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JustGlobes Reviews 1,888

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 223 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their beautiful appearance, impressive detail, and excellent quality, often noting they are well-made and aesthetically pleasing. Many consumers are delighted with the prompt delivery, finding the ordering process straightforward and receiving their items quickly and well-packaged. The service is consistently highlighted as excellent, with people appreciating the helpful advice and product knowledge provided. However, some customers also noted issues with product quality, such as visible printing defects, misaligned parts, and flimsy components, particularly for items described as high-quality or handcrafted. A few other people also felt that the quality did not match the price point or product description, and some experienced issues with delivery notifications or receiving damaged items.

What people talk about most

Product

Customers consistently note positive experiences with product, praising its high quality, craftsmanship, and... See more

Quality

Consumers find quality to be positive, with many reviewers describing products as well-made, stylish, and of... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the speed and... See more

Order

Customers had positive experiences with order, finding the process straightforward and easy, whether ordering... See more

Service

Users describe positive interactions with service, highlighting excellent and genuine customer service that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wanted something special for my grandson’s 18th birthday but needed some advice. Alex was available on the phone and was able to help me make the right choice. The globe is really beautiful and I kn... See more

Rated 5 out of 5 stars

Wow, Ordered my globe one day delivered 2 days later easy to order kept fully informed of delivery. Opened the box & i am not disappointed its beautiful. Just what I expected, detail is impressi... See more

Rated 5 out of 5 stars

Contacted the company via instragram message to ask advice on a globe for my 5 year old grandson got an instant reply with what one to choose. Next day delivery and a perfect present. I went for the i... See more

Rated 5 out of 5 stars

Really prompt delivery, excellent quality and aesthetically pleasing globe. It was a birthday present for my husband who has wanted a globe for years. He couldn’t be more pleased with it and it sits... See more


Company details

  1. #5 of 52 best companies in Furniture Accessories
  2. #10 of 206 best companies in Decoration and Interior Design Store

Written by the company

Discover our huge range of world globes, globe bars, desk globes, kids globes and more. Over 70,000 happy customers have trusted us since 2006. Free delivery to mainland UK with fast dispatch from our Northamptonshire headquarters.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.9

All reviews

(1,888)

206 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service With so many companies now it is…

With so many companies now it is impossible or very difficult to speak to a person if there is a problem. I made an error in my choice and when I telephoned through I spoke immediately to a very helpful and understanding lady who immediately made the changes before dispatch. It was so refreshing to get straight through with no AI. This is so important to the customer but sadly lacking now. Thank you.

2 January 2026
JustGlobes logo

Reply from JustGlobes

Thank you so much for the kind review. We like to think this is one of our points of difference but sometimes that is hard to get across ourselves. This review is so helpful for future customers. Enjoy the globe!

Rated 5 out of 5 stars

A well constructed globe with…

A well constructed globe with impressive cartography . Looks great as both an accurate instrument and home aesthetic. Solid materials used in construction give this globe a refined look and feel. A value for money British project- highly recommended.

5 January 2026
Rated 5 out of 5 stars

Traveller children's globe.

Globe arrived quickly and well packaged. I wanted one including ocean currents. This has Lat/Long and time dial. Great for following Aubrey/Maturing voyages by Patrick O'Brien. It is lightweight ; good for kids, however, I would have liked a heavier base. The booklet is very useful.

5 January 2026
Rated 5 out of 5 stars

Great product

Very informative and comprehensive web site - good advice regarding cheaper internet versions that don't have UN recognised borders.
The globe was exactly as described and well packaged - birthday present well appreciated.

2 January 2026
Rated 1 out of 5 stars

Disappointing quality - issues described as “as expected”

I purchased the Da Vinci Rust Italian Globe Bar as a Christmas gift, based on the website description describing it as having “no compromise on style” and being a “fine example of Italian craftsmanship” and a centrepiece item.

The reality did not match this description. The globe has visible printing defects (including red smudge-like marks), a misaligned meridian ring, and once assembled, it does not sit securely and wobbles. The wooden components are extremely lightweight and appear to be laminated/composite rather than solid wood, which further affects stability and gives the item a low-quality feel inconsistent with how it is marketed.

I contacted customer service with clear photo and video evidence. I was told that the defects shown were “as expected.” The only option offered was to return the item under the unwanted items policy, which would involve a 20% deduction as well as the cost and risk of returning a very large, fragile item.

Because of the size and fragility of the globe, returning it was impractical. I have decided to reluctantly keep it and modify it myself to make it stable and usable - something I should not have to do for a product sold based on craftsmanship and quality.

If visible misalignment, printing defects, and the use of lightweight laminated materials are considered normal for this product, that information should be made clear in the product description so customers can make an informed decision before purchasing.

12 December 2025
Unprompted review
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Reply from JustGlobes

I'm sorry you weren't happy with your item and our offers to resolve the minor issue on one of the parts of the bar globe.
I notice you escalated this to your bank who found in our favour. Despite this, let us know should you require the replacement part as discussed and we will happily arrange this for you.

Rated 5 out of 5 stars

Brilliant ( global) service!!

Really helpful advice on the helpline prior to purchase, easy to pay arrangement, great delivery service and the fragile article was delivered safely. The item was a Christmas present for our granddaughter and she was delighted with it. Great service. Many thanks

20 November 2025

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