jurassicquest.com Reviews 72

TrustScore 4 out of 5

3.8

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Rated 2 out of 5 stars

It was terrible. Most of the animatronics were not working. Most of the dinosaurs were ripped/torn and faded. The rides were sad. Most kids under 5 won't know the difference but parents will definitel... See more

Rated 5 out of 5 stars

My Grandson absolutely loved the entire experience! He wanted more time with the Baby Dinos and wondered why there wasn't any other species of Babies to see. If you could incorporate more life like di... See more

Company replied

Rated 3 out of 5 stars

My experience was both a mixed review. The kids had a wonderful time. They loved the animatronics, arts & crafts and of course the rides. However, the lines for the rides were very confusing. Perhaps... See more

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Rated 5 out of 5 stars

Took my 7, 2 and 1 year old. Absolutely loved it! They got to see huge dinosaurs, ride the rides and meet baby dinosaurs! This is definitely something towards kids that are under 10 (more so if they... See more

Company replied

Company details

  1. Children's Museum
  2. Children's Amusement Centre

Written by the company

We are Jurassic Quest, the largest & most realistic traveling dinosaur experience in North America! Jurassic Quest is the ONLY place where your family can experience: The largest and most realistic Dinosaur Exhibit on tour, featuring true-to-detail (and size!) dinosaurs, including a 60 foot long, sky-scraping Spinosaurus, our 80 foot long Apatosaurus, and our gigantic LIFESIZE T.rex! A one-of-a-kind interactive Raptor Training Experience! Opportunities to meet and greet loveable baby Dinosaurs like Tyson the T.rex, Cammie the Camarasaurus, and Trixie the Triceratops - plus their Dino Trainers found only at Jurassic Quest! Walking Dinosaur rides & Stationery Dinosaur rides, including some of the largest rideable dinosaurs in North America! Dino Bounce Houses, Bungee Pull, games, and all the inflatables you can handle! "Tricera-tots" - a soft play space for our littlest dino lovers! Fossil digs, Jurassic Jeeps, Crafts & Coloring Station, Fossil Experience, and The Quest - an interactive challenge that leads adventurers through 10 clues with the chance to earn a reward! Ready, Set, Quest! Are you ready to take your experience at Jurassic Quest to the next level? Join us on The Quest, an interactive adventure - you’ll meet dinos and prehistoric creatures, capture yourself in a Dino Snap, search for fossils, watch a live Raptor Training Experience and more! Pick up a Quest brochure when you enter Jurassic Quest and follow the ten clues to the “Quest Spot” signs with the matching number. Once you finish all the activities, collect a prize at the end- Quest Complete! Be sure to take photos along the way of your Dino-tastic experience and share on social #readysetquest.


Contact info

3.8

Great

TrustScore 4 out of 5

72 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

It was terrible!

It was terrible. Most of the animatronics were not working. Most of the dinosaurs were ripped/torn and faded. The rides were sad. Most kids under 5 won't know the difference but parents will definitely feel ripped off. All the stations were old and faded or unclean. The store had over priced Temu items. It was just old dirty and torn half working foam dinosaurs. For the price you would think they would fix or repaint some things. The raptor training costume looked like the raptor had a kink in his neck. Just pathetic.

7 March 2026
Unprompted review
Rated 1 out of 5 stars

Massively overcrowded. No organization.

Their website advertises that the event will not be overcrowded, but will be low stress. The tickets you purchase are for a specific window, presumably so they can manage this. We showed up to the event in Vancouver, WA and we're met with a line of cars that was at least a mile long. Just to get into the parking lot of a county fairgrounds, which has a lot of parking. No signs saying the line was for their event, and no one would answer the phone. Left after waiting 45 minutes in line. Does no one know how to organize such things anymore?

28 February 2026
Unprompted review
Rated 5 out of 5 stars

Above and Beyond for Special-Needs Families!

