Justdone Reviews 6,615

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the app for its ease of use and intuitive design, highlighting its effectiveness in helping with assignments, research, and rechecking work. Many find the tools, particularly for plagiarism detection and content structuring, to be very useful and efficient, significantly reducing stress for students. The overall user experience is consistently described as positive, with people appreciating the balance between advanced functionality and simplicity. However, some customers expressed dissatisfaction with the AI detection and humanizer features. They reported instances where grammatically correct, human-written text was flagged as AI-generated, and conversely, AI-generated content remained undetected even after using the humanizer tool. A few also mentioned issues with the payment model and receiving an excessive number of emails.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the app's ease of use and intuitive... See more

Artificial intelligence

People report ambiguous experiences with artificial intelligence. Many customers express frustration, stating... See more

Product

Customers had positive experiences with the product. Many reviewers found the tools useful and effective,... See more

Service

Reviewers mention ambiguous feedback about service. Some customers praise the service as efficient, fast, and... See more

Application

Reviewers highlight positive aspects of the app. Many customers describe it as amazing, good, and very... See more

Based on these reviews

Rated 4 out of 5 stars

I signed up for a 7-day trial. In the first few days, when I tried to cancel the package, I kept encountering errors (which seemed intentional). I only used it for a mere two days and then stopped. N... See more

Company replied

Rated 5 out of 5 stars

After several interactions, they were able to resolve a dispute in subscription billing. The company assured it would review their practices in light of the feedback provided; an act of good faith. I... See more

Company replied

Rated 5 out of 5 stars

The best ap and the only downside is the emails are overbearing in one day I got 5 emails after i tried to cancel and they offer 60% off and it is monthly payment.

Company replied

Rated 5 out of 5 stars

just love to be able to use this tool to better help explain what Im trying to say but in the correct manner this tool is amazing

Company replied


Company details

Written by the company

We empower learners to unlock their full potential with an all-in-one, intuitive and reliable AI-powered platform that transforms the way people learn, research, and write. By simplifying complex academic and creative tasks and upholding the highest standards, we make learning seamless, engaging, and effective - revolutionizing knowledge pursuit in a digital world. We are all-in-one AI-powered platform that enhances your learning journey - research, write, uphold the highest standards, and study effectively with tools that simplify, teach, and inspire.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

please i just subscribe to this just…

please i just subscribe to this just done for al detection and to remove ai only for me to put my contact and it is asking for another money pls i need help how do i access what i have paid for my account has been debited

14 April 2026
Unprompted review
Justdone logo

Reply from Justdone

Dear Katerine,

Thank you for your message and for sharing your concern.

We understand how confusing this situation may feel, especially after your account has already been charged. To access what you’ve paid for, please make sure that your account is fully registered and that you are logged in using the same email address used during the purchase. Once logged in, you should be able to run your AI detection and use the tools included in your plan.

If the issue continues, please don’t hesitate to contact us at trustpilot@justdone.ai with more details or a screenshot, and we’ll gladly help you resolve this as quickly as possible.

We’re here to support you every step of the way.

Best regards,
JustDone Team

Rated 5 out of 5 stars

perf

great. very useful

8 April 2026
Justdone logo

Reply from Justdone

Dear Customer,
We’re glad to hear that you find the tool great and very useful. Thank you for sharing your positive feedback!

Best regards,
JustDone AI Team

Rated 1 out of 5 stars

JustDone can't detect if a text


JustDone can't detect if a text contains AI. I wrote a text myself, and it said it was 84% ​​AI, even though I wrote it myself.
This website is completely unreliable.

14 April 2026
Unprompted review
Justdone logo

Reply from Justdone

Dear Alan,
Thank you for sharing your feedback.

We understand how frustrating it can be when your own writing is identified as AI-generated.

AI detection relies on pattern analysis, and in some cases, human-written text may still be flagged due to structure or phrasing similarities. We’re continuously working to improve accuracy and reduce such false positives.

If you’d like us to review your specific example, please contact us at trustpilot@justdone.ai so we can assist you directly.

Best regards,
JustDone AI Team

Rated 5 out of 5 stars

It's very helpful.

14 April 2026
Justdone logo

Reply from Justdone

Dear Customer,

We’re glad to hear that you find the tool very helpful. Thank you for sharing your positive feedback!

Best regards,
JustDone AI Team

Rated 5 out of 5 stars

DETECTING AI AND REMOVING AI PHRASES

DETECTING AI AND REMOVING AI PHRASES

14 April 2026
Justdone logo

Reply from Justdone

Dear Customer,

We’re glad to hear that you find the tool useful for detecting AI-generated content and refining AI-like phrasing. Thank you for sharing your feedback!

Best regards,
JustDone AI Team

Rated 5 out of 5 stars

Incredible just :)

13 March 2026
Justdone logo

Reply from Justdone

Dear Anthony,

We’re glad to hear that you find the tool incredible. Thank you for sharing your positive feedback!

Best regards,
JustDone AI Team

Rated 5 out of 5 stars

great stuff

9 April 2026
Justdone logo

Reply from Justdone

Dear Customer,

We’re glad to hear that you find the tool great. Thank you for sharing your positive feedback!

