Justdone Reviews 6,577

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the app for its ease of use and intuitive design, highlighting its effectiveness in helping with assignments, research, and rechecking work. Many find the tools, particularly for plagiarism detection and content structuring, to be very useful and efficient, significantly reducing stress for students. The overall user experience is consistently described as positive, with people appreciating the balance between advanced functionality and simplicity. However, some customers expressed dissatisfaction with the AI detection and humanizer features. They reported instances where grammatically correct, human-written text was flagged as AI-generated, and conversely, AI-generated content remained undetected even after using the humanizer tool. A few also mentioned issues with the payment model and receiving an excessive number of emails.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the app's ease of use and intuitive... See more

Artificial intelligence

People report ambiguous experiences with artificial intelligence. Many customers express frustration, stating... See more

Product

Customers had positive experiences with the product. Many reviewers found the tools useful and effective,... See more

Service

Reviewers mention ambiguous feedback about service. Some customers praise the service as efficient, fast, and... See more

Application

Reviewers highlight positive aspects of the app. Many customers describe it as amazing, good, and very... See more

Based on these reviews

Rated 4 out of 5 stars

I signed up for a 7-day trial. In the first few days, when I tried to cancel the package, I kept encountering errors (which seemed intentional). I only used it for a mere two days and then stopped. N... See more

Company replied

Rated 5 out of 5 stars

After several interactions, they were able to resolve a dispute in subscription billing. The company assured it would review their practices in light of the feedback provided; an act of good faith. I... See more

Company replied

Rated 5 out of 5 stars

The best ap and the only downside is the emails are overbearing in one day I got 5 emails after i tried to cancel and they offer 60% off and it is monthly payment.

Company replied

Rated 5 out of 5 stars

just love to be able to use this tool to better help explain what Im trying to say but in the correct manner this tool is amazing

Company replied


Company details

Written by the company

We empower learners to unlock their full potential with an all-in-one, intuitive and reliable AI-powered platform that transforms the way people learn, research, and write. By simplifying complex academic and creative tasks and upholding the highest standards, we make learning seamless, engaging, and effective - revolutionizing knowledge pursuit in a digital world. We are all-in-one AI-powered platform that enhances your learning journey - research, write, uphold the highest standards, and study effectively with tools that simplify, teach, and inspire.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

all is good and I am satisfied with…

all is good and I am satisfied with the good job

18 April 2026
Unprompted review
Justdone logo

Reply from Justdone

Dear Justine,

Thank you so much for your kind feedback!

We’re really glad to hear that everything is going well and that you’re satisfied with the results. It’s great to know the service is meeting your expectations.

We hope it continues to support you effectively whenever you need it.

Best regards,
JustDone Team

Rated 5 out of 5 stars

Great experience

19 February 2026
Justdone logo

Reply from Justdone

Dear Zolani,

Thank you for your kind feedback!

We’re really glad to hear that you had a great experience with JustDone. It means a lot to know it’s working well for you.

We hope it continues to be a reliable and useful tool whenever you need it.

Best regards,
JustDone Team

Rated 5 out of 5 stars

good

good, thanks u for help

6 April 2026
Justdone logo

Reply from Justdone

Dear Yafeuh,

Thank you so much for your 5-star review!

We’re really happy to hear that you found JustDone helpful. It means a lot to know the support made a positive difference for you.

We hope it continues to be a useful and reliable tool whenever you need it.

Best regards,
JustDone Team

Rated 1 out of 5 stars

okay no problems

18 April 2026
Unprompted review
Justdone logo

Reply from Justdone

Dear Lolo,

Thank you for your feedback.

We’re glad to hear there are no issues at the moment, though we noticed the low rating and would really appreciate understanding what could have been better.

If there’s anything that didn’t meet your expectations, please feel free to reach out to us at trustpilot@justdone.ai. We’d be happy to look into it and assist you.

Best regards,
JustDone Team

Rated 1 out of 5 stars

Finally it's 100% certain I am not human. Didn't I tell you?

I am conducting research on AI detectors. I personally wrote and tested 20 passages, 100% human written, recorded and live (for my research diary). Interestengly all of them were flagged as 100% AI. Either I am and AI model and I am not aware of it or we have to finally admint that detecting if a human “consumed” AI to write a passage is not as simple as detecting if they consumed alcohol. There are no linguistic breathalyzers.

