June 2025
Reply from JUMiNGO
Hello,
Thank you very much for your 5-star rating!
I’m truly pleased that we were able to convince you with JUMiNGO.
Best regards,
Julia Paulus from JUMiNGO
Very reliable!
6 June 2025
Reply from JUMiNGO
Hello,
Thank you very much for your 5-star rating!
I’m truly pleased that we were able to convince you with JUMiNGO.
Best regards,
Julia Paulus from JUMiNGO
Reply from JUMiNGO
Hello,
Thank you very much for your 5-star rating!
I’m truly pleased that we were able to convince you with JUMiNGO.
Best regards,
Julia Paulus from JUMiNGO
Reply from JUMiNGO
Hello,
Thank you very much for your kind feedback!
I truly appreciate that you took the time to leave us a review and that you are satisfied with our service.
Best regards,
Julia Paulus from JUMiNGO
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