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Rated 5 out of 5 stars

Duurt even voordat je je uitbetaling krijgt (50uur) maar wel betrouwbaar en staat meteen op je rekening. Je kan deze site vertrouwen. Takes some time before they accept your withdrawal (50hours) b... See more

Company replied

Rated 5 out of 5 stars

Fantastic casino, really good fame selection is great, almost all my favorites. Payments are fast for both deposits and withdrawals. Bonuses are pretty decent and you get a few of them! Lastly support... See more

Company replied

Rated 1 out of 5 stars

says no KYC for crypto players on homepage, then request KYC for $300 withdrawal from $50 deposit in cryptocurrency... obviously dont like to pay winnings. STAY AWAY "NO KYC for CRYPTO PLAYERS" is tot... See more

Company replied

Rated 5 out of 5 stars

Amazing site and gives back to loyal customers. They have amazing games as well give them a shot and win big! Also I want to give a shout out to theyre outstanding customer service specifically to Kho... See more

Company replied

Company details

  1. Online Casino or Bookmaker

Written by the company

We are a licensed Blockchain casino launched in 2021 by Casbit Group N.V. Our crypto-friendly casino has joined the cryptocurrency gaming trend by giving players numerous cryptos as payment options. The dark theme of Justbit.io is up-to-date and laconic, It is not overloaded with unnecessary buttons and sections that can confuse the player. The site is multi-lingual: different languages are available here. JustBit Сasino is fully lісensed and regulated by Сuraсao and іs available in сountrіes across the globe.


Contact info

3.7

Average

TrustScore 3.5 out of 5

632 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good

Good 2024!!!

4 April 2024
Unprompted review
Justbit logo

Reply from Justbit

Dear Bernadett,

Thank you for your enthusiastic feedback! We're thrilled to hear that you had a fantastic experience with us in 2024.

We're dedicated to providing our players with the best possible gaming experience, and it's wonderful to know that we've succeeded in making your time with us enjoyable.

As we continue into the this year, we're committed to bringing you even more excitement, thrills, and opportunities to win big. We have some exciting plans and surprises in store, and we can't wait to share them with you.

Your support and patronage mean the world to us, and we're grateful to have you as part of our gaming community. Here's to an incredible 2024 filled with luck, joy, and endless fun at our casino!

Warm regards,
JustBit Casino Team.

Rated 5 out of 5 stars

The help service is great

The help service is great , Terry was of good help to my about the issue at hand.
The casino has verry easy en nice to play on.
No negative word about this site.

1 April 2024
Unprompted review
Justbit logo

Reply from Justbit

Dear Jan Koffeman,

Thank you immensely for your kind words and enthusiastic endorsement of our casino platform. We're thrilled to hear that you had a positive experience, particularly with our help service and Terry's assistance. We strive to provide top-notch customer support to ensure that every player feels valued and supported.

Moreover, your appreciation for the user-friendly interface and seamless gameplay experience warms our hearts. We've put a lot of effort into crafting an environment that is both enjoyable and accessible for all our players, so it's incredibly gratifying to know that you found it easy and pleasant to navigate.

Your complete satisfaction is our ultimate goal, and we're delighted that we've been able to meet your expectations. Rest assured, we are continuously working to maintain and improve our services to ensure that your time with us remains exceptional.

Thank you for taking the time to share your positive feedback. We look forward to welcoming you back for more enjoyable moments at our casino.

Warm regards,
JustBit Casino Team.

Rated 4 out of 5 stars

Good game 👍👍

31 March 2024
Unprompted review
Justbit logo

Reply from Justbit

Dear Jan Gerrit edward Ten brinke,

Thank you for taking the time to share your thoughts and experiences with our casino. Your feedback is invaluable to us as we continuously strive to improve and provide the best possible gaming experience to our players.

We're thrilled to hear that you've enjoyed our platform so far and that you find it to be a good. However, we understand that every player's journey is unique, and we want to ensure that your experience with us is nothing short of exceptional.

