This company is predatory. When trying to cancel my subscription and receive a refund, they ignore my requests. I filed a dispute with my credit card company and they ended my trial and tried to delet... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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This company is predatory. When trying to cancel my subscription and receive a refund, they ignore my requests. I filed a dispute with my credit card company and they ended my trial and tried to delet... See more
Company replied
It is good for searching information from AMZ. However, it is very inconvenience for me to open this app using Chrome incognito mode. I have been tried to reset password, clear all browsing data many... See more
Company replied
Jungle Scout has been an invaluable resource for me as I've been learning the ropes of selling on Amazon. Their explanations are clear and easy to understand, and their team is friendly and helpful. A... See more
Company replied
Responsiveness and effectiveness from staff are really fast. Although, I wish the system would had returned my money into my bank account immediately, I’ll have to wait until it’s processed. - just... See more
Company replied
Jungle Scout is the leading all-in-one platform for selling on Amazon. Our powerful, data-driven technology helps entrepreneurs and brands build successful businesses on Amazon through product research, market intelligence, brand and listing management capabilities, and more. Since 2015, we’ve helped over 500,000 customers; we’re proud to be a team of Amazon experts supporting sellers around the world. With Jungle Scout, you can: *Perform product & keyword research *Find suppliers *Create product listings *Manage inventory & finances *Automate review requests *And more!
2021 E 5th St, Suite 190, 78702, Austin, United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 14% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Reply from Jungle Scout
Solid software and nice educational program. I don't feel lonely and without clue on my Amazon selling journey anymore.

Reply from Jungle Scout
The support I received from the Jangle Scout team made a lasting impression on me. It was prompt, thorough, and exceptionally helpful. Thank you for your outstanding assistance.

Reply from Jungle Scout
Honestly first time using these people and so far living these people they got the best feedback agents and the best people especially Levi she was helpful from the start I highly recommend people to use these people in the future.

Reply from Jungle Scout
Jugle scout's reply teaches me how to communicate to Amazon brand registry to change my listing title and bullet points and product description, which I thought I can not change with multi sellers. With further communication with Amazon brand registry, I am able to know the one who is winning contributor for the listing has all change priorities.

Reply from Jungle Scout

Reply from Jungle Scout
Absolutely professional and helpful response from Patryk.

Reply from Jungle Scout
I issue was corrected with one contact with support.

Reply from Jungle Scout
An new in this platform so am still learning on how to trade in the platform I believe with your help and collaboration and go to improve in new business

Reply from Jungle Scout
What more can I say other than very impressive. I realize the relative ease with which this was resolved however, I being a supervisor in the customer service industry, I take special care to acknowledge a job well done. Resolution was achieved so quickly I might have even missed saying "kudos" had it not been for the handful of follow up emails ensuring my satisfaction. If I had one critique, this coming from an industry champion, I would have liked Quincy personally follow the issue with entirety. We corresponded briefly after my issue was resolved and I was able to thank him personally, but the mass of anonymous follow up emails felt incomplete. Idk if he actually was behind any of those final follow up emails as they are sent from a general box with Jungle Scout signatures. If it were me, I'd take a look at possibly reviewing the anonymity sop for some tweaks just at the very end. This is the 3rd survey I was asked to take. Automated bots perhaps. In any case, overall, 5 star review from a hardcore stickler.

Reply from Jungle Scout
Service was fast and incredibly through I was up and running after the first try

Reply from Jungle Scout

Reply from Jungle Scout
They are able to find quick solutions to the problems they face, no matter how unusual. This is because of their competence. At the same time, they provide very fast feedback and you can see the eagerness to help in all of these feedbacks.

Reply from Jungle Scout
Fast friendly response from a nice person in the email!

Reply from Jungle Scout
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