Website refused to accept any of my details though I tried for several days. I phoned and a lovely helpful lady called Tendai sorted me out, she had to check we cd have a twin room not a double be... See more
Company replied
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Review summary
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Booked by phone, I spoke to a lady called Kelly she was so lovely, helpful and efficient went through everything making sure I understood then asked me if I had any questions felt reassured booking wi... See more
Company replied
Whether it is for a long weekend or a week long holiday Just Go are very good value for the cost. The coaches are comfortable, the drivers are helpful and friendly and the hotels are pretty reasonabl... See more
Company replied
We had a super holiday as usual when using JustGo. Nothing was too much trouble for Damien our driver. The hotel was lovely and a really good choice of food offered.The room was clean and welcoming an... See more
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Company details
- #121 of 145 best companies in Tour operator
- #13 of 23 best companies in Bus and coach company
- #7 of 8 best companies in Bus tour agency
- #180 of 205 best companies in Travel agent
About Just Go Holidays
Written by the company
Just Go! Holidays is one of the UK’s leading coach holiday operators, specialising in great value tours to every corner of England, Scotland, Wales, Ireland, continental Europe and further afield.
To reflect the growing diversity of our customers, we offer a huge variety of holidays, whether our customers want to relax by the sea, explore the countryside or experience a bit of European culture.
From our Super Value short weekend breaks to longer, more leisurely tours, we aim to have a suitable tour to cater for all tastes.
We also offer a range of fully escorted tours with flights, such as our Star Value All-Inclusive and brand-new 'Jewels' collections. Go island hopping across the sparkling Aegean, soak up the sun in beautiful Croatia, delve into Portuguese culture or discover the charming isle of Crete. Or venture further afield to find sea turtles, river safaris, Buddhist temples and beautiful gardens in beautiful Sri Lanka.
We also offer increasingly popular Heritage tours, where we discover the vast cultural heritage enclosed within magnificent houses, spectacular castles, captivating museums, beautiful gardens and more.
The heritage theme continues throughout many of the UK breaks with trips on heritage steam locomotives, like the Flying Scotsman, barge trips on waterways and canals as well as visiting historic gardens.
Written by the company
- Easy journeys, handled properly
- We take care of the details so you don’t have to. From your local pickup to carefully planned routes and well-chosen hotels, everything is organised with clarity and care. Our drivers know these tours inside out, so you can relax knowing your journey is in safe hands.
Contact info
1st Floor, 111 High St, GL50 1DW, Cheltenham, United Kingdom
- 0333 234 2010
- customerservices@justgoholidays.com
- justgoholidays.com
4.4
Excellent
21k reviews
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The advisor was very patient & helped…
The advisor was very patient & helped me through the booking.The shortbreaks were very varied.Looking forward to our trip.
26 August 2026
Reply from Just Go Holidays
Hi Kathleen, We're delighted to hear that our advisor was patient and helpful throughout your booking process, and that you found our short breaks varied. We hope you have a wonderful trip! Regards, Jani
Coachman John made the experience great…
Coachman John made the experience great for us. Taking good care of us during our trips out and able to keep in touch at all times
31 August 2026
Reply from Just Go Holidays
Hi Maureen, We're so pleased to hear that our coach driver made your experience great, taking good care of you during your trips and keeping in touch at all times. We appreciate your kind feedback! Regards, Jani
Abba Voyage
A relaxing Travel to London,we were on coach 2 from Newcastle under Lyme on Sunday 9th August.As we were going into London the next day the Driver gave us plenty of information about the different buildings we passed ,thoroughly enjoyed it.
9 August 2026
Reply from Just Go Holidays
Hi Nichola, We're so glad you had a relaxing trip to London and enjoyed the informative commentary from our driver on coach 2. We appreciate you sharing your positive experience with us! Regards, Jani
Reply from Just Go Holidays
Dear Mrs Leonard, We are so pleased to hear that you had a great holiday and that everything was well organized. Thank you for your wonderful feedback! Regards, Jani
Reply from Just Go Holidays
Dear Mr Barker, We're so glad you found our service easy to use and our prices ideal. We appreciate your kind words about our friendly staff. Regards, Jani
The trip was great value
The trip was great value. The only thing was the hotel, could have been better.
