Jumpzylla Reviews 

543
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 536 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally high quality of the materials, the sturdy construction, and the fast, reliable shipping service that ensures prompt delivery. Consumers note that the assembly process is straightforward and manageable, while children thoroughly enjoy the daily fun, safety, and excellent bounce provided by the product. Some reviewers were not happy with the limited availability of replacement parts, experiencing frustrating communication delays when waiting for customer support to resolve specific issues. A few people also mentioned receiving damaged components initially or observing minor wear and tear issues over extended periods of outdoor use.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the high quality, ease of... See more

Quality

Reviewers highlight positive aspects of quality, noting that the materials feel strong, safe, and durable for... See more

User experience

Customers had positive experiences with user experience, highlighting that assembly and setup were... See more

Delivery service

Clients share satisfaction on delivery service, highlighting that orders arrive remarkably fast and sooner... See more

Reviews shaping this summary

Rated 5 out of 5 stars

High-quality product at a reasonable price. But what really stands out to me is the customer service. We reached out a couple of times for help with installation and buying replacement parts. Response... See more

Rated 5 out of 5 stars

The Jumpzylla trampoline was delivered quickly in 2 boxes to make it more manageable to move. The instructions were easy to follow. Assembly took about 3 hours with 2 people installing. My daughter... See more

Rated 5 out of 5 stars

Great price for the size (16’), and adequately sturdy. Wobbles a bit with a 170lb adult jumping vigorously but not alarmingly so - I think construction should hold up to even adult use. Ground anchor... See more

Rated 5 out of 5 stars

We order a trampoline for our twins' birthday. It was shipped and delivered within a few days. The set up took a few hours with 2 people, relatively easy to put together with the included instructions... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

543 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically takes over 1 month to reply

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4.8

All reviews

(543)

536 reviews in the last 12 months

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Rated 5 out of 5 stars

Sturdy and as expected

Trampoline came quickly and was damaged in shipment so the company sent a replacement right away! Easy set up and has been good for our two boys!

14 March 2026
Unprompted review
Rated 4 out of 5 stars

My kids love Jumpzilla and for the cost…

My kids love Jumpzilla and for the cost it’s been a great addition to our backyard! The only thing I wish was improved was the cover for the springs to go further around as it comes off quite a bit and we frequently have to redo it because the Velcro and ties come undone. Overall though very happy with our purchase!

2 June 2026
Unprompted review
Rated 5 out of 5 stars

16ft Jumpzylla

We ordered the 16ft Jumpzylla trampoline and couldn't be happier with it. My kids love it as it's huge and very sturdy. It's pretty easy to put together with clear instructions. I love that this company makes it easy to order replacement parts. We have it anchored down really well and it has held up in Iowa winds. I will recommend this company to anyone.

7 March 2026
Unprompted review
Rated 5 out of 5 stars

I love this trampoline

I love this trampoline, I researched many other brands and finally chose Jumpzylla. It was everything that I was looking for! It makes me calm knowing that it will be safe for my 6 year old. The quality is great and it was simple to set up (as long as you follow the instructions!). My son has been jumping on it everyday for the last 3 months.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with quality and longevity of the product

Our trampoline is many years old by now but finding Replacement parts for the things that have weathered year round over those years was easy. The replacement parts felt very reasonably priced. Shipping and delivery were quick and everything arrived as expected. We’ve always been happy with our initial purchase of our trampoline and we are still happy knowing we can extend its life with good quality replacement parts.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

I’m moving again!

When I was younger, I was a treadmill junkie! After a few years of an extremely stressful job and no working out, I’ve had a difficult time finding something I stick with. Rebounding is a game changer! I actually look forward to working out again!!

28 May 2026
Rated 5 out of 5 stars

Love the 12' trampoline

We bought the 12' trampoline and love it! It shipped quickly, the price was good, and it was easy to set up (took my husband and I about an hour). Our 2 year old loves it, and the safety features (net, padding, etc.) are well made and give us peace of mind. Would definitely recommend Jumpzylla.

28 May 2026
Rated 5 out of 5 stars

Support US companies

I did a lot of shopping before purchasing our Jumpzilla trampoline. I choose Jumpzilla because it’s made in the USA and has real live customer service. It was so easy to put together, no issues, assembled in about 2 hours. Kids love it! Best purchase yet!

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Best trampoline

I ordered the trampoline on a whim and to my surprise it was delivered the very next day. They have incredibly fast shipping. The trampoline itself is great quality and very easy to put together compared to some of the other trampolines I have put together in the past. This purchase was very much so worth the money spent. My child loves it.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Great for large families

We bought the 16 foot trampoline and it has been great for our family. We wanted one that was big enough for all our kids, future kids, and friends. The quality is great and our kids love it. Easy assembly too!

19 March 2026
Unprompted review
Rated 5 out of 5 stars

So far so good

We’ve had the trampoline for a week but so far the experience has been a good one. The set up was as described by other reviewers. It took three adults about two hours to complete. It seems like it’s got all the required safety features. We got the one that can handle 330 lbs. It’s for a 5 year old girl and a parent, or a friend or two.

12 May 2026
Rated 5 out of 5 stars

Very happy Kiddos

The speed of delivery for the jumpzylla trampoline was so fast which was such a plus with 4 anxious kiddos. Setting up was a smooth process that my husband and son did in a couple hours. The instructions were clear and all pieces there. We got the 15 ft which was wonderful for 4 kids! Its also kid approved with "great bounce" would definitely recommend to anyone looking for a great trampoline

18 April 2026
Unprompted review
Rated 5 out of 5 stars

Quick shipping

Quick shipping, amazing customer service, instructions are straight forward, and the kids love it! My only complaint is I wish I would have gotten the largest one, but that’s on me! If you have more than one kiddo, I’d get the 16Ft one!

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Family loves it!

This trampoline has been great! We’ve only had it for a few weeks, but it has been getting plenty of use. Quality seems really good too. We got a 15’ one, and it fits our family of 5. Setup was fairly straightforward as well. It only took two of us less than 2 hours.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Great price for the size (16’)

Great price for the size (16’), and adequately sturdy. Wobbles a bit with a 170lb adult jumping vigorously but not alarmingly so - I think construction should hold up to even adult use. Ground anchor pins stop lateral movement but not vertical so I got some aftermarket screw in anchors and I’m now pretty confident it’s going to be secure in moderately windy conditions.

20 May 2026
Unprompted review

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