I found the web page exciting with so many products to see. The ordering was quite simple and straightforward. I can’t wait for the order to arrive.
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Ilovethe quick response to get the order packed for shipping. My only issue I have is the website is not easy to use. I couldn’t find my shopping bag if I went back to look at something else.
i would give 5* but there is no one to ask a question of...for example a sweater was described as "knitted" but fabrication was not listed. also sizes are so varied...have to carefully look at all... See more
Somehow one of my items duplicated showing three of the same in my order. Just Fashion gave me the option of replacing the two items or having a refund. Very good customer service.
Company details
Written by the company
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price! JFN focuses on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants. JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts! Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices! Website: https://www.justfashionnow.com/ APP:https://justfashinnow.onelink.me/hWkv/kefu1124
Contact info
United States
- support@justfashionnow.com
- justfashionnow.com
3.7
Average
7k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 2% of negative reviews
Typically replies within 24 hours
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Your website is easy to use
6 July 2025
Unprompted review
Good designs but bust size is too small…
Good designs but bust size is too small if you wear C-D on clothing I have received. Clothes wear great after washings. No shrinkage or fading of colors. I have purchased many clothes for over a year now and very pleased with design and wearability.
2 July 2025
Unprompted review
Reply from JustFashionNow
Dear Customer,
Thank you so much for your continued support and for sharing your experience with us! We're thrilled to hear that you've been enjoying our designs.
Regarding your note about the bust sizing, we truly appreciate your feedback. Please kindly note that our size chart is not universal, and sizing can vary between different products. To help ensure the best fit, we include a “Size Guide” with detailed measurements on each product page.
We recommend carefully checking the measurements listed for each item and comparing them with your own to find the size that’s right for you.
Thanks again for being a valued customer.
If you need any assistance, please feel free to contact us by chat or by email at support@justfashionnow.com. By email we will reply to you within 24 hours.
You can click on the earphone icon at the lower right of our website to start a chat conversation. Or go to contact-us page, choose option OTHER-OTHER to find out the chat enter button.
Best regard,
Ashley
JUSTFASHIONNOW
I have been trying to return the dress…
I have been trying to return the dress that I purchased due to it being too large. I have not received a ticket or confirmation that you received my return message. It has been two weeks. Very frustrated. I keep receiving emails from Just Fashion, which is why I don't understand why I am not getting the email with the return label. I have looked at spam, junk and two different email addresses. I believe this is a scam.i have reached out with two different emails and still no return label. I will let people know on Facebook not to buy from you since you don't honor returns. Difficulty obtaining a return address: Some customers have reported that Just Fashion Now makes it challenging to get a return address or return authorization code, leading to frustrating delays and difficulties with the return process. BBB will be notified. This is a scam company. Anytime I see an advertisement on Facebook I will warn people not to buy from you. I want my money back.
15 June 2025
Unprompted review
Reply from JustFashionNow
Dear Customer,
Thank you for reaching out to us regarding your recent order. We sincerely apologize for the frustration caused by the returns process.
We're sorry to hear that the dress you received was too large. Please note that our size chart is not universal, there is a size chart provided under the product details of each item. We highly recommend reviewing the garment measurements in the size guide and comparing them with your own body measurements to ensure the best fit when placing future orders.
Upon checking, we previously sent you emails regarding your return request, including the return label, on June 27, but it appears we have not yet received a response. We understand you may not be receiving our emails and truly regret any inconvenience this may have caused.
Since your email provider is MSN, please note that some email services such as MSN, Yahoo, Hotmail, Outlook, and Live often apply strict spam filters, which can unfortunately prevent legitimate messages from reaching your inbox.
To ensure you get all our important messages, please take a moment to do one of or all 3 of the tips below:
1.Add us to your safe sender list (also known as "whitelisting");
2.Reply to any one of our emails;
3. Move any one of our emails from your spam or junk folder to your inbox.
We've also resent the return label to you today. If you still do not receive it, we kindly suggest reaching out to us from an alternative email address (such as Gmail) or contacting us via live chat on our website so we can assist you directly and promptly.
We truly want to help resolve this and ensure your return goes smoothly.
If you need any assistance, please feel free to contact us by chat or by email at support@justfashionnow.com. By email we will reply to you within 24 hours.
You can click on the earphone icon at the lower right of our website to start a chat conversation. Or go to contact-us page, choose option OTHER-OTHER to find out the chat enter button.
Again, thank you for reaching out to us on Trustpilot. We always strive to provide prompt and efficient service to our customers.
