Just Clear® Reviews 4,706

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and helpfulness, often highlighting their polite and friendly attitudes. The service provided is frequently described as exceptional, with many people appreciating the quick response times and the overall ease of their experience, even for last-minute requests. Consumers also found the pricing to be very reasonable and transparent, with no hidden fees. However, some customers also noted that there were occasional logistical hiccups, and one reviewer expressed dissatisfaction with communication and perceived discrepancies between expectations and the service received.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, efficiency, and... See more

Service

Customers had positive experiences with service, consistently praising the quick, efficient, and professional... See more

Customer service

Users describe positive interactions with customer service, highlighting exceptional communication and... See more

Response time

Reviewers mention positive feedback about response time. Customers consistently praise the quick, efficient,... See more

Price

Reviewers highlight positive aspects of price. Customers consistently praise the very fair and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These 5 star reviews are completely genuine. David & Toby were excellent, arrived early, worked non-stop dismantling shed & greenhouse including contents, left the site clear of mud, debris and under... See more

Company replied

Rated 5 out of 5 stars

Just Clear are brilliant. I hired them to clear a large house I was selling which had accumulated a lifetime of items including a large amount of electronics, furniture, books, DVDs, clothes, papers a... See more

Company replied

Rated 5 out of 5 stars

Great company! Amazing communication, would highly recommend. These guys cleared my flat with only a weeks notice. The communication from Leanne was exceptional and I knew what was happenin... See more

Company replied

Rated 5 out of 5 stars

Two very nice men arrived on Saturday and cleared the furniture as arranged. All went very smoothly. Would recommend. I had been quite anxious about whether it was a scam, as all arranged via Wha... See more

Company replied


Company details

  1. #1 of 25 best companies in House clearance service
  2. #1 of 41 best companies in Waste Collection Service
  3. #1 of 7 best companies in Rubbish Dump Service
  4. #1 of 3 best companies in Junk dealer
  5. #1 of 4 best companies in Salvage dealer
  6. #1 of 46 best companies in Waste-Management Service

Written by the company

Just Clear leads the House Clearance sector in the UK, driven by our commitment to sustainability and exceptional customer service. With an extensive network of branches nationwide, we stand as the largest and most trusted clearance specialist in the country. Our comprehensive services encompass sustainable Property Clearance, House Clearance, Office Clearance, Recycling & Reuse management, Hoarding Clearance, Garden Clearance, Probate Clearance, Site Clearance, Valuations, Skip Bag service, Void property clearance, Bulky waste removal, Fly tip clearance, Junk Removal Service, Cleanout, Hoarding Assistance, Hoarder or Hoarding Help, Recycling Services, and Eco-Friendly Junk Disposal. By partnering with local franchise owners backed by our national infrastructure, we offer clients nationwide coverage coupled with personalized service. Our regional branches boast intimate knowledge of their areas while benefiting from the support of our central resources across finance, HR, QHSE, assets and fleet, marketing, and national operations management. This ensures a seamless experience, combining local expertise with scalable solutions for one-off local contracts and national accounts. Social responsibility lies at the heart of our operations, as we strive to create employment opportunities and support local communities in every region we serve. With a track record of award-winning excellence, including accolades such as the National Recycling Award, Probate Industry Awards, Wills and Probate Awards, and Business Green Leaders Award, we maintain ISO14001, ISO 45001, CHAS, and ISO 9001 accreditations. These certifications underscore our unwavering commitment to environmental sustainability, health and safety, and quality management across all facets of our operations.


Contact info


5.0

Excellent

TrustScore 5 out of 5

5K reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent service from Just Clear

Right from my first telephone enquiry Lisa from Just Clear couldn't have been more helpful and the whole process from that call through to the collection from my house was prompt, friendly and efficient.And the boys who turned up on the day were similarly helpful

20 March 2026
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Jonathan. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Excellent

Excellent, clear and swift communication. Good value for money and professional.

We also had an issue on the day of collection that was managed and resolved instantly.

Many thanks to Leanne Crowder and her colleagues who did a great job.

Would recommend and use again.

16 March 2026
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Temi. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

I was able to speak to Lisa…

I was able to speak to Lisa straightaway and communicate on WA. The discussion was clear and efficient and Lisa was very helpful. Would highly recommend.

16 March 2026
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Very efficient and polite team

Very efficient and polite team

14 March 2026
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Excellent company to use

Great communication & a very pleasant person with a great team. Did a fantastic job clearing away our old summer house & the work was carried out quickly & in a very organised calm way. The area was left clean and tidy. I can honestly recommend David at Just Clear

11 March 2026
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Glenda. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Thank you!

