I still have not received my order and your email address to contact you is not working to ask for refund very bad and poor service
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100% worth ordering from! On pair as usually, cannot fault the customer services this company does their loyal returning customers. I can only get my favourite e-liquid only get it from jumponthe... See more
They ship out of date vape juice without informing the customer. I ordered 5 Double Drip Coil Sauce 50ml each. ONLY 2 were IN DATE “Lemon Sherbet” & “Cherry Cream Soda” the other 3 “Sun Drip”, “Twiste... See more
There was a problem with my order, Jump on the vape returned my email immediately and the problem was dealt with quickly. Delivery of orders are fast. Definitely will be buying more from these guys.
Company details
Written by the company
Low Prices on all E Liquid. One of the leading suppliers in the UK, offering low prices on a wide range of e liquid. FREE UK DELIVERY on orders over £30
Contact info
United Kingdom
- jumponthevape.com
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Best Vape Website!
i had some issues about the flavours of my order and they were very quick to respond and acted quickly and were generous when so many issues had occurred. my favourite place to shop for my vapes!
Excellent customer service and products.
decent
fast delivery, good cost. packaging came slightly damaged but the product was fine
Pleasure to do business with
Great company
Wide range of flavours, quick dispatch and great customer service would recommend.

Reply from Jumponthevape
Lovely service
Excellent service
Excellent service, sent out quick. Great product. Will be using again soon.
After an issue with the order…
After an issue with the order everything was resolved very quickly and have to say am a lot happier with the outcome, products are great.
Ty
I'll be ordering again
The website was easy to navigate and having a section on the flavours and how it tastes was brilliant.
Everything arrived quickly, and properly packaged.
I'll be ordering again!
Royal mail managed to loose my first…
Royal mail managed to loose my first order. Jump on the vape resent my order which I have now received. Thank you.
If you vape Jumponthevape is the place to shop
Fast service, helpful advice, great customer service and great prices ❤️
Great service
2nd order was delivered really quick…
2nd order was delivered really quick and the items I ordered were extremely satisfactory. Will be using Jump on the vape again.
My order came in a timely manner and I…
My order came in a timely manner and I got a free coffee cup that I didn’t expect. I would definitely order again. Thank you
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