Just Generators Reviews 

427
TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

9 June 2026 update: Just Generators contacted to say there was an error on their website and have therefore offered a full refund, which should arrive in the next few days. As they have re... See more

Rated 5 out of 5 stars

Good sales support. My generator arrived (Scottish Highlands) well packaged up and non the worse for its long journey. The handles and wheels were fitted on. I cannot wait for the next power cut!

Company replied

Rated 5 out of 5 stars

I needed a suitcase style generator to charge batteries and hoover etc. on my touring caravan while parked up over the winter. I wanted one that was quiet and reliable, so opted for the Loncin 3000i.... See more

Company replied

Rated 5 out of 5 stars

Placed an on line order which was delivered quickly. Tracking information and courier kept us well informed of when it would be delivered. We ordered a showroom demo model. It came well packaged, alre... See more

Company replied

Company details

  1. Generator Shop
  2. Construction machine dealer

Written by the company

We are proud to be able to bring to you the best quality generators, water pumps and other power equipment that are available today. We have been supplying power equipment from our base on the North Norfolk Coast since 1965. If you need some advice about which product is best for your needs, just call our friendly and helpful sales team on 01263 820202 (Mon-Friday 8.30am - 5.00pm, excluding Christmas & bank holidays). With a wealth of experience and expert knowledge about all the products we sell, they can answer your questions quickly, accurately and reliably. You should then have a much clearer picture about which product is right for your specific needs.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

427 reviews

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4.6

All reviews

(427)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick and efficient service including…

Quick and efficient service including confirming queries around additional delivery costs. Generator delivered as expected. Would recommend!

23 January 2025
Just Generators logo

Reply from Just Generators

Hi Ian,

Many thanks for your great feedback. It's nice to know that the team gave you quick replies to your queries regarding additional delivery costs. It's also great to hear your generator arrived as promised. We hope you'll consider using us again and we wish you all the best with the new generator.

Kind regards,
Helen
Just Generators.

Rated 5 out of 5 stars

Delivery was on time

Delivery was on time, delivery driver was very helpful and the product seems to be of a very high quality.

10 January 2025
Just Generators logo

Reply from Just Generators

Hi Stuart,

Many thanks for your feedback and 5 star review. It's great to hear we delivered your new generator on time and that the delivery driver was very helpful. We work hard to make sure our products are of the best quality as we know how important this it to our customers so your comments are most welcome. We wish you all the best with your new product and hope you'll consider using us again in the future.

Kind regards,
Helen
Just Generators.

Rated 4 out of 5 stars

Good service but I had a few problems.

Very helpful on the phone when I was choosing my generator and the service was quick and efficient. The courier sent a 32 ton truck to deliver the generator even though it couldn’t get down our drive. Their after service was reasonable although I couldn’t work out how best to earth the generator despite several e mails and in the end had to get advice from an electrician.

16 December 2024
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Reply from Just Generators

Hi John,

Many thanks for your feedback which will prove very useful for us going forward as we are always looking to improve our service. We can only apologise that the delivery proved tricky on this occasion and please always feel free to call us on 0345 222 0231 or go to our contact page and open a ticket for our after sales support. We hope your generator is up and running now and working well for you and we hope you will consider using us again in the future.

Kind regards,
Helen
Just Generators.

Rated 5 out of 5 stars

Ordered a Peamac 3000i

Ordered a Peamac 3000i, after the last storm and no electric for 2 days which turned into 5 days although it didn’t because the gen turned up as promised next day, easy to set up and use,quite and had plenty of power. Very happy

9 December 2024
Just Generators logo

Reply from Just Generators

Hi Paul,

Thank you for your feedback and we are delighted to know that your generator arrived quickly and was easy to set up, giving you the power you needed in an emergency. We hope it gives you many years of satisfaction.

Kind regards,
Helen
Just Generators.

Rated 5 out of 5 stars

Very good service

Very good service I paid for the generator on Friday and it was delivered the next morning

22 November 2024
Just Generators logo

Reply from Just Generators

Hi Chris,

Many thanks for your feedback and 5 star review. It's great to know that you felt we provided you with a good level of customer service. It's also good to hear that your new generator arrived the next day as promised. We wish you all the best with it.