26 August 2026
Reply from Just Go Holidays
Dear Mrs Daley, We're so pleased to hear you had a lovely break, met friendly people, and found it to be excellent value for money. Thank you for your positive feedback! Regards, Jani
I was able to book on a Bank Holiday.
I was able to book on a Bank Holiday, and there was a Bank Holiday discount. The person I spoke to was very helpful.
2 September 2026
Reply from Just Go Holidays
Hi Ivy, We're so pleased to hear you were able to book on a Bank Holiday and benefit from the discount. It's wonderful to know our team member was very helpful! Regards, Jani
Very helpful an informative
26 August 2026
Reply from Just Go Holidays
Dear Mrs Hemmings, We're so happy to hear that you found our service helpful and informative. We truly appreciate your kind words! Regards, Jani
This was a great experience
This was a great experience me and my granddaughter had the best time ever but it was quite a long journey on the bus. Other then that 5 stars
26 August 2026
Reply from Just Go Holidays
Dear Miss Richardson, We're so glad you and your granddaughter had such a wonderful time! We understand long journeys can be tiring, and we appreciate your feedback. Regards, Jani
Pick up Point was cancelled
Pick up Point was cancelled , we booked the holiday because this location is convenient for us .
31 August 2026
Reply from Just Go Holidays
Dear Mrs Karunaratne, We're so happy to hear that our team was able to assist you. We truly appreciate you taking the time to share your positive experience with us. Regards, Jani
Emily
Emily, the person that I spoke to was extremely helpful. As there was nosing single room immediately available, she offered to contact the hotel and get back to me, which she did. She was a!so very helpful in guiding me through the booking process.
21 August 2026
Reply from Just Go Holidays
Hi Mavis, We're delighted to hear that our team member provided such excellent assistance and guidance throughout your booking process. We appreciate you sharing your positive experience! Regards, Jani
Good customer service
25 August 2026
Ireland tour
The hotel food and people on bus really good and friendly. It was the unknown time travelling which stopped this being 5 star
30 August 2026
The young lady I spoke to was clear and…
The young lady I spoke to was clear and polite. Everything was completely straightforward. Top marks, JustGo!
R.L.
31 August 2026
Reply from Just Go Holidays
Hi Rita,
We're so pleased to hear that your experience was clear and straightforward, and that you found our team member polite. Thank you for awarding us top marks! Regards, Jani
Sounded happy Spoke clearly and…
Sounded happy Spoke clearly and answered all our querys
31 August 2026
Reply from Just Go Holidays
Hi Teresa, We're so pleased to hear that our team member sounded happy, spoke clearly, and answered all your questions. Thank you for your positive feedback! Regards, Jani
Started off with a very comfy coach and…
Started off with a very comfy coach and great driver, the hotel was nice, food good and staff exceptional , the only issue I had was the location of the hotel, I wanted to see the tattoo and walk round the fringe but our hotel was in Glasgow which made the fringe impossible topped with the fact that we didn’t get back to the hotel that night till 2.30 am which was to
Late. Other than that it was great.
31 August 2026
Reply from Just Go Holidays
Hi Barbara, We're glad to hear you enjoyed the comfortable coach, great driver, nice hotel, good food, and exceptional staff. We understand your disappointment regarding the hotel's location and the late return, which impacted your plans for the Tattoo and Fringe. We appreciate your valuable feedback. Regards, Jani
It was very easy ringing the company…
It was very easy ringing the company and very helpful when I spoke to the person who answered. Unfortunately I cannot now remember the name of the person who answered.
1 September 2026
Reply from Just Go Holidays
Dear Mrs Westwood, We're so glad to hear that you found it easy to reach us and that our team member was very helpful during your call. We appreciate you sharing your positive experience! Regards, Jani
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