Jurassic Quest absolutely exceeded our expectations! From start to finish, the team went above and beyond to accommodate our family, especially our kids with special needs. We loved that they offered a sensory hour designed specifically for children with special needs. It made the experience so much more accessible and enjoyable for our family. The staff were patient, understanding, and attentive, making sure every child could fully enjoy the experience in a way that worked for them.
The exhibits and interactions were incredible, and the kids had an absolute blast!!! laughing, exploring, and being completely engaged the entire time. It’s rare to find an event that is both fun and thoughtfully inclusive, and Jurassic Quest truly nails it.
A huge thank you to the entire staff and team for your dedication, care, and for making this such a special experience for families like ours.
If you’re looking for a family-friendly adventure that genuinely meets the needs of all kids, this is it. We can’t recommend it highly enough!
— From Hampton, Virginia

31 January 2026
Unprompted review
Rated 2 out of 5 stars

This was complete CHAOS

This was complete CHAOS. The space was way too small to hold all the amount of people that were there. The animals looked worn and unkept. Everything was just mashed together. Could tell which line was which. Very unorganized. The thought was great but the execution was HORRID.

16 November 2025
Unprompted review
Rated 2 out of 5 stars

Smaller then before and not worth the $$$$

I took my 9 yo son to the Dallas show today as a long awaited Christmas present. We had gone around 3-4 years ago, and he LOVED it. Sadly, today’s experience wasn’t even close. It felt like it was all about how much more they could get you to spend today.
First, the entire experience has been cut in half. What was once spread out over two large buildings on the fairgrounds, has been condensed into one building with lots of extra space. They no longer have the large archway with the logo to take picture with at the intro. The building full of displays of dinos with informational placards has been condensed to about 6 small displays with multiple broken animatronic dinosaurs. Several had bent or broken limbs while others looked like they weren’t even put together correctly.
The fossil cleaning area had 3 large boxes with plenty of brushes. I used a large brush to cover everything back up so my son could clean them, but he had a whole box to himself. No crowds here. But also no workers to keep the area clean.
There was a cool excavation craft available, but there was about a 15-20 minute line. The line was shorter when we were about to leave, but it required you to leave it to dry so we bypassed that craft.
The photo op area was limited to a dine with an open mouth to pose in and two eggs. This pretty much concluded what was available for mine and my husband’s basic ticket for $22 each.
Then came the ride and bounce house area we paid extra for. This used to be an entire separate building full of activities. They have 2 kid jeeps to drive in a circle. (Previously they had 5 or 6 going at once to move the line along quicker.) There were 3 Dino’s you would ride that walked about 8-10 feet forward and then backwards to the start. They had 3 stand alone dinosaurs to climb up and ride. I noticed the length of the ride changed when the workers switched. These lines were super long. (This used to be two walls full with at least 10 dinosaurs available. While the rides would get lines, the amount available greatly decreased the line time.) My son only rode one because we stood in line for around 45 minutes for that one. They had a bounce house slide, and two other bounce house stations. IMO this is a huge portion of the rides and these opportunities are everywhere. I don’t pay to go to a big event to have them provide mostly bounce houses. I could do those at a party.
3-4 years ago, I’d have given Jurassic Quest 5 stars, hands down. This year I give them 2, those two came from the fact that every person we came in contact with was super friendly and kind to my kid. The other was from the LEGO display. You could grab a Lego base and add the 4x4 colored flats to create your portion of a huge piece they were doing throughout the day. My son’s favorite part was the Lego area. He loved following the key and counting out the pieces. He added about 8 sections to the final product.
Extras- face painting had a super long line and was $15 extra per kid for about a quarter of their face. Green screen photos had a line and had three options at $20 each for a 4x6 printout. (Not even a paper frame)

Because of the continued high price, but the severe lack of options and displays, I would not spend money to bring my kid again. I’m glad we were able to visit back when it was big and worth the price.

23 March 2025
Unprompted review
Rated 1 out of 5 stars

Overpriced

Overpriced for what the actual event is. Children's tickets were 44 dollars a piece, the "premium add ons" as they call it are 25 dollars for face painting, a 20 dollar photoshopped family photo that doesn't arrive, and a shop that costs anywhere from 25 dollars to 40 dollars for cheap toys.

Add to that, if you leave a negative review on Facebook, they delete it or hide it.

Lines are long and the food was grossly overpriced.

My grandkids wanted to go to the mall to ride the merry-go-round and instead I took them to this. Almost three hundred dollars spent on bounce houses and cheaply made, some broken down dino rides.