Should you encounter any concerns or have any suggestions for how we can further enhance your experience, please don't hesitate to reach out to us directly.

Your satisfaction and enjoyment are our top priorities, and we're committed to making your time with us as enjoyable and rewarding as possible. We value your opinion and look forward to hearing from you as we work to make your experience even better.

Once again, thank you for choosing our casino. We're honored to have you as part of our gaming community, and we're excited to continue this journey together towards excellence.

Warm regards,
JustBit Casino Team.

Rated 1 out of 5 stars

Terrible withdrawals

I have tried withdrawing the same amount of money twice and have still received nothing! The first time I recalled it after 48 hours and tried again and now it has been nearly 4 days and i havnt heard or seen anything to suggest its being processed. Unsure if I’ll ever get my money.

30 March 2024
Unprompted review
Justbit logo

Reply from Justbit

Dear Box,

Thank you for reaching out and sharing your experience regarding the withdrawal process at our casino. We sincerely apologize for the inconvenience you've encountered, and we understand your frustration.

We have checked the details of the information you provided and found that there were problems with your withdrawals due to errors in the payment methods you selected. Rest assured that we take such matters seriously, and we're committed to resolving them promptly.

We encourage you to reach out to our customer support team if you have any unresolved issues or if you require assistance with your withdrawals. Our dedicated team is here to help address any concerns you may have and ensure that your withdrawal requests are processed smoothly and efficiently.

Your satisfaction is our priority, and we're committed to making things right for you. We appreciate your patience and understanding as we work to resolve this matter and regain your trust.

Thank you for bringing this to our attention. We look forward to assisting you and ensuring that your experience with us is nothing short of excellent.

Warm regards,
JustBit Casino Team.

Rated 5 out of 5 stars

Great!!!!!

Great!!!!! Jason

28 March 2024
Unprompted review
Justbit logo

Reply from Justbit

Dear Mehmed Mehmedov,

Your recent feedback brightened our day! We couldn't help but smile upon reading your shoutout to Jason and the support you received.

Knowing that Jason made a positive impact on your experience brings us immense joy. We believe that exceptional support is essential to creating a welcoming and enjoyable environment for our players, and Jason's contributions exemplify this belief.

Your feedback inspires us to continue providing the highest level of service, and it reinforces the importance of recognizing the individuals who go above and beyond to make a difference.

Thank you for your kind words! We're grateful for the opportunity to enhance your gaming journey and look forward to serving you in the future.

Warm regards,
JustBit Casino Team.

Rated 5 out of 5 stars

Fast withdrawals for crypto

26 March 2024
Unprompted review
Justbit logo

Reply from Justbit

Dear Yevgeniy Gor,

Thank you for taking the time to share your experience with us. We're thrilled to hear that you found our withdrawal process for cryptocurrency to be fast and efficient.

We strive to provide our players with seamless and convenient transactions, ensuring that they can enjoy their winnings without unnecessary delays. We understand the importance of swift withdrawals, especially in the realm of cryptocurrency, where speed is often a top priority for our players.

Our team works tirelessly to optimize our withdrawal processes, leveraging the latest advancements in technology to streamline transactions and provide our players with the best possible experience. Your positive feedback serves as validation that our efforts are paying off, and we are grateful for your recognition.

As you continue to enjoy our casino offerings, please don't hesitate to reach out if you have any questions or suggestions for improvement. We value your input and are committed to continually enhancing our platform to meet the needs of our players.

Thank you once again for choosing us. We look forward to serving you for many more thrilling gaming experiences in the future.

Warm regards,
JustBit Casino Team.

Rated 2 out of 5 stars

Growing Pains

So far the games are glitchy. Cuts in and out and freezes randomly. My bonus I paid for (100 st.patricks day spins) never came through and when I spoke with support the said another department would get a hold of me via Email. Leaving my situation unresolved, me without what I paid for and a bad taste in my mouth.
I understand it's a new site, early stages of adolescence however, I am loyal and old-school. Will give you Chan e to redeem yourselves for the bonus I never got and will allow a brief time of growing pains before I make a move if I choose to do so.