Best regard,
Ashley
JUSTFASHIONNOW
GREAT WEBSITE
I really enjoyed searching at your website for all items. The quality of items looks great and you cannot beat the prices. I am ordering lot of things from this website now and in the future. Great styles for all seasons. I have never seen a website where I liked so many items.
3 July 2025
Unprompted review
Because this company came with great…
Because this company came with great clothes
2 July 2025
Unprompted review
A zero star rating if I could
I would have given a 0 star rating if I could. I found this Chinese company's buisiness practises were very substandard and deceiptful. They advertised the item I bought as a red cotton blouse. When I received it it was an orange polyester blouse and I am allergic to polyester which was why I ordered a cotton blouse. After much emailing back and forth followed by contacting Australian Consumer affairs they agreed to give me 100% of the cost I paid for the blouse but not only would not reinburse the postage I had already paid but wanted me to pay a further postage to send the item back to them when it was clearly their error. Even consumer affairs could not get them to see this was not fair business practise. If I had sent the blouse back at my expense after deducting both lots of postage I would have landed up with about Aus$14 out of the $55.45 of what I had already paid. So my advice is DO NOT BUY FROM THIS COMPANY THEY ARE UNSCRUPULOUS
11 January 2025
Unprompted review
Reply from JustFashionNow
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We apologize for any confusion or inconvenience this has caused you.
Each customer is important to us, we do hope that the problem can be solved in a way that is satisfactory to you.
Upon reviewing the image you provided, we noticed that the item’s color is consistent with what was shown on our website. However, please note that colors may appear differently depending on individual screen settings and lighting conditions, which may account for the perceived variation.
Regarding the material concern, if you believe the fabric differs from the description, we kindly ask you to send us a photo of the garment’s fabric label (usually sewn inside the item) so we can verify this.
As for the shipping fee, please kindly note that the original shipping charge of 13.66 USD was collected by the courier for the delivery service provided,it is non-refundable.
We would like to emphasize that our return policy is clearly stated on our website at the time of purchase, outlining that customers are responsible for the cost of return shipping. This policy is in place to ensure transparency and fairness for all parties involved.
We’d also like to mention that a return label was issued to you on February 1, 2025, but we have not received the returned item yet. If you still wish to proceed with the return and refund, please return the item using the label provided and send us the tracking number and shipping carrier name. This will help us expedite your refund process.
We understand this has been frustrating and truly value your time and patience.
If you need assistance, please feel free to contact us by chat or by email at support@justfashionnow.com. We will reply to you within 24 hours.
You can click on the earphone icon at the lower right of our website to start a chat conversation. Or go to contact-us page, choose option OTHER-OTHER to find out the chat enter button.
Again, thank you for reaching out to us on Trustpilot. We always strive to provide prompt and efficient service to our customers.
Best regard,
Tracy
JUSTFASHIONNOW
ease of shopping and the ease of…
ease of shopping and the ease of checking put
24 June 2025
Unprompted review
Send me my order or give refund
3 June 2025
Unprompted review
Reply from JustFashionNow
Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We apologize for any confusion or inconvenience this has caused you.
Your order has been shipped on June 11st and is currently on the way to you. Usually, once the parcel is shipped, a shipping confirmation email with tracking details is sent directly to your email inbox. If you haven’t seen it, please check your spam or junk folder, as sometimes emails may be filtered there by mistake.
Our representative also have sent another email regarding your tracking information to you today, please check your inbox. Your patience and understanding is highly appreciated.
If you need assistance, please feel free to contact us by chat or by email at support@justfashionnow.com. We will reply to you within 24 hours.
You can click on the earphone icon at the lower right of our website to start a chat conversation. Or go to contact-us page, choose option OTHER-OTHER to find out the chat enter button.
Again, thank you for reaching out to us on Trustpilot. We always strive to provide prompt and efficient service to our customers.
Best regard,
Ashley
JUSTFASHIONNOW
Could not see reverse of Photos
Could not see reverse of Photos. Only an see front model and not the back.
23 June 2025
Unprompted review
Reply from JustFashionNow
Dear Customer,
Thank you for your feedback. We sincerely apologize for the inconvenience this may have caused. We understand that pictures with different angles of the products are important when shopping online.
We are sorry to inform you that currently there is no back view of our product(s). We will forward your feedback to our relevant department and make improvements to it.
We believe that our company will make better progress due to valuable customers like you.
If you need assistance, please feel free to contact us by chat or by email at support@justfashionnow.com. We will reply to you within 24 hours.
You can click on the earphone icon at the lower right of our website to start a chat conversation. Or go to contact-us page, choose option OTHER-OTHER to find out the chat enter button.
