My daughter was tricked into joining, not understanding that it was a subscription. When we tried to shop for the credits we accidentally bought, they never sent the things we ordered. Customer servic... See more
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See what reviewers are saying
Read the fine print! It is vital to read the fine print and be aware they will draw money from your card unless you specifically say you want to skip shopping for the month. Also, every time I have... See more
Company replied
JustFab Sverige has some good aspects, like quality products and fast delivery, but there are some issues to be aware of. The subscription model requires you to skip each month if you don't want to be... See more
Company replied
Worst website ever and they lure you into a VIP membership which you have to pay $40/40€ every month unless you remember to skip every month (another horrible feature they have on their website). Fu... See more
Company replied
Company details
About JustFab Sverige
Information provided by various external sources
Om JustFab: Skor, väskor och jeans. Det är väl knappast någon hemlighet att kvinnor gillar livets alla vackra ting och att leva ett FABulöst liv med allt vad det innebär. JustFab kombinerar lyxen av en personal shopper med ett stort utbud av trendiga skor, väskor och jeans i hög kvalitet och till låga priser – en kombination som skapar en oförglömlig shoppingupplevelse.
Varje månad handplockar våra stylister ett skräddarsytt urval av skor och väskor till alla våra medlemmar, anpassat efter deras egen smak och stil. JustFabs garderob är alltid välfylld med säsongens senaste trender. Från neutrala toner till starka färger och gnistrande metaller – JustFab har alla Must-Haves. Framhäv din känsla för stil i snygga boots och stövletter eller visa din kvinnliga sida i höga stilettklackar eller eleganta pumps.
Varje månad handplockar våra stylister ett skräddarsytt urval av skor och väskor till alla våra medlemmar, anpassat efter deras egen smak och stil. JustFabs garderob är alltid välfylld med säsongens senaste trender. Från neutrala toner till starka färger och gnistrande metaller – JustFab har alla Must-Haves. Framhäv din känsla för stil i snygga boots och stövletter eller visa din kvinnliga sida i höga stilettklackar eller eleganta pumps.
Contact info
Sweden
- 08 446 838 82
- justfab.se
1.5
Bad
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Perfect 👌🏽
Perfect 👌🏽Their things has good quality and they have good prices❤️
19 February 2020
Unprompted review
Reply from JustFab Sverige
Hej Oprah,
Huge thanks to you for the great review and for being our VIP member! We truly appreciate it and hope you will always be happy with your JustFab styles.
Looking forward to hearing from you again!
Best regards,
Donna
Your JustFab Team
Reply from JustFab Sverige
Hej Anna Maria,
Tusen tack för ditt positiva omdöme och för att du är vår VIP medlem. Det är underbart att höra du är så nöjd med din shoppingupplevelse hos oss och vi hoppas du alltid hittar nya stilar du gillar!
Med vänlig hälsning,
Cecilia
Ditt JustFab Team
Just love it!!
17 December 2019
Unprompted review
Reply from JustFab Sverige
Hej Daniel,
That is amazing to hear! Thank you so much for taking the time to share your positive experience with us. We appreciate that you are our member and hope you will be just as happy with JustFab in the future!
Have a great day!
Kind regards,
Donna
Your JustFab Team
Love Just Fab
31 October 2019
Unprompted review
Reply from JustFab Sverige
Thank you so much for the wonderful review, Benita! It is great to hear you were satisfied with your shopping experience and your JustFab styles!
We appreciate that you are our VIP member and that you took the time to share your positive experience here.
We are looking forward to shopping with you again nd wish you a great day!
Warm regards,
Donna
Your JustFab Team
Reply from JustFab Sverige
Hej Isabel,
Tack för ditt fina omdöme! Vi hoppas du blir nöjd med grejerna du beställde och att du fortsätter handla till superlåga VIP priser.
Glöm inte att kolla din JustFab butik i början av varje månad så att du inte missar nyaste stilar och exklusiva erbjudanden.
Med vänlig hälsning,
Emma
Ditt JustFab Team
I really loved the shoes that I bought…
I really loved the shoes that I bought and should be giving you a 5star rating, but I choose not to because of your packaging this time.
The shoes were sent to me in an old box and without a receipt.
13 August 2019
Unprompted review
Reply from JustFab Sverige
Hi Kelly,
Thank you so much for your positive review and feedback about the packaging. We're very sorry about that and we will make it up to you. Our Member Service representative will reach out via e-mail with more details.
We appreciate you being our VIP member and wish you a fantastic shopping experience whenever you visit JustFab.
Kind regards,
Donna
Your JustFab Team
JUSTFAB SVERIGE is my best online store…
JUSTFAB SVERIGE is my best online store where I buy good quality shoes,bags,clothes and always satisfied with my order.
I recommend it 100%
12 August 2019
Unprompted review
Reply from JustFab Sverige
Dear Lydia,
Thank you so, so much for another amazing review! It is wonderful to hear JustFab styles keep living up to your expectations and that you are happy with the products and service, being our long term VIP member.
We appreciate you taking the time to recommend us once again and share your positive experience of JustFab.
We wish you a wonderful week and we're looking forward to shopping with you again!
Kind regards,
Anna
Your JustFab Team
I just love justfab
I just love justfab; great service, quick delivery and very nice and price friendly shoes.
Thank you justfab!😍
12 August 2019
Unprompted review
Reply from JustFab Sverige
Thank you so much for this wonderful feedback, Jane! It is amazing to see you've been our member so long and hear that you are happy with both the products and the service.
Thanks for taking the time to share your positive experience with us. We're looking forward to hearing from you again and wish you happy shopping!