Kind regards,
Helen
Just Generators.

Rated 5 out of 5 stars

Very helpful people and very swift…

Very helpful people and very swift delivery

19 November 2024
Just Generators logo

Reply from Just Generators

Hi,

Many thanks for your great feedback and for leaving us a 5 star review. It's good to know our team were helpful and we are delighted to know that you received your item quickly too. If we can be of further help please don't hesitate to get in touch.

Kind regards,
Helen
Just Generators.

Rated 1 out of 5 stars

Set of tools

Rang Yesterday about stock of an incoming order, all ok, website today showed in stick, took the money off the card, then emailed back to say not in stock, and money will be back in a few days. Set of muppets

21 November 2024
Unprompted review
Just Generators logo

Reply from Just Generators

Hi Gareth
As you may be able to appreciate from phoning around, these units are moving very quickly at the present time so stock situations do change constantly. The payment was simply pre-authourised and was voided straightaway so will disappear from your transactions in due course but we are in the hands of the banking system for how long that takes.
Regards, Stuart
Just Generators

Rated 5 out of 5 stars

Pramac Generator Purchase

The Pramac generator supplied by Just Generators was well packaged and delivered without delay. The purchasing process was straightforward. I have yet to run it, so cannot comment on the generators' performance. It appears to be solidly constructed. All-in-all a good experience.

11 October 2024
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Reply from Just Generators

Hi,

Many thanks for your feedback and 5 star review. It's great to know that we delivered tour new generator on time and that it was well packaged too. We wish you all the best with it.

Kind regards,
Helen
Just Generators.

Rated 5 out of 5 stars

Easy to use website.product delivered…

Easy to use website.product delivered within 24hours

3 September 2024
Just Generators logo

Reply from Just Generators

Hi Michael,

Many thanks for your feedback and your comments about our website. We are pleased to know that you found it easy to navigate and that that your chosen item arrived quickly. We wish you all the best with it and hope you will shop with us again.

Kind regards,
Helen
Just Generators.

Rated 5 out of 5 stars

Great company

Great company, very good delivery, even gave support to get my generator up and running

28 August 2024
Just Generators logo

Reply from Just Generators

Hi,

Many thanks for purchasing your new generator from us. It's great to hear that our team gave you the support you needed to get it up and running. If we can be of further help please do get in touch.

Kind regards,
Helen
Just Generators.

Rated 1 out of 5 stars

You are the worst company that can be…

You are the worst company that can be for selling a generator. We made orders three times, you made us cash registers three times. Thank you for cooperating. We will not work with you anymore, and other people will read your everything.

30 July 2024
Just Generators logo

Reply from Just Generators

Hi
Apologies for the inconvenience caused but unfortunately the order had to be cancelled due to the multiple delivery addresses supplied for security reasons. We hope you have successfully purchased the required unit now.
Kind regards, Stuart
Just Generators

Rated 5 out of 5 stars

Good service

Great advice and quick delivery. only problem was the free cover seems to be for a different generator lots to small but I'm not complaining its free probably wouldn't even use it

25 July 2024
Just Generators logo

Reply from Just Generators

Hi Clive,

Your positive feedback is much appreciated. It's great to know that our team gave you some great advice and that your new item arrived quickly too. Sorry to hear about the cover being too small but you are welcome to call us to discuss.

Kind regards,
Helen
Just Generators.