Should have gone to the mall. Would have cost six dollars and the kids would have been just as happy.

31 January 2025
Unprompted review
Rated 5 out of 5 stars

Very appropriate for children

Very appropriate for children

Took grand kids 5 and 2, and great presentation of facts while still age appropriate for children. Was a very fun outing, good variety. Thank you.

5 October 2024
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Reply from jurassicquest.com

Hey Randall,

Thanks for the positive review! We love hearing from our customers – especially when our event is able to make a positive memory for them.

We know our show team put a lot of work into that event, so we will be sure to pass your kind words off to them. You can also check out some of our fun Jurassic Quest Projects at https://www.jurassicquest.com/online-fun to keep the dino fun from going extinct! Or learn our catchy Jurassic Quest theme song here: https://www.youtube.com/watch?v=uNyPyy02SCU

Make sure and follow us on Tiktok, Instagram, Facebook and our website at www.jurassicquest.com for the latest Dino Details! Have a great day, and we hope to see you again in the future!

Jurassic Quest

Rated 5 out of 5 stars

We loved it!

13 October 2024
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Reply from jurassicquest.com

Hi Diane,

Thank you for taking the time to review us! We’re always improving our events, so we hope that you will come visit us again in the future and check us out again soon to see what’s new! You can also check out some of our fun Jurassic Quest Projects at https://www.jurassicquest.com/online-fun to keep the dino fun from going extinct! Or learn our catchy Jurassic Quest theme song here: https://www.youtube.com/watch?v=uNyPyy02SCU

Make sure and follow us on Tiktok, Instagram, Facebook and our website at www.jurassicquest.com for the latest Dino Details! Have a great day, and we hope to see you again in the future!

Jurassic Quest

Rated 4 out of 5 stars

Displays and show was great but

Displays and show was great. Problem was long long lines to ride the dinosaurs and bounce house. Price too high for smaller show than expected.

13 October 2024
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Reply from jurassicquest.com

Hi there Judy,

We appreciate the kind words! We are so glad to hear that you and your family enjoyed a dino-mite day with us at Jurassic Quest! We are constantly expanding our event to add new activities to help with the wait time in lines. We sell a limited number of tickets; however, lines do get long during peak hours. You can also check out some of our fun Jurassic Quest Projects at https://www.jurassicquest.com/online-fun to keep the dino fun from going extinct! Or learn our catchy Jurassic Quest theme song here: https://www.youtube.com/watch?v=uNyPyy02SCU

Make sure and follow us on Tiktok, Instagram, Facebook and our website at www.jurassicquest.com for the latest Dino Details! Have a great day, and we hope to see you again in the future!

Jurassic Quest

Rated 4 out of 5 stars

Pricey

The whole experience was good....but the extra activities that were not included in the ultimate ticket price was ridiculous. $25 for face painting was crazy. And the souvenir shop was high way robbery....glad I check it out before taking my twins in there and having to tell them no to everything because of price

6 October 2024
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Reply from jurassicquest.com

Hello!

Thanks so much for taking the time to write this review. We’re thrilled to hear that you and your family had a good experience at Jurassic Quest. Here at Jurassic Quest, our intentions are to provide a quality experience for every family in attendance. We work very hard to bring our event to people all over North America, and we are always working on making improvements to our events so we greatly appreciate your feedback.

However, we are sorry to hear that you were unsatisfied with some of the premium add-on experiences and souvenir selection. Your feedback will be shared with our management team to ensure the necessary improvements are made.

In the meantime, if you have any more comments you’d like to share or questions for us, feel free to reach out to us at customerservice@jurassicquest.com and we would be happy to assist you.

Again, thanks so much for the review!

All the Best,
Jurassic Quest

Rated 5 out of 5 stars
jurassicquest.com logo

Reply from jurassicquest.com

Hi Tami,

We appreciate the kind words! We are so glad to hear that you and your family enjoyed a dino-mite day with us at Jurassic Quest! You can also check out some of our fun Jurassic Quest Projects at https://www.jurassicquest.com/online-fun to keep the dino fun from going extinct! Or learn our catchy Jurassic Quest theme song here: https://www.youtube.com/watch?v=uNyPyy02SCU

Make sure and follow us on Tiktok, Instagram, Facebook and our website at www.jurassicquest.com for the latest Dino Details! Have a great day, and we hope to see you again in the future!