Best regard,
Ashley
JUSTFASHIONNOW
JFN is so easy to shop in
JFN is so easy to shop in. A Big variety of clothing. I have been ordering from them for a couple years now and everything I receive is perfect.
16 June 2025
Unprompted review
Site is easy to navigate
Site is easy to navigate. Lot’s of colour and pattern selections for the outfit I ordered. The true review will be when I receive my outfit and see the quality. I have not had success ordering clothes online. Let’s hope this outfit is true to what was on your site.
15 June 2025
Unprompted review
I accidentally ordered the wrong size…
I accidentally ordered the wrong size and used their chat online and they made the change. Customer Service was fantastic.
14 June 2025
Unprompted review
I love your clothes and the prices are…
I love your clothes and the prices are reasonable.
12 June 2025
Unprompted review
I ordered 2 dresses
I ordered 2 dresses, 1 was supposed to be here June 2nd and still hasn't arrived as of June 10th. The 2nd one was too small and didn't look as pictured. The quality of the fabric and workmanship is cheap. Hoping the other dress will be better quality if it ever gets here.
12 May 2025
Unprompted review
Reply from JustFashionNow
Dear Customer,
Thank you for letting us know about the issue regarding your recent order. We apologize for any confusion or inconvenience this has caused you.
Please be assured that we take your concerns seriously and are committed to resolving this matter. While you may have lost confidence in our process, we want to make things right.
Each customer is important to us, we do hope that the problem can be solved in a way that is satisfactory to you.
Upon checking, regarding the product you did not receive, the package is still in transit. Since it is international shipping, it may take a longer time to your place. Hope you can wait patiently. The estimated time of arrival date is for reference only, please refer to the actual delivery time.
For the product you have received, sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
Please kindly know Size varies from specific items on our website but is not standard US size. Usually, customers need to use the “size chart “ with measurement details to determine their ideal size better.Please be noted that as all the dimensions are measured manually, it is not deemed as wrong if the deviation is 1~3cm.
Regarding this issue, our representative have sent an email to you and discuss about a better solution, please check your inbox and spambox later, and reply to us by email. Your patience and understanding is highly appreciated.
If you need assistance, please feel free to contact us by chat or by email at support@justfashionnow.com. We will reply to you within 24 hours.
You can click on the earphone icon at the lower right of our website to start a chat conversation. Or go to contact-us page, choose option OTHER-OTHER to find out the chat enter button.
Again, thank you for reaching out to us on Trustpilot. We always strive to provide prompt and efficient service to our customers.
Best regard,
Timmy
JUSTFASHIONNOW
The support staff I was having trouble…
The support staff I was having trouble with my address. It was not accepting it. She gave me a good solution.
6 June 2025
Unprompted review
Ease of ordering many great selections…
Ease of ordering many great selections to choose from
1 June 2025
Unprompted review
GREAT OUTFIT…
i HAVE BEEN LOOKING AT THIS OUTFIT AND IT FINALLY WAS MARKED DOWN SO I BOUGHT IT
31 May 2025
Unprompted review
Bad clothing
What kind of clothes come with no label
telling how to care for your outfit. For what they charge you for a shirt, you would think a washing label instructions would be on the shirt. You probably wash it one time and it will fall apart.
Will NEVER Oder any thing from this place again and will tell all my friends not to buy either.
19 May 2025
Unprompted review
Reply from JustFashionNow
Dear Customer,
Thank you for reaching out and sharing your feedback. We sincerely apologize for the inconvenience and frustration you experienced with your recent order.
We understand how important it is to have clear care labels on clothing, and we completely agree that every garment should come with proper washing instructions. While most of our items are supposed to include care labels, we regret that yours may have been missing. We will certainly follow up with our production team to address this oversight.
Please note that the fabric of the item you ordered is cotton. For cotton garments, we recommend washing in cold water with like colors, using a gentle cycle, and laying flat or hanging to dry to preserve the quality and fit.
We truly value your feedback and are committed to improving both our products and services. We’re very sorry to hear that your experience has been disappointing, and we hope you might give us a chance to make things right in the future.
If you need any assistance, please feel free to contact us by chat or by email at support@justfashionnow.com. By email we will reply to you within 24 hours.
You can click on the earphone icon at the lower right of our website to start a chat conversation. Or go to contact-us page, choose option OTHER-OTHER to find out the chat enter button.
Again, thank you for reaching out to us on Trustpilot. We always strive to provide prompt and efficient service to our customers.
Best regard,
Ashley
JUSTFASHIONNOW
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