This company is predatory. When trying to cancel my subscription and receive a refund, they ignore my requests. I filed a dispute with my credit card company and they ended my trial and tried to delet... See more
Company replied
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See what reviewers are saying
It is good for searching information from AMZ. However, it is very inconvenience for me to open this app using Chrome incognito mode. I have been tried to reset password, clear all browsing data many... See more
Company replied
Jungle Scout has been an invaluable resource for me as I've been learning the ropes of selling on Amazon. Their explanations are clear and easy to understand, and their team is friendly and helpful. A... See more
Company replied
Responsiveness and effectiveness from staff are really fast. Although, I wish the system would had returned my money into my bank account immediately, I’ll have to wait until it’s processed. - just... See more
Company replied
Company details
- Business development service
- Computer Accessories Shop
- Online marketing agency
- Online marketplace
- SEO Service
- Software company
Written by the company
Jungle Scout is the leading all-in-one platform for selling on Amazon. Our powerful, data-driven technology helps entrepreneurs and brands build successful businesses on Amazon through product research, market intelligence, brand and listing management capabilities, and more. Since 2015, we’ve helped over 500,000 customers; we’re proud to be a team of Amazon experts supporting sellers around the world. With Jungle Scout, you can: *Perform product & keyword research *Find suppliers *Create product listings *Manage inventory & finances *Automate review requests *And more!
Contact info
2021 E 5th St, Suite 190, 78702, Austin, United States
- (202) 991-5408
- support@junglescout.com
- junglescout.com
4.2
Great
4k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 14% of negative reviews
Typically replies within 1 week
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Helpful tool
This is a very helpful tool, and shows very nice graphical representation, Chrome extension is a very nice tool, and important information like BSR, Revenue, and sales is very useful. yet I can not rely on its information broadly. For example, when you apply filters for product hunt, the ASINs provided are many of the time are incorrect (you can not search on Amazon with those ASINs). Furthermore, sometimes, you are also not able to open the Amazon pages when you click on the short key in the search result (seems they are providing old data in the search results). kindly, consider It as my feedback to research and update accordingly. if I am wrong or not able to use it correctly, please guide me. I am open to Learning.
21 April 2024
Reply from Jungle Scout
Hi Waqas!
I just wanted to drop a quick to say a big THANK YOU for leaving us a review!
We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :)
I see that you gave us a 4-star rating and we would love to know how we can improve this to reach 5 stars! When you have the chance, please send your suggestions over to support@junglescout.com (mailto:support@junglescout.com), we’d love to know how we can help!
Thank you once again for taking the time to leave us a review.
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group
Have a great day!
Reply from Jungle Scout
Hi Rahma,
I just wanted to drop a quick reply to say thank you for the review!
The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!
Thanks again and happy Jungle Scouting. :)
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)
Have a great day!
Reply from Jungle Scout
Hi Erik,
I just wanted to drop a quick reply to say thank you for the review!
The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!
Thanks again and happy Jungle Scouting. :)
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)
Have a great day!
Reply from Jungle Scout
Hi Anderson!
I just wanted to drop a quick to say a big THANK YOU for leaving us a review!
We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :)
I see that you gave us a 4-star rating and we would love to know how we can improve this to reach 5 stars! When you have the chance, please send your suggestions over to support@junglescout.com (mailto:support@junglescout.com), we’d love to know how we can help!
Thank you once again for taking the time to leave us a review.
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group
Have a great day!
Realy good tool for product hunting…
Realy good tool for product hunting awesome loved it
26 April 2024
Reply from Jungle Scout
Thank you so much for your kind words, Asad!
I’m so pleased to hear you find our products useful.
We are always striving to be the best in this space, and the best for our customers... So to hear that you’re happy with what we have to offer - Well, you just made our day!
Have you joined our Amazon FBA Competitive Edge Facebook group already? If not, then I recommend joining to learn from other community members!
This is an exclusive group for Jungle Scout customers, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)
Thanks again, Asad! Have a great day!
well
well, it is helping me as I am learning as new amazon seller, last day I tried to improve my listing and it started letting me know what were the key words and how to built list, so far i am satisfied and still long way to go, probably as amazon seller you need to get this tool to work better
20 April 2024
Reply from Jungle Scout
Hi Naveed!
I just wanted to drop a quick to say a big THANK YOU for leaving us a review!
We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :)
I see that you gave us a 4-star rating and we would love to know how we can improve this to reach 5 stars! When you have the chance, please send your suggestions over to support@junglescout.com (mailto:support@junglescout.com), we’d love to know how we can help!
Thank you once again for taking the time to leave us a review.
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group
Have a great day!
Hello!
Hello!
Thank you for the response; it was quick and helpful. To give you an honest answer, ... gladly, it will surely be very useful for you. In brief:
I am just starting to build my Amazon sales platform, and I am currently in the product research phase. My first impressions of Jungle Scout are very good; it can significantly help in extracting information about the market and in planning. That's why I purchased a one-year subscription.
