Justairticket Reviews 

6,709
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 373 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for being kind, knowledgeable, and professional, often going above and beyond to assist with bookings. Many people highlight exceptional customer service, noting the personalized approach and efficiency in handling inquiries and complex travel plans. However, some customers also noted discrepancies between online advertised prices and the final cost, with unexpected increases or additional fees. A few other people mentioned experiencing pressure tactics to accept higher prices, issues with booked seats becoming unavailable, or difficulties with customer service responsiveness.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising agents for being professional,... See more

Price

Customers had ambiguous experiences with price, with many reviewers expressing frustration over unexpected... See more

Booking process

Consumers find the booking process to be ambiguous, with many reporting issues such as being told flights... See more

Service

Clients share positive opinions on service, with many reviewers praising specific agents for their... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Rihanna Long work on trying to get the best deal for me.I was not happy with the web site price show a much cheaper amount ,then when you call the is much higher.

Rated 5 out of 5 stars

Jordan was kind, capable, knowledgeable, and very clear. He booked me on the best flights for my purposes, and made sure the tickets came through. This company checks all the airlines, including Alask... See more

Rated 5 out of 5 stars

Charlie is Super Proffesional and made me calm during one the hardest times in my life, with my daughter is in hospice. Regards and Thank You very much Charlie for your calm Professional Service!

Rated 5 out of 5 stars

The supervisor Chalie Smith understood my explanation on an unexpected error in the passenger's middle name and promptly allowed the booking not processed. So now I can rebook it with correct names. T... See more


Company details

  1. Travel agent

Written by the company

Welcome to JustAirTicket.com! We're an online travel agency focused on both domestic & international travel and are recognized by our values, commitment, and dedication to customer service. Our worldwide partnership with the most trusted global travel providers allows us to bring our customers unmatched benefits. We have made planning a trip of a lifetime easier than ever before. We offer a host of travel services and products devised to make business and leisure travel more rewarding. With us, you are never far from helpful planning & booking assistance before or during your trip.


Contact info

4.2

Great

TrustScore 4 out of 5

7k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.2

All reviews

(6,709)

365 reviews in the last 12 months

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Rated 1 out of 5 stars

This is a SCAM “company” they will call…

This is a SCAM “company” they will call you few minutes after you purchase your ticket saying that you need to pay extra to get seats together which a lie. You don’t need to pay anything extra they’re just extorting you for money and you call next day the will hang up on you.

28 April 2026
Unprompted review
Rated 1 out of 5 stars

in my 35 years of buying tickets this…

in my 35 years of buying tickets this was the worst. They are scammers that post a price on momondo that they cannot honor. Then they make you call them as they dont themselves has access to an international line. It sounds like some kind of backyard call center in india. They then put pressure to accept a price increase by claiming that the ticket is already partially booked and that they will only be able to "refund" the ticket price and not the taxes. Nothing was actually deducted at that stage so clearly a lie to make you stay. The guy actually hung up on me twice when I started questioning this approach and had to call back to make sure they didnt abuse my credit card. absolutely horrible. Stay away at all cost. They should be banned from Momondo and any other platform. Having handed these guys a credit card number literally gives me the shakes.

1 May 2026
Unprompted review
Rated 1 out of 5 stars

Do NOT use this site

Do NOT use this site! I searched lowest fare and found justairticket (I realize I should have done more research) I tried to book but the window said “processing ticket” and circled the drain for 10 mins while I wondered about my wifi connection. I finally closed out and called the place when the guy tells me the price is no longer available and now it’s twice as much. I told him no thanks and hung up only to get a call back 20 mins later telling me I did buy the ticket and now there is a $30 cancellation fee! I refused to pay anything and blocked their number as they kept trying to call back what a nightmare.

30 April 2026
Unprompted review
Rated 1 out of 5 stars

Avoid justairticket as much as possible

If it's possible, I would rate these guys as "minus 5".
Avoid this aggregator as much as possible, because they are real scammers.
You will see one price at the website, but after you submit a request for the reservation, you will be charged much more.
Book directly with the airline, or with the trusted aggregators such as Expedia, CheapTickets, Booking, etc.

29 April 2026
Unprompted review
Rated 1 out of 5 stars

Do I have to vote 1 star

Do I have to vote 1 star? Horrible. Scam. DO NOT USE! Bought a ticket online. 5 minutes later I get a call saying that I been double booked and that the flight wasn’t available, but not to worry, he could get me on the same flight for double the price I paid. “Was the flight double booked, or are you just trying to charge me more?” He said the promotion price wasn’t available any more. “So you’re confirming I’m not double booked. You just want to charge more because of some promotion that ended after I bought the ticket?” This went back on forth for 15 minutes or more. I would hang up and they wouldn’t stop calling back, even when I told them not to. I paid $266 for the ticket. They said it was now $499, then it dropped to $450, then $390, then $350. I said “we aren’t bartering here! This isn’t a marketplace!” Unbelievable! Search this company online.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Paul was a great help

Paul was a great help. He prevented me from taking my business elsewhere by finding a ticket in my price range and was incredibly patient throughout the process.

29 April 2026
Rated 1 out of 5 stars

Predatory Experience - Please Beware!


I want to add my two cents here since I just had an insanely predatory experience with them and highly discourage other folks from using this company. I tried to buy a flight from this company last night twice. The transaction didn’t go through either time (it just kept indefinitely buffering). But then they call me and email me and call me again, claiming they had charged my credit card (not true) and just needed to verify some details with me.

So I call them back and the customer service agent puts me on hold to “verify” my information for 5 minutes and comes back claiming the original flight I tried to book for $593 doesn’t exist anymore. She is likely lying. It still exists online. I can see it in front of me. She claims there’s a different flight available in economyc class instead for $659. I say absolutely not. If you cannot offer me the original flight I attempted to book at the quoted price, I do not want to do business with this company. She then claims that they will have to charge me a cancellation fee for this flight. This seems to be highly illegal to me - you quote me a price, you don’t render that good, can’t honor it (even though it still is available on your website), offer me a different option that I have the legal right to decline, and NOW WANT TO PENALIZE ME FOR YOUR TOMFOOLERY?

This felt highly predatory so I told her that I wanted to talk to her manager immediately and would instantly dispute any transaction on my credit card. She said she would cancel the flight and hangs up, sending me a followup email saying they will not charge my credit card. I worry that this may be the playbook they deploy to scam more passive customers - either by trying to squeeze them to upgrade or by penalizing them when they decline. Please be wary, folks!

28 April 2026
Unprompted review
Rated 5 out of 5 stars

The supervisor Chalie Smith understood…

The supervisor Chalie Smith understood my explanation on an unexpected error in the passenger's middle name and promptly allowed the booking not processed. So now I can rebook it with correct names. Thank you for your kind help!

28 April 2026
Rated 1 out of 5 stars

Very disappointing

Very disappointing. The booking details were inconsistent, and customer service was rude when I tried to fix the issue. Instead of helping, they blamed me and refused to resolve it. I would strongly recommend avoiding this site.

27 April 2026
Unprompted review
Rated 1 out of 5 stars

The guy named Paul charged me an extra…

The guy named Paul charged me an extra $51 said it was charged from “taxes and fees” since when I looked up how much the ticket cost it was $295.81 but he charged me up to $419.40 however when I checked my ticket it was only $72.69 for the taxes and fees and in total it was $368.40 so got charged extra for extra “taxes and fees” not worth it and unnecessary charge wish I got that $51 back I also have proof and receipts of everything that happened

22 April 2026

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