Just Cat Flaps Ltd Reviews 

260
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally friendly, highly efficient, and extremely thorough during every single appointment. Some reviewers were happy with the remarkably quick and tidy installation process of the new products, noting that everything was left very clean. People also highlighted the clear communication, fast scheduling, and useful advice provided regarding the various practical choices available. Consumers genuinely appreciate the excellent overall value and seamless coordination from the initial quote all the way to the final setup. Clients note that everything is completed successfully within a short timeframe, ensuring total satisfaction.

What people talk about most

Service

Users describe positive interactions with service, highlighting efficient communication, quick response... See more

Staff

Customers consistently note positive experiences with staff, frequently highlighting efficient, friendly, and... See more

Product

Reviewers mention positive feedback about product, expressing high satisfaction with how well the cat flap... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tom was very professional and gave me good advice to help me tempt my nervous cat to use new cat flap. Friendly and chatty, he has since been back to assemble a cabinet I couldn’t manage myself and be... See more

Company replied

Rated 5 out of 5 stars

Excellent. Really happy with my new cat flap and would highly recommend Just Cat Flaps to anyone thinking of getting one but nervous of installing it themselves. Tom was great, friendly, efficient an... See more

Rated 5 out of 5 stars

Brilliant! From quote, acceptance, and the actual fitting, everything went so smoothly. Ben was very helpful initially, and Tom, who fitted the cat flap was extremely thorough in his approach to h... See more

Company replied

Rated 5 out of 5 stars

Fantastic service from start to finish. Communication with Ben was nothing short of brilliant too. I highly recommend these guys don't look anywhere else.... No really, don't look anywhere else 😊... See more

Company replied


Company details

  1. Pet Care Store

Written by the company

Providing a fit for the 21st century cat flap installation service, Just Cat Flaps is your one call solution to finding the right cat flap for any fitting location, within Sussex and into Kent. Offering cat flap fitting services for glazing, walls and doors – call, email or message today for free quotes and advice. After many years, and many 100’s of cat flaps fitted throughout Sussex and into Kent, Just Cat Flaps has built up extensive knowledge and capabilities with all aspects of cat flap fitting, whether that be glazing, walls or doors. Unlike many cat flap fitter services you may find online, Just Cat Flaps is not an emergency glazier offering cat flap fitting, nor are we a national company who will happily send a fitter on a 500 mile round trip to fit a cat flap. We are a small team based in Eastbourne, looking to meet the cat flap needs of our county and into neighbouring counties. We only provide market leading cat flaps from Surepetcare (Sureflap), Pet-Tek, Cat Mate and Pet Safe and know which ones work best for any glazing, wall or door cat flap situation. We’re also able to recommend which will best suit your needs and that of your pets, so please do get in contact to see how we can help.


Contact info

5.0

Excellent

TrustScore 5 out of 5

260 reviews

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5.0

All reviews

(260)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick, friendly, responsive local service

Quick, friendly, responsive local service. Everything I wanted. Both me and the cat are happy with the quality of the fitting.

7 July 2024
Just Cat Flaps Ltd logo

Reply from Just Cat Flaps Ltd

Thank you, Dez! We’re so glad you and your cat are happy with the quality of the cat flap fitting. It was our pleasure to assist you!

Rated 5 out of 5 stars

Very highly recommended

Ben was very helpful and knowledgeable. He communicated well and was very flexible with my appointments. Very highly recommended

7 July 2024
Just Cat Flaps Ltd logo

Reply from Just Cat Flaps Ltd

Thank you, Donna! We’re thrilled you found our service helpful and flexible. Your high recommendation is greatly appreciated!

Rated 5 out of 5 stars

Very easy process to arrange a quote…

Very easy process to arrange a quote and then book a fitting. Quick and efficient service and great customer service.

7 July 2024
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Reply from Just Cat Flaps Ltd

Thank you, Karen! We’re glad you found our cat flap installation quick and efficient. It was a pleasure to assist you!

Rated 5 out of 5 stars

Absolutely excellent from start to…

Absolutely excellent from start to finish. Reliable, good communicators, lovely, respectful of our home. Very happy with service and final job.

7 July 2024
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Reply from Just Cat Flaps Ltd

Thank you, Rachel! We’re so happy you appreciated our reliability and respectful service. Your satisfaction is our priority.

Rated 5 out of 5 stars

Friendly

Friendly , professional , great job. Thank you 🐈.

7 July 2024
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Reply from Just Cat Flaps Ltd

Thank you, Sophie! We’re glad you found our service friendly and professional. It was a pleasure to help—thank you!