I must mention that Helium 10, as your competitor, provides somewhat more, or at least more interpretable, transparent, and easier-to-handle information for beginners like me. I am not a subscriber there; I only see the free data, and I confirm that I am still learning how to use Jungle Scout. But since most of us continuously gather data and browse constantly, this is what I experience with their free version. I did not prepare with specifics; ...this is the appearance.
Best regards,
Sándor
23 April 2024
Reply from Jungle Scout
Hi Sándor,
I just wanted to drop a quick to say a big THANK YOU for leaving us a review!
We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :) We'll do our best to keep coming with updates that will help you with your product research!
Thanks again, Sándor, and happy Jungle Scouting. :)
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)
Have a great day!
Refund for Subscription Cancellation…
We had to cancel our subscription as we're closing our account, unfortunately forgetting to do so before the renewal period. The support team went above and beyond, reaching out to the billing team on our behalf. We've been fortunate to receive a partial refund as a result. While it's not the full amount, we're deeply appreciative that JungleScout showed understanding and provided some consideration. It's already more than enough for us.
Should we decide to launch a new business in the future and require JungleScout's services again, we'll have no hesitation in returning to them.
23 April 2024
Reply from Jungle Scout
Hi there,
I just wanted to drop a quick reply to say thank you for the review!
The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!
Thanks again and happy Jungle Scouting. :)
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)
Have a great day!
Excellent support team
I want to say a huge thank you to the JS support team, thanks to them I was able to resolve all my questions.
22 April 2024
Reply from Jungle Scout
Hi Jose,
I just wanted to drop a quick to say a big THANK YOU for leaving us a review!
We work hard every day to ensure we are always doing the best for our customers, so hearing this feedback is really appreciated. :)
Thanks again, Jose, and happy Jungle Scouting. :)
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)
Have a great day!
Reply from Jungle Scout
Hi Julien,
I just wanted to drop a quick reply to say thank you for the review!
The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!
Thanks again and happy Jungle Scouting. :)
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)
Have a great day!
Reply from Jungle Scout
Hey there, Ishtiaq!
Thank you so much for taking the time to leave us a review.
It is great to read that our tools have helped improve your Amazon business; we really do appreciate the feedback.
Have a wonderful rest of your day and happy Jungle Scouting. :)
PS: I also would recommend joining our exclusive group for Jungle Scout customers!
Check it out here:
jnglsct.com/FBA-Group
Thanks again, Ishtiaq!
Amazing service and support
Amazing service and support. The tool is absolutely brilliant helped me find my new two products to sell in Amazon organically !
18 April 2024
Reply from Jungle Scout
Hey Zouhair!
Thank you for taking the time to leave us a review.
We really appreciate your feedback and it is great to hear that the tools have helped you with your Amazon business 🙌
Have a wonderful rest of your day!
PS: Why not take a look at our exclusive Amazon FBA Competitive Edge group over on Facebook: jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)
Thanks again, Zouhair!
I paid for subscription twice for this…
I paid for subscription twice for this month but still can't able to search product database, I keep getting this issue everytime I try to search I keep asking me to pay again for subscription and the contact jungle scout, but no answer
17 April 2024
Unprompted review
Reply from Jungle Scout
Hey Harman!
Thank you for taking the time to leave us a review.
I am very sorry you have not had a good experience with the Jungle Scout tools/Customer Service team. We would love the opportunity to change that!
I have already contacted you and refunded you despite no contact or follow-up from you. We are a small team, and we pride ourselves on having compassion. We only need you to reach out to us so we can help you.
When you have the chance, please send us an email to support@junglescout.com (mailto:support@junglescout.com) so that we can chat further.
Thanks again. We look forward to hearing from you.
Reply from Jungle Scout
Hi Yakov,
I just wanted to drop a quick reply to say thank you for the review!
The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!
Thanks again and happy Jungle Scouting. :)
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)
Have a great day!
Cost us thousands of dollars
We enrolled in their reimbursement program to cover thousands of dollars of lost shipments and late deliveries from Amazon.
It's been 2 months, and JungleScout is still "doing an audit" - but now too much time has lapsed, and it has cost us over $2000 in lost reimbursements.
If you are thinking about using their reimbursement tool - look elsewhere.
16 April 2024
Unprompted review
Reply from Jungle Scout
Hi Sonia,
I just wanted to drop a quick reply to say thank you for the review!
The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!
Thanks again and happy Jungle Scouting. :)
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)
Have a great day!
Very kind and professional team with…
Very kind and professional team with timely answers.
16 April 2024
Reply from Jungle Scout
Hi Diana,
I just wanted to drop a quick reply to say thank you for the review!
The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!
Thanks again and happy Jungle Scouting. :)
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)
Have a great day!
Reply from Jungle Scout
Hi Olga,
I just wanted to drop a quick reply to say thank you for the review!
The feedback we get from our customers keeps us dedicated to making sure we are the best in the space!
Thanks again and happy Jungle Scouting. :)
PS: We have an exclusive group for Jungle Scout customers on Facebook, don’t miss out! → jnglsct.com/FBA-Group (http://jnglsct.com/FBA-Group)
Have a great day!
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