My recent purchase from Juntame.com went off smoothly, no hiccups. I was content with price I paid on Juntame, but, became QUITE a bit more pleased, once I checked the manufacturer's site, and, saw... See more
Company replied
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See what reviewers are saying
Had an issue where none of my order was in stock besides a very small item. I was reached out to immediately and was let known about it, and was asked if I wanted something else and it would be sent w... See more
We ordered the Alger and the Dolphin and they both arrived quickly. Both products exceeded our expectations. Absolutely incredible! We own a LOT of toys but these two immediately shot to the top of ou... See more
Definitely order from somewhere else if you are UK. Try bondara just as good a selection and UK based. Difficult to contact and they use two useless couriers yunexpress who's updates are a day late. A... See more
Company replied
Company details
Written by the company
Juntame is a US-based company that sells adult toys. Shop vibrators, dildos, anal toys, masturbation cup & more at Juntame. Shop with confidence, guaranteed discreet shipping. All products are shipped from U.S. warehouse. Sexual Wellbeing Advices. 1 Year Product Guarantee. Discreet Packaging.
Contact info
United States
- juntame.com
3.2
Average
209 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am pleased to let you know that Julia…
I am pleased to let you know that Julia Keller did respond to the email that was sent about a broken item. It was a simple process of showing a video that I was telling the truth, then within 5 days I have received a replacement. Thanks so much for responding!
8 May 2023
Unprompted review
Reply from Juntame.com
Hi,
Thanks for your positive feedback.
We are trying our best to bring you good service and good products.
And we are looking forward to your next visit!
Kind Regards
Juntame Customer Service Center
The order was not received!
24 April 2023
Reply from Juntame.com
Hi,
I am very sorry for the bad experience. We have explained the reason and apologize to you by email. Juntame is a very service oriented company, please believe in Juntame, our product quality will not let you down. Once again, we apologize and will contact you via email. Your understanding would be highly appreciated.
Sincerely
Juntame Customer Service Center
Found the perfect combo for me
The butterfly rose gspot stimulating vibrator is absolutely amazing if you like variety
24 April 2023
Reply from Juntame.com
Hi,
Thanks for your positive feedback.
We are trying our best to bring you good service and good products.
And we are looking forward to your next visit!
Kind Regards
Juntame Customer Service Center
The products were of excellent quality
25 March 2023
Reply from Juntame.com
Dear Customer，
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with your order.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Kind Regards
Juntame Customers Service Center
Reply from Juntame.com
Dear customer,
Thanks for your positive comment and feedback.
Your encouragement will keep us moving forward and continuing improving our service.
If you have any further suggestions, please contact us, we will take it seriously.
Sincerely
Juntame Customer Service Center
The ring is too small to fit any normal…
The ring is too small to fit any normal sized cock
25 March 2023
Reply from Juntame.com
Hi,
We are sincerely sorry for your case, we will contact you via email to solve this and give you a satisfactory solution as soon as possible. Your understanding and patience would be highly appreciated.
Kind Regards,
Juntame Customer Service Center
Reply from Juntame.com
Hi,
Thank you for taking the time to leave us a review.
We are glad that the quality of our products did not let you down.
If you have any additional feedback or questions in the future, please don’t hesitate to contact us.
Thanks again for your feedback.
Sincerely
Juntame Customer Service Center
I got what I paid for and it came when…
I got what I paid for and it came when promised.
24 March 2023
Reply from Juntame.com
Dear customer,
Thanks for your positive comment and feedback.
Your encouragement will keep us moving forward and continuing improving our service.
If you have any further suggestions, please contact us, we will take it seriously.
Sincerely
Juntame Customer Service Center
everything was in good quality
The shipping was fast, the material and the texture were soft and highly recommended. My shopping experience was very pleasant, and I loved the discounts and gifts even more. I bought two things and I got 6 😍
23 March 2023
Reply from Juntame.com
Hello,
Thank you for your interest in our products.
With your encouragement, we will definitely strive to do better!
If there are any follow-up questions, please contact us in time, we will do our best to help you solve the problem.
I hope everything goes well with you.
Kind Regards
Juntame Customer Service Center
The clit vibrator stopped working after…
The clit vibrator stopped working after one time. They did send me a new and it works good.
24 March 2023
Reply from Juntame.com
Dear customer,
Thanks for your positive comment and feedback.
Your encouragement will keep us moving forward and continuing improving our service.
If you have any further suggestions, please contact us, we will take it seriously.
Sincerely
Juntame Customer Service Center
Reply from Juntame.com
Dear Customer，
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with your order.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Kind Regards
Juntame Customers Service Center
Reply from Juntame.com
Hi,
Thanks for your positive feedback.
We are trying our best to bring you good service and good products.
And we are looking forward to your next visit!
Kind Regards
Juntame Customer Service Center
I don’t like the product it’s very hard…
I don’t like the product it’s very hard and uncomfortable.. I was expecting it to be more soft and easygoing to use but it’s not fun at all and it doesn’t reach my g spot like it says it supposedly do
24 March 2023
Reply from Juntame.com
Hi,
Thank you for sharing your feedback. I am very sorry for the bad experience and we will contact our after-sales team to process your order. We will provide you satisfactory solution. Your understanding would be highly appreciated.
Sincerely
Juntame Customer Service Center
Product quality is very good
24 March 2023
Reply from Juntame.com
Dear customer,
Thanks for your positive comment and feedback.
Your encouragement will keep us moving forward and continuing improving our service.
If you have any further suggestions, please contact us, we will take it seriously.
Sincerely
Juntame Customer Service Center
Great products fast service
24 March 2023
Reply from Juntame.com
Dear Customer，
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with your order.
If you do ever have any questions or any concerns just let us know and we will be happy to help.
Kind Regards
Juntame Customers Service Center
Reply from Juntame.com
Hi,
Thanks for your positive feedback.
We are trying our best to bring you good service and good products.
And we are looking forward to your next visit!
Kind Regards
Juntame Customer Service Center
No directions in box
No directions in box. Battery and cap on remote popped off when pulling tab off was difficult to put back on. Too small and not long enough. On remote you can not see which button to push between the power and different mode function without a good light and reading glasses. Directions would have helped.
22 March 2023
Reply from Juntame.com
Hi，
Thanks for your suggestion. We will take it seriously and improve our products. Your understanding would be highly appreciated.
Kind Regards
Juntame Customer Service Center
Reply from Juntame.com
Hello,
Thank you for your interest in our products.
With your encouragement, we will definitely strive to do better!
If there are any follow-up questions, please contact us in time, we will do our best to help you solve the problem.
I hope everything goes well with you.
Kind Regards
Juntame Customer Service Center
Don’t waste money on the Faye it’s not worth 5 bucks
One of the products I ordered is a real let down it’s reviews read amazing but it’s less that just meh
24 March 2023
Reply from Juntame.com
Hello,
Thanks for your feedback.
Any more light you could shed on what happened would be appreciated and help me to find the right solution moving forward. We will provide you satisfactory solution. Sorry for any inconvenience.
Kind Regards,
Juntame Customer Service Center
I felt the site was very easy to use…
I felt the site was very easy to use and the review greatly assisted me with my first purchase. The price was right and the service and shipping was fast.
23 March 2023
Reply from Juntame.com
Hi,
Thank you for taking the time to leave us a review.
We are glad that the quality of our products did not let you down.
If you have any additional feedback or questions in the future, please don’t hesitate to contact us.
Thanks again for your feedback.
Sincerely
Juntame Customer Service Center
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