18 April 2026
Unprompted review
Justdone logo

Reply from Justdone

Dear Panos,

Thank you for sharing your detailed feedback and your research experience.

You raise a very valid point. AI detection is not a definitive measurement, and it does not function as a proof of authorship. The results are based on patterns such as structure, predictability, and phrasing, which can sometimes appear in human-written text as well, especially when it is clear, well-structured, or edited.

Because of this, detection outcomes should be treated as indicators rather than absolute conclusions. We continuously work on improving the model to better balance these nuances and reduce such cases.

If you’re open to it, we’d be interested in reviewing some of your examples to better understand your findings. Please feel free to contact us at trustpilot@justdone.ai.

We appreciate you taking the time to test the system so thoroughly and share your perspective.

Best regards,
JustDone Team

Rated 1 out of 5 stars

Useless for less than 80 words

Useless for less than 80 words

18 April 2026
Unprompted review
Justdone logo

Reply from Justdone

Dear Desmund,

Thank you for your feedback.

We’re sorry to hear that the experience didn’t meet your expectations, especially with shorter texts. We’d really like to understand this better and see how we can help.

Please feel free to contact us at trustpilot@justdone.ai with more details or an example of what you’re working with. This will allow us to review it more closely and assist you.

We appreciate your input and the opportunity to improve your experience.

Best regards,
JustDone Team

Rated 1 out of 5 stars

Justdone is a scam

Justdone is a scam. They scam people from their hard earned cash. I took the 7 day trail and paid for it, then when I was about to click AI humanizer a pop came up just when I clicked and I accidentally purchased extra words for $49.99 which they refused to refund. I couldn't even open the generated text, I was asked to pay again.

18 April 2026
Unprompted review
Justdone logo

Reply from Justdone

Dear Bongiwe,
Thank you for sharing your experience.

Account access, feature availability, and billing actions should align clearly with your expectations while using the platform. The situation described regarding additional charges and restricted access to generated content requires a detailed review.

Our team can check the sequence of actions, clarify how the purchase was processed, and ensure proper access to your work and features like the AI Text Humanizer.

Please contact us at trustpilot@justdone.ai so we can assist you and provide the necessary support.

Best regards,
JustDone AI Team

Rated 1 out of 5 stars

I just got scammed

I just got scammed, I paid for subscription but never got any services promised by them done!

19 April 2026
Unprompted review
Justdone logo

Reply from Justdone

Dear Paula,
Thank you for your feedback.

Access to subscribed features and delivery of the expected services are essential for a smooth experience with JustDone. The situation described regarding subscription access and service availability requires a closer review.

Our team can check your account status, confirm activation details, and ensure full access to the platform’s tools and generated content.

Please contact us at trustpilot@justdone.ai so we can assist you and provide the necessary support.

Best regards,
JustDone AI Team

Rated 5 out of 5 stars

Perfect and thank you for the help

Perfect and thank you for the help

15 April 2026
Justdone logo

Reply from Justdone

Dear Customer,
Thank you for your feedback.

It’s great to know the platform delivered the support you were looking for. JustDone is built to provide consistent, high-quality results that help streamline your work and save time on content tasks.

Please contact us at trustpilot@justdone.ai so we can assist you and provide the necessary support.

Best regards,
JustDone AI Team

Rated 1 out of 5 stars

i was payd 51$ but i cant use t

I bought it but can't use it.

8 April 2026
Justdone logo

Reply from Justdone

Dear Customer,

Thank you for your feedback. We’re sorry to hear that you’re unable to use the service after purchasing it — this is not the experience we want for our users.

Please contact us at trustpilot@justdone.ai
with your account and payment details so we can quickly check your access, resolve the issue, and help you start using the tool.

Best regards,
JustDone AI Team

Rated 4 out of 5 stars

WIDE INTEGRATION OF RESEARCH ASSIST TOOLS

REDUCED REASEARCH TIME.

17 April 2026
Justdone logo

Reply from Justdone

Dear Danai,
Thank you for your feedback.