Sincerely,
Dan H

15 March 2024
Unprompted review
Justbit logo

Reply from Justbit

Dear Kim Lee,

Thank you for sharing your recent experience with us. We genuinely apologize for the inconvenience you encountered while using our casino platform. Your feedback is essential to us, and we are committed to addressing your concerns promptly.

We kindly ask you to provide us with your account details, including your username or email address associated with your account. Alternatively, if you prefer, you may reach out to our customer support team again for further assistance. Rest assured that we are dedicated to rectifying this situation and ensuring your satisfaction.

We appreciate your patience and understanding as we work to improve our services and provide you with a seamless gaming experience. Please feel free to contact us with any additional concerns or questions you may have.

Thank you for your loyalty and for giving us the opportunity to address this issue.

Warm regards,
JustBit Casino Team.

Rated 2 out of 5 stars

Withdraw

The website, customer support and all other stuff is great, ONLY IM waiting likes 4days for withdraw which i Made to skrill but nothing ... They told me 1-3 days must wait but still didnt get my money. Looks likes a scam website.

10 March 2024
Unprompted review
Justbit logo

Reply from Justbit

Dear Sports Bets,

Thank you for bringing this matter to our attention. We genuinely apologize for any inconvenience caused by the delay in processing your withdrawal.

We would like to take this moment to express our sincere appreciation for your kind words regarding our customer service. We pride ourselves on providing first class support to our valued players and we are extremely pleased to hear that you find our support service helpful and efficient.

Ensuring seamless transactions for our players is of utmost importance to us, and we understand the frustration that can arise from unexpected delays.

Please be aware that withdrawal processing times can vary depending on the chosen method, and while we strive to process requests as swiftly as possible, unforeseen circumstances may occasionally cause delays. However, we assure you that your funds are safe and will be released to you in accordance with our withdrawal procedures.

Once again, we apologize for any inconvenience this delay may have caused and appreciate your patience and understanding as we work to resolve this matter promptly.

Should you have any further questions or concerns, please do not hesitate to contact us. We are here to assist you every step of the way.

Warm regards,
JustBit Casino Team.

Rated 5 out of 5 stars

Friendly support 👍👍🍀

Friendly support by Mark 👍👍🍀

13 March 2024
Unprompted review
Justbit logo

Reply from Justbit

Dear Mandy,

We couldn't help but beam with pride upon reading your recent feedback praising the fantastic support provided by Mark.

Your words mean the world to us! Mark's dedication to delivering top-notch assistance and his friendly demeanor truly set him apart. Knowing that his efforts have left such a positive impact on your experience brings us immense joy and reinforces our commitment to excellence.

We firmly believe that outstanding customer service is the cornerstone of our success. Mark embodies this belief wholeheartedly, and your recognition of his exceptional service serves as a source of inspiration for our entire team.

Once again, thank you for taking the time to share your positive experience. Your feedback fuels our passion to continuously enhance your gaming experience and ensure that every interaction with us exceeds your expectations.

Wishing you all countless wins, thrilling moments, and endless fun at us!

Warm regards,
JustBit Casino Team.

Rated 5 out of 5 stars

Good website:)

11 March 2024
Unprompted review
Justbit logo

Reply from Justbit

Dear Marek Site,

We are absolutely thrilled to receive your positive feedback about our casino website! Your words truly mean a lot to us.

Creating a user-friendly and enjoyable experience for our players is one of our top priorities, and it's wonderful to hear that you find our website good. We've put a lot of effort into designing and maintaining it, so your appreciation is truly rewarding.

If there's anything specific you enjoy about our casino or if you have any suggestions for improvement, please feel free to let us know. We're always eager to hear from our players and make adjustments based on their feedback.

Once again, thank you for choosing us. We appreciate your support and look forward to providing you with more great experiences in the future!