Jurassic Quest

Rated 5 out of 5 stars

We’ll organized

We’ll organized. Great workers. Easy to get in and out. Authentic-looking dinosaurs.

21 September 2024
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Reply from jurassicquest.com

Hi there Mary,

We appreciate the kind words and feedback regarding your recent experience with us in Canton, OH! We are so glad to hear that you and your family enjoyed a dino-mite day with us at Jurassic Quest! You can also check out some of our fun Jurassic Quest Projects at https://www.jurassicquest.com/online-fun to keep the dino fun from going extinct! Or learn our catchy Jurassic Quest theme song here: https://www.youtube.com/watch?v=uNyPyy02SCU

Make sure and follow us on Tiktok, Instagram, Facebook and our website at www.jurassicquest.com for the latest Dino Details! Have a great day, and we hope to see you again in the future!

Jurassic Quest

Rated 5 out of 5 stars

It is very very lifelike

It is very very lifelike, but not in a threatening way, at least 2 my 3 and 4 yr old grandchildren.
The staff was phenomenal.

21 September 2024
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Reply from jurassicquest.com

Hey Kimberly,

Thanks for the positive review! We love hearing from our customers – especially when our event is able to make a positive memory for them. We are glad to hear that your grandchildren had a Pterrific time with us at Jurassic Quest!

We know our show team put a lot of work into that event, so we will be sure to pass your kind words off to them. You can also check out some of our fun Jurassic Quest Projects at https://www.jurassicquest.com/online-fun to keep the dino fun from going extinct! Or learn our catchy Jurassic Quest theme song here: https://www.youtube.com/watch?v=uNyPyy02SCU

Make sure and follow us on Tiktok, Instagram, Facebook and our website at www.jurassicquest.com for the latest Dino Details! Have a great day, and we hope to see you again in the future!

Jurassic Quest

Rated 5 out of 5 stars
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Reply from jurassicquest.com

Hello Magin,

Thank you for your kind remarks! We are so happy that our event was a good experience for you, and hope to see you again soon.

We thrive on this type of feedback, so we will be sure to pass this review off to the team. Our goal is to provide a quality family entertainment event to people all over North America, and we are excited that we were able to make it happen for you and your family. You can also check out some of our fun Jurassic Quest Projects at https://www.jurassicquest.com/online-fun to keep the dino fun from going extinct! Or learn our catchy Jurassic Quest theme song here: https://www.youtube.com/watch?v=uNyPyy02SCU

Make sure and follow us on Tiktok, Instagram, Facebook and our website at www.jurassicquest.com for the latest Dino Details! Have a great day, and we hope to see you again in the future!

Jurassic Quest

Rated 5 out of 5 stars

My two girls loves the bouncy houses…

My two girls loves the bouncy houses and activity’s but I do wish that there was more options at the retail side, and that they would put a scary dinosaurs, not the beginning because my girls were afraid at first to go in

8 September 2024
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Reply from jurassicquest.com

Hi Ashley,

Thank you for taking the time to review us! We’re always improving our events and we appreciate you taking the time to leave us feedback regarding our merchandise options and exhibit layout. We hope that you will come visit us again in the future and check us out again soon to see what’s new! You can also check out some of our fun Jurassic Quest Projects at https://www.jurassicquest.com/online-fun to keep the dino fun from going extinct! Or learn our catchy Jurassic Quest theme song here: https://www.youtube.com/watch?v=uNyPyy02SCU

Make sure and follow us on Tiktok, Instagram, Facebook and our website at www.jurassicquest.com for the latest Dino Details! Have a great day, and we hope to see you again in the future!

Jurassic Quest

Rated 1 out of 5 stars

Oversold the tickets! Crowded beyond belief

We saved and saved so that our family of four could go to this event. We were very saddened that y’all oversold the event and it was hours of waiting. The lines were extremely long something like you would experience during the summer months at Walt Disney. We were so disappointed.