Best regards,
JustDone AI Team

Rated 5 out of 5 stars

good experince

20 March 2026
Justdone logo

Reply from Justdone

Dear Customer,

We’re glad to hear that you had a good experience. Thank you for sharing your feedback!

Best regards,
JustDone AI Team

Rated 3 out of 5 stars

I usually humanize the ChatGPT text

I usually humanize the ChatGPT text; it always shows zero patterns of AI generation, but when I verify the humanized text in another tool, I have 20 to 30 AI patterns. That's my issue.

17 March 2026
Justdone logo

Reply from Justdone

Dear Customer,

Thank you for sharing your experience. It’s understandable to compare results across different tools. AI detection systems use different models and criteria, so the same text can show varying percentages depending on how each tool evaluates structure, phrasing, and patterns.

The AI Text Humanizer is designed to improve flow and reduce detectable patterns, though results may still differ externally. Trying slight edits or multiple passes can sometimes help refine outcomes further.

Please reach out to trustpilot@justdone.ai so the team can assist you in more detail.

Kind Regards,
JustDone team

Rated 5 out of 5 stars

amazing helpful tool

always helpful in writing and correcting mistakes.

5 October 2025
Justdone logo

Reply from Justdone

Dear Allie,

Thank you so much for your wonderful feedback!

We’re delighted to hear that you find JustDone helpful for writing and correcting mistakes. It’s great to know the tools are supporting you in your tasks and making the process easier.

Wishing you continued success with your writing, and we hope our AI tools remain reliable assistants whenever you need them.

Best regards,
JustDone Team

Rated 4 out of 5 stars

the response rate

the rate a which i get response is comendable

11 April 2026
Justdone logo

Reply from Justdone

Dear Luise,

Thank you for your kind feedback!

We’re glad to hear that you’re happy with the response speed. It’s great to know the platform is providing you with timely results and supporting your work efficiently.

We hope JustDone continues to deliver quick and helpful responses whenever you need it.

Best regards,
JustDone Team

Rated 5 out of 5 stars

my grammar improved and nw its easy to…

my grammar improved and nw its easy to write esassy

13 April 2026
Justdone logo

Reply from Justdone

Dear Maletsatsi,

Thank you so much for your wonderful feedback!

We’re really glad to hear that your grammar has improved and that writing essays has become easier for you. It’s great to know that JustDone is supporting your learning and helping you feel more confident in your writing.

Wishing you continued success with your studies, and we hope the platform keeps making your writing process smooth and enjoyable.

Best regards,
JustDone Team

Rated 5 out of 5 stars

very good service

very good service

19 December 2025
Justdone logo

Reply from Justdone

Dear Kamal,

Thank you for your kind words!

We’re glad to hear you had a positive experience with JustDone. It’s always great to know the service is meeting your expectations and supporting your work.

We hope it continues to be a helpful and reliable tool whenever you need it.

Best regards,
JustDone Team

Rated 5 out of 5 stars

very good in checking AI help in my…

very good in checking AI help in my content to humanize

19 November 2025
Justdone logo

Reply from Justdone

Dear Rio,

Thank you for your great feedback!

We’re glad to hear that the platform is helping you check AI content and make it more natural and human-like. It’s wonderful to know it’s supporting your writing process effectively.

We hope JustDone continues to be a reliable tool for your content whenever you need it.

Best regards,
JustDone Team

Rated 5 out of 5 stars

ok ok

ok ok ok ok ok

6 April 2026
Justdone logo

Reply from Justdone

Dear Dania,

Thank you for your feedback!

We’re glad to see you had a positive experience. If there’s anything you’d like to share in more detail, we’d always be happy to hear from you.

We hope JustDone continues to be useful whenever you need it.

Best regards,
JustDone Team

Rated 5 out of 5 stars

Kudos to the team

I had a very positive experience with the customer support team. Their response was prompt, detailed, and professional, and they took the time to clearly explain the billing process and address all my concerns. Their willingness to assist you in the best possible way is also a plus .

14 April 2026
Unprompted review
Justdone logo

Reply from Justdone

Dear Mwangi,

Thank you so much for your thoughtful and detailed feedback!

We’re truly delighted to hear that you had such a positive experience with our support team. Providing clear, professional, and timely assistance is something we care deeply about, so it’s incredibly rewarding to know that your concerns were addressed thoroughly.

Your kind words about the team’s willingness to help mean a lot, and we’ll be sure to share your feedback with them.

We hope JustDone continues to support you smoothly whenever you need it.

Best regards,
JustDone Team

Rated 5 out of 5 stars

great

easy to work and complete task

13 April 2026
Justdone logo

Reply from Justdone

Dear Shamekia,

Thank you for your kind feedback!

We’re glad to hear that you find the platform easy to use and helpful for completing your tasks. It’s great to know it’s making your workflow smoother and more efficient.

We hope JustDone continues to support you whenever you need a quick and reliable solution.

Best regards,
JustDone Team

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