Warm regards,
JustBit Casino Team.

Rated 1 out of 5 stars

Attention, scammers!

This casino positions itself as a cryptocurrency casino without verifying the player’s identity, as indicated by the banner on the main page. However, a casino can easily manipulate this rule by requesting KYC upon withdrawal!

While searching for USDT casinos, I came across these scammers. I registered quickly, similar to other cryptocurrency casinos, I didn’t even have to fill out a player profile. I topped up my account with a small amount (150 USDT) and started the game. After some time, I ordered a payment of 250 USDT, which was made in a few hours.

In general, I liked the casino, there are many providers, there is a bookmaker section, rakeback, cashback, they even assigned a personal manager. I began to replenish my account with larger amounts, although not quickly, but they were withdrawn without questions. In total I lost about $7,000, but I managed to win back, ordered a payment and received a “chain letter”.

I wrote to the manager, who pointed to the summary of rules, where KYC may be required for any withdrawal of funds! When asked what about the “NO KYC for crypto players” banner, the enterprising manager replied that “There may be some exceptions to this statement.”!!!

I would like to warn other players against playing in such “anonymous crypto casinos”. KYC can be checked for any payment, and bright banners on the main page telling the opposite are nothing more than a marketing ploy. Don't be fooled by this and don't repeat my mistakes!

9 March 2024
Unprompted review
Justbit logo

Reply from Justbit

Dear Anton K.,

Thank you for taking the time to share your experience. We sincerely appreciate your feedback and want to address your concerns.

Firstly, we apologize for any confusion regarding our identity verification process. We position ourselves as a privacy-focused casino, our administration also reserves the right at its sole discretion to require Know Your Customer (KYC) documentation, especially during withdrawals.

In light of your concerns, we highly recommend reaching out to your designated VIP manager. They are dedicated to providing personalized assistance to our valued players and can offer further clarification on any issues you may have encountered.

Our VIP managers are well-equipped to handle a variety of inquiries and are committed to ensuring your satisfaction with our services. Please don't hesitate to contact them directly, and they will be more than happy to assist you in resolving any misunderstandings and addressing any questions or concerns you may have.

Once again, we appreciate your feedback and your continued support of our casino. We look forward to the opportunity to assist you further and to continue providing you with an exceptional gaming experience.

Warm regards,
JustBit Casino Team.

Rated 5 out of 5 stars

Justbit is a good casino

Jason help me good

9 March 2024
Unprompted review
Justbit logo

Reply from Justbit

Dear Marcel,

Thank you for taking the time to share your experience with us. Your feedback is invaluable and helps us strive for excellence in providing the best casino experience.

We pride ourselves on providing exceptional customer service and are excited to be able to make a positive impact on your experience.

Your satisfaction is our top priority, and we are constantly working to improve our services to ensure that every interaction with us is seamless and enjoyable.

If you ever have any further questions or need assistance, please don't hesitate to reach out. We look forward to helping you in the future.

Wishing you continued luck and excitement in your gaming adventures!

Warm regards,
JustBit Casino Team.

Rated 5 out of 5 stars

Support reps are top notch

Support reps are top notch. Jason really took care of me. The platform is top tier for crypto casinos!

4 March 2024
Unprompted review
Justbit logo

Reply from Justbit

Dear Bobby Ashmore,

Your feedback has truly made our day brighter, and we're immensely grateful to learn about your positive encounter with our support team, particularly Jason.

Ensuring each player feels valued and supported throughout their journey with us is our primary goal. Hearing that Jason delivered exceptional assistance and catered to your needs fills us with immense pride. We'll be sure to convey your kind words to him and the rest of our support team, who work tirelessly to provide outstanding service to all our players.

Regarding our platform, we're thrilled that you consider it top-tier among crypto casinos. We've invested considerable effort into creating an immersive and secure environment where players like yourselves can enjoy a seamless gaming experience.