Kind regards,
Sara
Your JustFab Team
Good Online store
Good Online store, the products are great and affordable
28 July 2019
Unprompted review
Reply from JustFab Sverige
Hej Anna,
Thank you so much for the fantastic review! It is great to hear you're happy with both the service and the products you ordered. We hope you will love our new styles and be just as happy with each shopping at JustFab.
We're looking forward to hearing from you again and wish you a great week!
Best regards,
Donna
Your JustFab Team
Good quality and good price
12 July 2019
Unprompted review
Reply from JustFab Sverige
Hi Jay,
Thank you so much for taking the time to share your positive experience with us and for being our member! It is a pleasure to hear you were happy with the quality of items and we hope you will find more styles in your JustFab boutique that you'll absolutely love.
Looking forward to hearing from you again!
Kind regards,
Donna
Your JustFab Team
Reply from JustFab Sverige
Hej Jenny,
Thank you so much for the positive review and for being our member! It is great to hear you are happy with the accessories and we hope you'l lfind more items you love that will help you complete your perfect look.
Looking forward to hearing from you again and wishing you a fabulous day!
Kind regards,
Sara
Your JustFab Team
Buying something on this website is the…
Buying something on this website is the worse thing you can do. They have false adverstising of prices. They show really low prices to get you to sign up and then when you sign up, you are forced to a pay a monthly fee. They when you are a VIP member you suppose to get cheaper prices, instead you get the pay 5 times more the prices that was originally advertised. Using the credits is also really hard they website is build you full you, as simple as that!
27 June 2019
Unprompted review
Reply from JustFab Sverige
Hi AE,
Thank you for taking the time to leave us a review. We are very sorry to hear you are dissatisfied with your shopping experience with us. A representative from our Member Services Team will email you shortly to help you out.
Kind regards,
Sara
Your JustFab Team
Reply from JustFab Sverige
Hi Mercy,
Thank you very much for the positive review! It is great to hear JustFab outfits have met your expectations. We appreciate that you took time to share your experience with us and that you are our member.
We wish you a happy shopping and hope to hear from you again!
Best regards,
Donna
Your JustFab Team
Fast delivery
Fast delivery, nice quality of products and looks like in the pictures.
But the monthly money withdrawal that you can only buy stuff to get those money back is annoying and I have tried to delete my VIP-account by sending email but no one answered or deleted my account. So if you're not planing to shop often and have a bad memory of pushing "not this month thingy" don't get a VIP-account.
12 June 2019
Unprompted review
Reply from JustFab Sverige
Hi Jessica,
Thank you for your review and your feedback. It is great to hear you were happy with the items you ordered and the overall shopping experience.
We apologise that you haven't received a reply regarding your membership. A representative from our Member Services will e-mail you shortly in order to assist with everytihng.
Best regards,
Sara
Your JustFab Team
I am so incredibly angry with this…
I am so incredibly angry with this site. The small print was never clear and little did I know that you would remove 399Kr from my account resulting in over 2000Kr taken from me without my knowledge. THIS IS A SCAM!
28 May 2019
Unprompted review
Reply from JustFab Sverige
Hello Olivia,
Thank you for your review. We are sorry about the inconvenience and frustration this has caused you. Our VIP membership is both free and completely optional. When you choose a VIP price instead of a regular price and check out as a VIP member, you are informed how VIP membership works and how to get all the benefits for free, without paying 399 sek a month.
The information is available both before and after order confirmation and on the webpage as well.
As a VIP member you have the choice to either shop or skip the month every month and only if you do not skip, 399 sek is transferred to the profile where you can use it to shop whenever you want.
Our customer service is available seven days a week and will be happy to assist with any further questions or concerns you might have regarding your membership.
Best regards,
Sara
Your JustFab Team
WOW!!!!!!!!!!!!!!!
27 May 2019
Unprompted review
Reply from JustFab Sverige
Wow, tack så mycket för ditt positiva omdöme Nour! Vad kul att du hade en sådan trevlig shoppingupplevelse hos oss! Vi hoppas att du gärna återkommer och blir lika nöjd framöver.
Med vänlig hälsning,
Donna
Ditt JustFab team
love it and in my size
12 May 2019
Unprompted review
Reply from JustFab Sverige
Hi Maha,
Thank you so much for the amazing review! We are glad to hear you had a positive shopping experience and that you're happy with the items you ordered.
We hope JustFab styles will always meet your expectations and we're looking forward to shopping with you again!
Kind regards,
Sara
Your JustFab Team
I was charged 399kr for this bag that…
I was charged 399kr for this bag that was advertised as 149kr.
I would like to cancel this order unless it is for 149kr.
Thnks.
TD.
3 May 2019
Unprompted review
Reply from JustFab Sverige
Dear Teresa,
Thank you for your review. We apologize about any inconvenience and our customer service will be happy to assist regarding this.
A representative from our Member Services will contact you via e-mail shortly.
Kind regards,
Sara
Your JustFab Team
I really love your product
I really love your product. They are very good quality. Thank you very much
2 May 2019
Unprompted review
Reply from JustFab Sverige
Dear Kutubu,
Thank you so much for your positive review and lovely words. We appreciate that you are our member and it is wonderful to hear you are satisfied with your shopping experience with us.
We hope all the products will live up to your expectations and that you'll be just as happy in the future.
Kind regards,
Donna
Your JustFab Team
Reply from JustFab Sverige
Hi Vijaya,
Thank you for the positive review! We're glad to hear you are happy with your JustFab styles.
We get new collections almost every month, so please don't forget to check your boutique before the 5th and either shop or skip the month.
If you have any questions our customer service will always be happy to assist.
Kind regards,
Anna
Your JustFab Team
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