13 July 2024
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Reply from jurassicquest.com

Hello Medea,

We apologize that your experience with us was not positive. We are constantly expanding our event to add new activities to help with the lines. We sell a limited number of tickets; however, lines do get long during peak hours. We love what we do and we work very hard to bring our event to people all over North America. We are always working on making our event better so we greatly appreciate you taking the time to give us your feedback. We are very sorry again that you did not have a good experience at our event. We hope you will give us another chance in the future. Please reach out to our Customer Service Department at customerservice@jurassicquest.com if there are any further questions or concerns we may assist you with.

All the Best,
Jurassic Quest

Rated 5 out of 5 stars

My grand child loved it once again

My grand child loved it once again! Third time attending!!!
Only complaint is the long lines to sit or ride dinosaurs. Lines have always been so long she has never been able to do either.
Also, wish you had a special show time or day for Autistic children!

31 August 2024
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Reply from jurassicquest.com

Hi, Joy!

Thank you for taking the time to leave us a positive review! We are so glad to hear that you and your grandchild had a Rex-cellent time with us at Jurassic Quest! Next time we are in your area, please reach out to our Customer Service Department at customerservice@jurassicquest.com regarding our limited availability "Lights Up Sounds Down" time slot for children with special needs.

We thrive on this type of feedback, so we will be sure to pass this review off to the team. Our goal is to provide a quality family entertainment event to people all over North America, and we are excited that we were able to make it happen for you and your family. You can also check out some of our fun Jurassic Quest Projects at https://www.jurassicquest.com/online-fun to keep the dino fun from going extinct! Or learn our catchy Jurassic Quest theme song here: https://www.youtube.com/watch?v=uNyPyy02SCU

Make sure and follow us on Tiktok, Instagram, Facebook and our website at www.jurassicquest.com for the latest Dino Details! Have a great day, and we hope to see you again in the future!

Jurassic Quest

Rated 5 out of 5 stars

This event is very nice

The event is very nice, I suggest you increase the staff, equipment and entertainment areas because you have thousands of fans who have to wait in long lines to enjoy you. Good luck.

25 August 2024
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Reply from jurassicquest.com

Hi Manuel,

Thank you for taking the time to review us! We appreciate your feedback regarding ways we can improve wait times and experience. We’re always improving our events, so we hope that you will come visit us again in the future and check us out again soon to see what’s new! You can also check out some of our fun Jurassic Quest Projects at https://www.jurassicquest.com/online-fun to keep the dino fun from going extinct! Or learn our catchy Jurassic Quest theme song here: https://www.youtube.com/watch?v=uNyPyy02SCU

Make sure and follow us on Tiktok, Instagram, Facebook and our website at www.jurassicquest.com for the latest Dino Details! Have a great day, and we hope to see you again in the future!

Jurassic Quest

Rated 5 out of 5 stars

My great grandson loved it.

It was great

18 August 2024
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Reply from jurassicquest.com

Hi there John,

We appreciate the kind words! We are so glad to hear that you and your family enjoyed a dino-mite day with us at Jurassic Quest! You can also check out some of our fun Jurassic Quest Projects at https://www.jurassicquest.com/online-fun to keep the dino fun from going extinct! Or learn our catchy Jurassic Quest theme song here: https://www.youtube.com/watch?v=uNyPyy02SCU

Make sure and follow us on Tiktok, Instagram, Facebook and our website at www.jurassicquest.com for the latest Dino Details! Have a great day, and we hope to see you again in the future!

Jurassic Quest

Rated 5 out of 5 stars

The exhibits

The exhibition and knowledgeable staff made it an exciting experience

17 August 2024
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Reply from jurassicquest.com

Hi there Barbara,

We appreciate the kind words! We are so glad to hear that you and your family enjoyed a dino-mite day with us at Jurassic Quest! You can also check out some of our fun Jurassic Quest Projects at https://www.jurassicquest.com/online-fun to keep the dino fun from going extinct! Or learn our catchy Jurassic Quest theme song here: https://www.youtube.com/watch?v=uNyPyy02SCU

Make sure and follow us on Tiktok, Instagram, Facebook and our website at www.jurassicquest.com for the latest Dino Details! Have a great day, and we hope to see you again in the future!

Jurassic Quest

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