Your satisfaction and enjoyment are our driving forces for continuous improvement and innovation. We're committed to providing you with nothing but the best, whether it's through our diverse selection of games, user-friendly interface, or prompt and reliable customer support.

Once again, thank you for taking the time to share your feedback with us. We truly appreciate your support and eagerly anticipate welcoming you and your fellow players back for more thrilling adventures at our crypto casino.

Wishing you all the luck and excitement in your future endeavors!

Warm regards,
JustBit Casino Team.

Rated 5 out of 5 stars

Very nice casino loads of games and…

Very nice casino loads of games and awesome support very quik an efficient

2 March 2024
Unprompted review
Justbit logo

Reply from Justbit

Dear RJ,

Thank you immensely for your glowing feedback! We're delighted to hear that your experience with our casino has been nothing short of exceptional.

Our team works tirelessly to curate a diverse selection of games, ensuring that every player finds something to suit their taste. From classic favorites to cutting-edge innovations, we strive to offer an unparalleled gaming experience.

It brings us great joy to know that you found our support team to be quick and efficient. We understand the importance of prompt assistance, and we're committed to providing top-notch service to all our players, whenever they need it.

Your satisfaction is our utmost priority, and we're grateful for the opportunity to serve you. Should you ever have any further questions or need assistance, please don't hesitate to reach out to us. We're here to ensure that your time with us remains nothing short of extraordinary.

Thank you once again for your kind words and for choosing us as your preferred casino destination.

Warm regards,
JustBit Casino Team.

Rated 5 out of 5 stars

Very good site to play on good service

Very good site to play on good service

2 March 2024
Unprompted review
Justbit logo

Reply from Justbit

Dear Tim,

Your feedback truly brightened our day! We're thrilled to hear that you've had a positive experience on our casino platform.

Creating an enjoyable and seamless gaming environment is at the core of what we do. We're constantly striving to enhance our services to ensure that your time spent with us is nothing short of exceptional.

It's wonderful to know that you found our service to be of high quality. Our dedicated team works diligently to provide prompt and efficient assistance to all our players, ensuring that your needs are met whenever they arise.

Thank you for choosing us as your preferred online gaming destination. We're honored to have you as part of our community and look forward to continuing to exceed your expectations.

If there's anything else we can assist you with or if you have any suggestions for further improvement, please don't hesitate to reach out. We're here to ensure that your gaming experience remains top-notch in every way possible.

Warm regards,
JustBit Casino Team.

Rated 5 out of 5 stars

The best casino what I ever play

The best casino what I ever play
I hit Record winn
Games are paying good
Account is very safe and nice option games for the players
For me Just Bit is a Just Perfect 🤩

29 February 2024
Unprompted review
Justbit logo

Reply from Justbit

Dear SPACE MEN ONE Kamyk,

Your exhilarating feedback truly warms our hearts! We're absolutely thrilled to hear that your experience at our casino has been nothing short of extraordinary.

Congratulations on your record win! We're delighted that our games have proven to be both entertaining and rewarding for you. Creating a safe and secure environment for our players is paramount to us, and we're pleased to hear that you feel confident in the security of your account.

We continuously strive to provide a diverse selection of games to cater to every player's preferences. We're thrilled that you've found our game options to be enjoyable and satisfying.

Thank you for choosing us as your preferred casino destination. Your satisfaction is our utmost priority, and we're dedicated to ensuring that your experience with us remains nothing less than perfect.

If there's anything more we can do to enhance your experience or if you have any suggestions, please don't hesitate to let us know. We're here to make your time with us as enjoyable and rewarding as possible.

Warm regards,
JustBit Casino Team.

Rated 5 out of 5 stars

I'm very happy with the customer…

I'm very happy with the customer service given.

Terry was my rep today and he was very generous and accommodating

I always have a great time playing on this casino site.

I gave 5 stars cause I believe in costumer service

28 February 2024
Unprompted review
Justbit logo

Reply from Justbit

Dear Momof,

Thank you so much for your kind review! Terry is a true gem on our customer service team, and we are very happy to hear about the exceptional experience you had with him. We are very pleased to hear that you found our services generous and convenient.