It’s great to hear that the wide integration of research assistance tools is helping reduce your research time. JustDone is designed to streamline workflows and deliver consistent, high-quality output so professionals can focus on meaningful work.

Please contact us at trustpilot@justdone.ai so we can assist you and provide the necessary support.

Best regards,
JustDone AI Team

Rated 5 out of 5 stars

Ease of use and quality of work…

Ease of use and quality of work generated is great compared to other similar websites

14 April 2026
Justdone logo

Reply from Justdone

Dear Customer,
Thank you for your feedback.

It’s great to hear that you value the ease of use and the quality of content generated compared to other platforms. JustDone is designed to deliver consistent, reliable output that supports writers, marketers, and professionals in achieving efficient results.

Please contact us at trustpilot@justdone.ai so we can assist you and provide the necessary support.

Best regards,
JustDone AI Team

Rated 1 out of 5 stars

not workin after purchasing. don't buy it

Very bad experience, and they don’t answer you or get any responses from them. The first 7 days, which should be free, the system was working very well, but when they charged you, it totally stopped working, not doing humanizing right after purchase.

17 April 2026
Unprompted review
Justdone logo

Reply from Justdone

Dear Mane,
Thank you for sharing your experience.

Continued access and consistent performance after purchase are essential, especially when using tools like the AI Text Humanizer for content refinement.

Our developers are continuously improving these features to ensure reliable and high-quality results. It would be valuable to review your case in detail and help restore the expected functionality.

Please contact us at trustpilot@justdone.ai so we can assist you and provide the necessary support.

Best regards,
JustDone AI Team

Rated 5 out of 5 stars

I am a student and Justdone has helped…

I am a student and Justdone has helped me a lot especially in doing my research and rechecking my work before submissions.

14 April 2026
Justdone logo

Reply from Justdone

Dear Customer,

Thank you for your thoughtful feedback!

We’re really glad to hear that JustDone has been helpful in your research and in reviewing your work before submission. Supporting students in their learning journey is something we truly care about.

Wishing you continued success with your studies, and we hope JustDone keeps making your work easier and more confident!

Best regards,
JustDone Team

Rated 5 out of 5 stars

Super easy to use.

17 April 2026
Justdone logo

Reply from Justdone

Dear Customer,

Thank you for your great feedback!

We’re really glad to hear that you found JustDone super easy to use. Making things simple and smooth is exactly what we aim for.

Wishing you all the best, and we hope JustDone keeps being helpful for you!

Best regards,
JustDone Team

Rated 4 out of 5 stars

itsokay

the service was okay but i cant save the documentv

17 April 2026
Justdone logo

Reply from Justdone

Dear Tshiamo,

Thank you for your feedback!

We’re glad to hear that your overall experience was okay, but we’re sorry to hear you had trouble saving your document. That’s definitely something we’d like to help you with.

Please feel free to contact us at trustpilot@justdone.ai with a bit more detail about what you’re experiencing, and if possible, a screenshot. We’ll take a closer look and assist you as quickly as possible.

We appreciate your feedback and hope to make your experience even smoother.

Best regards,
JustDone Team

Rated 5 out of 5 stars

great and asp

4 March 2026
Justdone logo

Reply from Justdone

Dear Braden,

Thank you for your kind words!

It’s great to know that JustDone felt both fast and effective for you. We aim to keep everything simple and efficient so you can get things done without delays.

All the best, and we hope to keep supporting your work!

Best regards,
JustDone Team

Rated 5 out of 5 stars

Good

Yes, it was nice and very helpful

17 April 2026
Justdone logo

Reply from Justdone

Dear Lauryn,

Thank you for your kind feedback!

We’re really glad to hear that you found JustDone helpful and had a nice experience using it. That’s exactly what we aim for.

Wishing you all the best, and we hope the platform continues to support you!

Best regards,
JustDone Team

Rated 5 out of 5 stars

Summarized

Summarized, answered questions

16 April 2026
Justdone logo

Reply from Justdone

Dear Kelly,

Thank you for your wonderful feedback!

We’re really glad to hear that JustDone helped you with summarizing and answering your questions. Making things clear and efficient is exactly what we aim for.

Wishing you continued success, and we hope JustDone keeps being helpful for you!

Best regards,
JustDone Team

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