A massive thank you to Jedell and Elliot for helping us clear out our garage in Bristol today.

Having this done within the timeframe we needed meant a lot, and I honestly couldn’t be more grateful!!

They were incredibly efficient, helpful, and made the whole process easy.

For anyone in the Bristol area, I couldn’t recommend Jedell and Elliot more.

Great people, great communication, and great service. Thank you so much for today.

Appreciate all the help!

13 March 2026
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words TD. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Large fridge removal

Fast professional response to my query Same day service great work for environment
Highly recommend Just Clear

12 March 2026
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Vel. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Kept me informed and turned up on time.

Kept me informed and turned up on time.
Cleared items quickly and made it a very pleasant experience.

12 March 2026
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Andrew. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Go green

First of all two gr8 blokes, very friendly and understanding. Secondly the company that just doesn't tip but recycles what can be,just gr8.

10 March 2026
Unprompted review
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Reply from Just Clear®

Thank you so much for your kind words Jaison. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Speedy Collection Service Received

Very happy with the service received. Very good and prompt communication and very good and professional collection provided. Thank you!

9 March 2026
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Reply from Just Clear®

Thank you so much for your kind words Roberta. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Efficient and friendly service from…

Efficient and friendly service from start to finish Geoff (Blackpool) was a top man turned up when arranged and talked us through the whole process. Cannot fault him and highly recommend

10 February 2026
Just Clear® logo

Reply from Just Clear®

Thank you so much for your kind words Ian. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Very efficient service

Very efficient service. Punctual and polite.

2 March 2026
Just Clear® logo

Reply from Just Clear®

Thank you so much for your kind words Debbie. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

So helpful from start to finish

So helpful from start to finish. The guys were sensitive and efficient. Excellent service, highly recommend.

7 March 2026
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Reply from Just Clear®

Thank you so much for your kind words Dawn. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Excellent Customer Service

I just want to give a big THANK YOU to Brendan, Halil, Dermot and the rest of the team (sorry if I have forgotten anyone) for supporting me with my booking queries by updating me on events. This was an emotional day for me because some of the 'stuff' that had to be collected came from my late mother's home. The two young men who came to remove the things were pleasant and respectful and quick (professional). I have had problems from others in the past (not this company) not turning up at all as promised.

Anyway, I would definitely recommend this company and intend to use them again as they did a good job.

6 March 2026
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Reply from Just Clear®

Thank you so much for your kind words Ann-Marie. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

The lads we're brilliant

The lads we're brilliant. Worked quickly and efficiently. We were trying to move a sofa ourselves , down into the basement but got stuck, they took over for us a managed it effortlessly. Many thanks Great service

6 March 2026
Unprompted review
Just Clear® logo

Reply from Just Clear®

Thank you so much for your kind words Jeremy. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Fantastic Service and Super Speedy!

Really great service! I enquired today and everything was collected within a couple of hours. Super quick, efficient and really friendly. Would highly recommend.

6 March 2026
Unprompted review
Just Clear® logo

Reply from Just Clear®

Thank you so much for your kind words Jessica. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Excellent service

Excellent service. David was professional throughout and on the day worked extremely hard with his colleague to ensure the house and garden were cleared entirely. Many thanks.

4 March 2026
Unprompted review
Just Clear® logo

Reply from Just Clear®

Thank you so much for your kind words Estelle. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Jennie was wonderful from start to…

Jennie was wonderful from start to finish - incredibly accommodating and professional. Made a very difficult process much easier - thank you !!
Can’t recommend highly enough.

5 March 2026
Unprompted review
Just Clear® logo

Reply from Just Clear®

Thank you so much for your kind words Rachel. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Excellent and prompt service

Just Clear came to dispose of a dead fox in our garden. We were kept informed of arrival time and the fox was dealt with very efficiently.

3 March 2026
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Reply from Just Clear®

Thank you so much for your kind words Jill. We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

Rated 5 out of 5 stars

Elliot and Jed were excellent

Elliot and Jed were excellent, communication was great throughout, including from Dermot and on the day they made everything so easy. Couldn’t recommend them highly enough!

6 February 2026
Unprompted review
Just Clear® logo

Reply from Just Clear®

Thank you so much for your kind words Scott We are so glad to hear all went so well and thank you so much for using our local service. From all the team at Just Clear.

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