Rated 5 out of 5 stars

Great service

Have used multiple times- quality work, efficient and friendly

7 July 2024
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Reply from Just Cat Flaps Ltd

Thank you, Rachel! We’re so happy you’ve used our cat flap fitting service multiple times. Your loyalty means the world to us!

Rated 5 out of 5 stars

Great service

Great service , on time , done so quickly and it’s just perfect , highly recommend

9 June 2024
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Reply from Just Cat Flaps Ltd

Thank you, Claire! We’re so pleased you found the cat flap installation quick and perfect. Your recommendation is greatly appreciated!

Rated 5 out of 5 stars

Log Cabin cat flap

The cat flap was fitted into my log cabin within a week of my enquiry. Very pleased with the whole process. This was the second time I’d used the company, can highly recommend.

26 May 2024
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Reply from Just Cat Flaps Ltd

Thank you, Shirley! We’re thrilled you were happy with the fitting for your log cabin. It’s wonderful to have you as a repeat customer!

Rated 5 out of 5 stars

Excellent service

Excellent service, well priced, swift and polite.

26 May 2024
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Reply from Just Cat Flaps Ltd

Thank you, Oliver! We’re glad you found our service well-priced and swift. It was our pleasure to assist you!

Rated 5 out of 5 stars

Rapid service

Rapid service, efficiently carried out at a reasonable price.

19 May 2024
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Reply from Just Cat Flaps Ltd

Thank you, John! We’re pleased you appreciated our rapid and efficient cat flap installation. Thanks for choosing Just Cat Flaps Ltd!

Rated 5 out of 5 stars

Perfect Service

Ben was brilliant. Really easy process of selecting what we needed with great communication, really quick and friendly service, upfront pricing and a professional and quick job. Really highly recommended. Thank you.

17 May 2024
Unprompted review
Just Cat Flaps Ltd logo

Reply from Just Cat Flaps Ltd

Thank you, Kyle! We’re thrilled you found our communication and cat flap fitting process brilliant. Your recommendation means so much to us!

Rated 5 out of 5 stars

Friendly

Friendly, efficient service. They were especially good with my cat and provided her with Dreamies which helped! Very pleased and highly recommend.

5 May 2024
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Reply from Just Cat Flaps Ltd

Thank you! We’re so glad you and your cat enjoyed the friendly and efficient service—especially the Dreamies!

Rated 5 out of 5 stars

Great looking cat flap

Great looking cat flap. Really easy to do business with. Great communication. Great fitting and quality of work. They kept me informed the whole way. I would totally recommend them.

28 April 2024
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Reply from Just Cat Flaps Ltd

Thank you! We’re glad you’re happy with your great-looking cat flap and the smooth communication throughout the process. Your recommendation is greatly appreciated!

Rated 5 out of 5 stars

Great service from this business

Great service from this business. Honest communication throughout the process and everything exactly on price and on time.
Extremely friendly and reliable team, cannot recommend highly enough.

23 April 2024
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Reply from Just Cat Flaps Ltd

Thank you, Paul! We’re thrilled you found us friendly, reliable, and honest. Your kind words mean so much to our team.

Rated 5 out of 5 stars

Fantastic Service!

We would highly recommend Just Cat Flaps to anyone thinking of installing a cat flap, the whole process was great from start to finish!

21 April 2024
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Reply from Just Cat Flaps Ltd

Thank you, Zoe! We’re delighted you enjoyed a smooth process from start to finish for your cat flap installation.

Rated 5 out of 5 stars

Satisfied customer

I was let down by a local company. I contacted Just flaps and they have done a good job. Slightly cheaper than the local company. Prompt communication and good work. I am very happy with their work.

14 April 2024
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Reply from Just Cat Flaps Ltd

Thank you! We’re so glad we could step in and provide prompt communication and great value for your cat flap fitting.

Rated 5 out of 5 stars

Tom was very polite

Tom was very polite. Got the job done and tidied up afterwards. Looks great and cat uses it. Thanks Tom.

7 April 2024
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Reply from Just Cat Flaps Ltd

Thank you! We’re so pleased you appreciated Tom’s polite and tidy cat flap installation. Your satisfaction means a lot!

Rated 5 out of 5 stars

Replacement door panel and flap

We had to have the panel in the door replaced as the old cat flap hole was far too big. Job was easily organised and done when arranged. No mess. Per quote. Well done

1 April 2024
Just Cat Flaps Ltd logo

Reply from Just Cat Flaps Ltd

Thank you, Peter! We’re glad we could easily organize and deliver a clean, professional job for your door panel replacement.

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