Rated 1 out of 5 stars

The company involved had no interest in…

The company involved had no interest in a fault that I was trying to explain was rude and obnoxious. And when I decide to buy a new generator I will not be buying from this company if you’re not a customer of theirs are simply do not want to help offer support clearly is on their website. Their support is only for existing Customers not potential new ones

30 July 2024
Unprompted review
Just Generators logo

Reply from Just Generators

Hi
Apologies for the late reply and we can assure you that we do welcome enquiries from new & potential customers but we cannot I'm afraid answer technical fault finding general questions and would always look to direct people towards a repair specialist in those cases to ensure the correct and best advice is obtained.
Kind regards, Stuart
Just Generators

Rated 1 out of 5 stars

Phoned for some advice on an issue with…

Phoned for some advice on an issue with my diesel generator only to be told, “ we dont help non customers”
The fact i was looking at the possibility of having to buy a new one I think this company might be able to help. How wrong I was I was dealt with a rude individual Who didn’t care or was interested In anything I had to say regarding my fault with my generator. If and when It’s time to buy a new one. I certainly won’t be entertaining this company and will be spending my money elsewhere.

30 July 2024
Unprompted review
Just Generators logo

Reply from Just Generators

Hi
I am sorry to hear that you feel this way but we are a retailer of new units and do of course provide full back to our customers but we are unable to simply answer general fault finding questions as these are better answered by a qualified engineer, we would not want to give out incorrect advice in the repair field that we do not specialise in.
We hope you have now spoken to a specialist and rectified your issues.
Kind regards, Stuart
Just Generators

Rated 5 out of 5 stars

Quick delivery

Quick delivery, all hassle free

8 July 2024
Just Generators logo

Reply from Just Generators

Hi Neil,

Many thanks for your feedback. It's great to hear that the delivery went well and that all is well. If we can be of further help please don't hesitate to get in touch. Our friendly team are always happy to offer advice if you need it.

Kind regards,
Helen
Just Generators.

Rated 5 out of 5 stars

Great product & price

Great product & price. Very quick delivery. Only issue was that internal battery needed recharging on delivery

4 June 2024
Just Generators logo

Reply from Just Generators

Hi James,

Many thanks for your great feedback and 5 star review. It's good to hear that you are happy with your product and the price. I hope now the battery is charged that it is working well for you and we hope you'll consider using us again in the future.

Kind regards,
Helen
Just Generators.

Rated 5 out of 5 stars

Competitive price

Competitive price, good comms and fast delivery

31 May 2024
Just Generators logo

Reply from Just Generators

Hi Roy,

Many thanks for your great feedback and generous 5 star review. It's good to know the price was competitive and that the team provided you with a high level of communication. Glad to hear your item arrived quickly too. If we can be of further help please let us know.

Kind regards,
Helen
Just Generators.

Rated 5 out of 5 stars

Excellent to deal with

Excellent to deal with, super helpful. Would recommend.

11 June 2024
Unprompted review
Just Generators logo

Reply from Just Generators

Hi Richard,

Many thanks for your feedback and generous 5 star review. We are pleased that you found us helpful and easy to deal with and that you would recommend us too. We wish you all the best with your new item and hope it works well for you. If we can be of further help please do get in touch with the team here.

Kind regards,
Helen
Just Generators.

Rated 5 out of 5 stars

Expert advice and prompt service

I called Just Generators because I wasn't sure which generator would suit me best. After 10 minutes talking to an expert about the balance between noise, fuel tank size and power requirements, I homed in on the right generator for me. I then placed my order (it was competitive to anything else on line) and the generator was with me two days later. A very good experience all round.

28 February 2024
Just Generators logo

Reply from Just Generators

Hi Eric,

It's great to hear that you were able to select the right generator to suit your needs after talking to one of our experts here at Just Generators. We take great pride in having the knowledge needed to do exactly this so your feedback is much appreciated. If we can be of further help please get in touch.

Kind regards,
Helen
Just Generators.

Rated 5 out of 5 stars

Hi I was very pleased with the…

Hi I was very pleased with the generator and the service and delivery was excellent

16 February 2024
Just Generators logo

Reply from Just Generators

Hi Graham,

Many thanks for your feedback and generous 5 star review, we really appreciate it. We are happy to hear that you are pleased with your new generator and we hope it works well for you, for many years to come. It's great to know that you felt the service we provided and the delivery was excellent - thank you! If we can be of further help or you feel you need any advice for your new generator please feel free to get in touch with one of our experts here at Just Generators, but in the meantime we wish you all the best.

Kind regards,
Helen
Just Generators.

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