High-quality product at a reasonable price. But what really stands out to me is the customer service. We reached out a couple of times for help with installation and buying replacement parts. Response... See more
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Great communication, great product
Great communication on purchase and delivery. An informative video for set up. I bought this as a gift for my granddaughter who lives out of state. Everything went very smoothly. My son didn’t have any trouble setting it up and she loves it!
Jump on board with Jumpzylla!
My experience with Jumpzylla was wonderful! When researching trampolines, I came across Jumpzylla and was impressed by the reviews and mentions of "easy set-up."
Once ordered, it came quickly! The assembly instructions were easy to follow and the online videos were helpful as well. I particularly liked the estimated time for each step notated in the video.
The set-up was easy! It took me about an hour and 15 minutes to complete. My husband helped with the springs which helped knock that step out a little faster.
My girls LOVE the trampoline. We purchased the 10ft and have a 9 and 13 year old. While it is a little smaller footprint, it works well in our yard leaving us plenty of room to play, and the trampoline is still spacious enough to jump!
It was an added bonus that the pink spring cover is reversible to black just in case we ever decide to switch.
Highly recommend a Jumpzylla Trampoline!
There’s no pressure and anyone you…
There’s no pressure and anyone you speak to at customer service is always pleasant and helpful with no judgment
Sincerely
JoAnn Schumacher
after sales support is professional
Product and after sales support is reliable, prompt and professional. Especially i would like to appreciate Mrs. Valeria for her prompt, kind and professional communication.
Great Purchase
Ordered the 16 foot trampoline for my grandchildren and was pleased with the quickness of shipping, the ease of putting together and the quality of the trampoline. We had one minor issue with a part, but I contacted customer service and they took care of it right away! 100 percent recommend!
The thing wasn’t to hard to put…
The thing wasn’t to hard to put together and I can tell why it has such other great reviews
They were very quick to process and…
They were very quick to process and ship the order. Easy to put together and we all love our trampoline!
Quality trampoline and great customer service
The trampoline is good quality and was easy to put together. Husband and I both worked on it. Had a small issue with the foam covers on the poles but customer service took care of it right away and sent us a few new ones. Thank you!
Jumpzylla trampoline was a great purchase
Jumpzylla trampoline was simple to assemble. The instructions were clear and concise. The trampoline is extremely safe for my young child.
The trampoline shipped faster than I…
The trampoline shipped faster than I expected. It was relatively easy to put together. We got the 14ft. It's a great size- the ground being level is very important!!
Quality replacement parts
Bought a new mat for my 5 yr old trampoline that countless teenagers have jumped on. Customer service helped me through the process. Instillation was easy and my kids are back to jumping. The trampoline feels like a new trampoline! Easy and inexpensive.
Birthday Win
We order a trampoline for our twins' birthday. It was shipped and delivered within a few days. The set up took a few hours with 2 people, relatively easy to put together with the included instructions. The trampoline was a big hit at their party and has been used daily since. So far we are very happy with the quality.
The Jumpzylla trampoline was delivered…
The Jumpzylla trampoline was delivered quickly in 2 boxes to make it more manageable to move. The instructions were easy to follow. Assembly took about 3 hours with 2 people installing. My daughter has loved jumping every day!
I’m very happy with this trampoline
I’m very happy with this trampoline! It feels very safe which was important to me. My kids and their friends have a blast on it and I don’t worry about anyone getting hurt or falling. I put it together with one other person in about an hour and a half. Instructions were clear and it was pretty easy to do. The spring pulling tool was a big help! I would definitely buy this brand again and recommend it!
Ordering was incredibly easy
Ordering was incredibly easy, product seems to be good quality. I would only critique two things (not enough to knock off a star, because price is very competitive): The ladder doesn't really want to stay in place - nobody has slipped or anything, but the hooks could have some better grip to make it excellent. Also, the net seems preeeeetty sturdy, but not as much as other trampolines I've seen. Should be fine catching children, but older teenagers seem like they could go through it if things got a little crazy. Shouldn't be a problem with my kids, but a thought I had. Otherwise, setup wasn't too difficult, took a little over an hour. Instructions did not include anything about some small wire/clip thing that came with it - no clue what to do with that...
Seemingly good product with fast shipping
So far (only a couple weeks into using it) everything seems great. Fast delivery too.
Great customer service and durable
The trampoline has held up well over 2 years. A tornado took it flying and landed in the neighbors yard. Only 2 poles were bent out of shape. I was able toorder the needed spare parts. The poles did not arrive with black foam coverings, but when i contacted customer service about my confusion they sent them to me for free!
Nice quality trampoline
Nice quality trampoline! Glad I spent the extra money and got a better quality one. I like the safety of the net. We also love the height from the ground. Even our one year old can climb up the ladder easily.
Great
Great, clean and safe place for our daughter to have fun during the summer in Arizona!
I purchased one in April and…
I purchased one in April and unfortunetly got destroyed by the weather and i didn't have a protection plan on it.But we were saving up for the same one and all my 3 kids enjoy using it!We bought another one with the protection plan this time,made sure to anchor it and we are loving it so far!
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