At our casino, we strive to create an environment where every player feels valued and satisfied. Your words confirm that we are moving in the right direction.

We are sincerely grateful for your unwavering support and for giving us 5 stars. It reinforces our belief that we are delivering first-class customer service.

As you continue to enjoy your time with us, please know that our team is always here to assist you in any way possible.

We wish you endless entertainment and good luck in your gaming adventures!

Best wishes,
JustBit Casino Team.

Rated 5 out of 5 stars

Good help

Selena helped me out where she could. Good site

25 February 2024
Unprompted review
Justbit logo

Reply from Justbit

Dear Harry,

Wow! Reading your feedback truly made our day here. It's with great joy that we received your kind words, especially regarding Selena's assistance. We're thrilled to hear that she left a positive impression on your experience with us.

Our utmost priority is ensuring that every visitor feels valued and supported throughout their journey on our platform. Selena embodies this commitment with her dedication and expertise, and it's incredibly rewarding to see her efforts appreciated.

Your mention of our site being "good" brings a smile to our faces. We've poured countless hours into crafting an environment that offers top-notch entertainment and excitement for all our guests. Your satisfaction fuels our passion to continuously enhance and innovate, so thank you for acknowledging our efforts.

Please know that your feedback serves as a source of motivation for our entire team. We're honored to have had the opportunity to serve you, and we eagerly anticipate welcoming you back for more unforgettable moments at our casino.

If you ever have any questions, suggestions, or simply want to share your experiences with us further, please don't hesitate to reach out. We're here for you every step of the way.

Once again, thank you for choosing us! Wishing you endless fun and luck in all your endeavors.

Warm regards,
JustBit Casino Team.

Rated 3 out of 5 stars

This casino does not do the propper thing if you ask for closure( problem solved by casino now!

I have asked several times for an account closure and this casino and other casbit casino's are not willing to to so.. even after i told them it is to addictive to me.. and still they keep my accounts open and like to herras me.. they keep asking me if i am sure.. i just told them it is to addicted.. so why dont they close the account.. this is illegal..
These people are making me very angry.. this is going on for months now.. and still no account closure.. i have al the emails and still they keeping stalking me with the same stupid questions.. Just Block my damn account now

19 February 2024
Unprompted review
Justbit logo

Reply from Justbit

Dear patricia,

We sincerely apologize for any inconvenience or disappointment you may have experienced in connection with the closure of your account. Your feedback is extremely valuable to us and we take your concerns very seriously.

Please rest assured that we are committed to resolving any misunderstandings quickly and efficiently. In order to address your specific situation and ensure that your needs are met, we ask that you contact your personal VIP manager. He or she has the necessary resources and authority to assist you in resolving any issues you may have.

We recognize the importance of responsible gaming and take our obligations to our players very seriously. If you feel that your gambling habits are becoming problematic or addictive, we are here to support you in any way we can. Your well-being is our top priority.

Once again, we apologize for any inconvenience you may have experienced and appreciate your patience and understanding as we work to resolve this issue as quickly as possible.

Warm regards,
JustBit Casino Team.

Rated 5 out of 5 stars

Terry is a very nice guy

Terry is a very nice guy. helpful, answers questions quickly. It's going to be nice to spend time here at justbit :)

18 February 2024
Unprompted review
Justbit logo

Reply from Justbit

Dear Dawid,

Thank you for your kind words about Terry! We're delighted to hear that he provided you with helpful and prompt assistance.

We take pride in our dedicated team members who strive to make your experience enjoyable and seamless.

We're glad to have you as part of our community and look forward to providing you with a fantastic gaming experience. If you ever have any questions or need assistance, please don't hesitate to reach out to us. We're here to help ensure that your time with us is nothing short of excellent.

Thank you for choosing us, and we hope you continue to enjoy your time here!

Warm regards,
JustBit Casino Team.

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