Just Honda Reviews 

1,007
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times and the exceptionally polite drivers who take the extra time to carefully demonstrate and explain how the equipment operates. People also appreciate the outstanding product quality, competitive prices, and the clear communication maintained throughout the purchasing process. Some reviewers were not happy with delivery complications, noting unexpected schedule changes or issues with the courier service. A few people also mentioned extra charges for delivery to remote areas or minor difficulties handling specific parts of the order.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently highlighting the speed and punctuality... See more

Product

Customers consistently note positive experiences with product, highlighting the excellent build quality and... See more

Service

Users describe positive interactions with service, highlighting first-class experiences and excellent... See more

Price

People report positive experiences with price, highlighting competitive rates and reasonable delivery... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members and delivery drivers are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My Honda HF2625 ride-on mower arrived on time, delivered by a knowledgeable guy who painstakingly demonstrated the salient features of the machine and answered all my questions. The mower itself is... See more

Company replied

Rated 5 out of 5 stars

Placed order just before Easter and within a couple of hours had contact offering pre Easter delivery if I would like. Goods delivered on time and lawnmower assembled and demoed by the driver. All in... See more

Company replied

Rated 5 out of 5 stars

Purchased a Honda Izy Lawnmower, was contacted by Bella from Just Honda to say there would be a extra charge of £15 for postage as I live in Scotland, I was a lttle surprised as I'm not in the highlan... See more

Company replied

Rated 5 out of 5 stars

Was easy ordering super fast delivery. Little problem was instantly sorted with a call to there customer service department. Will definitely be buying from them again. Big thumbs 👍 up from me

Company replied


Company details

  1. #15 of 24 best companies in Lawn Mower Shop
  2. #89 of 189 best companies in Garden centre

Written by the company

Find Honda lawn mowers, garden tractors, brush cutters, hedge cutters, blowers and much more, all at discount prices. Just Honda (an online sales division of Calgary Just Companies Limited) is a website dedicated to supplying Honda garden machinery, generators and power equipment to the UK market. If you need some advice about which product is best for your needs, just call our friendly and helpful sales team on 0345 222 5614 (Monday-Friday 8.30am - 5.00pm). With a wealth of experience and expert knowledge about all the Honda products we sell, they can answer your questions quickly, accurately and reliably. You should then have a much clearer picture about which Honda product is right for your specific needs.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Replied to 50% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(1,007)

71 reviews in the last 12 months

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Rated 5 out of 5 stars
Just Honda logo

Reply from Just Honda

Hi Kevin,

Thank you for your feedback. We know our customers' time is valuable, so we work hard to streamline our service while maintaining a high level of support. It’s great to hear we hit the mark for you. We appreciate your business!

Thanks
Harry
Just Honda

Rated 5 out of 5 stars

Excellent service

I ordered the lawnmower and was contacted very quickly to arrange delivery. Prompt delivery and lawnmower set up .

10 April 2026
Just Honda logo

Reply from Just Honda

Hi Audrey,

Many thanks for the kind words! We know that when you buy a new mower, you want to get straight to the grass. That’s why we make it a priority to call quickly and ensure everything is fully set up and ready to go upon delivery. We’ll be sure to pass your thanks on to the delivery team!

Thanks
Harry
Just Honda

Rated 1 out of 5 stars

Honda 7 warranty-void not worth the paper it’s written on

Purchased a new Honda self drive in late September 2025, used a few times, I started to have issues when storing mower in slow mode to empty box/ mower cut out.
Complained to point of purchase Honda dealer to be informed out of their 30 days return-contact Honda direct.
Honda direct told me to arrange for Honda dealer to inspect ( Hereford) , I arrange for them to collect at the cost of £99.00 plus vat as I’m disabled I can’t lift.
I received an email to say it was the carburettor and would put a claim into Honda , I have now been informed the issue was caused by dirty/ contaminated petrol.
I purchase my petrol from the only busy petrol station in Monmouth town so that can’t be, then they said it might be the was I stored the mower, I explained a per instructions.
Honda have refused to cover the fault under its 7 year warranty- I ASK WHAT WARRANTY!.
If it was an old mower then I expect it!
It’s a common fault as I find out online .
Stay away from Honda buy from another company.

8 April 2026
Unprompted review
Rated 1 out of 5 stars

No response from customer service

No response from customer service, 6 days since i emailed to tell them it arrived damaged.
Broken parts on arrival.
Expect better from Honda.

Update- They said they would send me a replacement part to fix 1 of the broken parts but i should try to fix the other issue myself. Still not bothered to send the part they said they would send. Would be a good machine if it wasn't broken, the useless customer service means i will never buy Honda again though.

26 March 2026
Rated 5 out of 5 stars

All good

All good , happy with their service ,

Excellent company .

25 March 2026
Just Honda logo

Reply from Just Honda

Hi Martin,

Many thanks for the kind words! We’re so glad everything was all good with your experience. We strive to be a company our customers can truly rely on, so hearing that you’re happy with our service means a lot to the whole team. Happy gardening!

Thanks,
Harry
Just Honda

Rated 5 out of 5 stars

Superb service

Superb service, very quick from order to delivery, all staff were very informative and kept me up to date throughout the whole process, would definitely use again and recommend this company.
Thanks to all concerned

24 March 2026
Just Honda logo

Reply from Just Honda

Hi Phil,

Thank you for the five-star review. We believe that clear communication is just as important as the machinery we sell, so we are delighted that you felt well-informed throughout the process. Your recommendation is the highest compliment we can receive. We appreciate your business!

Thanks,
Harry
Just Honda

Rated 5 out of 5 stars
Just Honda logo

Reply from Just Honda

Hi Gavin,

Thank you for the five-star feedback. Speed is important, but getting your kit to you in perfect shape is our top priority. It’s great to hear that our team hit the mark on both counts for you!

Thanks,
Harry
Just Honda

Rated 5 out of 5 stars

Speedy delivery

Sent out right away,great service.

13 March 2026
Just Honda logo

Reply from Just Honda

Hi Amy,

Thank you for the five-star feedback. Efficiency is at the heart of what we do at Just Honda, and we’re pleased to hear that our fast dispatch and service met your expectations. We appreciate your business!

Thanks,
Harry
Just Honda

Rated 5 out of 5 stars

Very professional outfit

Very professional outfit. Used numerous time never failed to disappoint.

13 March 2026
Just Honda logo

Reply from Just Honda

Hi Mark,

Thank you for the five-star feedback. We strive for consistency in every order, so hearing that we have looked after you well across numerous purchases is wonderful. We appreciate your loyalty to Just Honda and look forward to serving you again in the future!

Thanks,
Harry
Just Honda

Rated 5 out of 5 stars

The process from start yto finish was…

The process from start yto finish was very easy, and the price was Really Good.
Top Marks for Just Honda

9 March 2026
Just Honda logo

Reply from Just Honda

Hi Glynn,

Many thanks for the top marks! We are delighted that you found the entire process easy and the pricing to be competitive. Our goal is to make getting a quality Honda machine as simple as possible. Enjoy your new equipment!

Thanks,
Harry
Just Honda

Rated 5 out of 5 stars

Just what i had hoped for.

Delivery on time,by a very nice gentleman, who then proceeded to show me how to operate the lawn mower, and explained clearly, to me the steps to take to operate it correctly.
After using the lawn mower for two consecutive days, i am very impressed with it,Awsome.😊

19 March 2026
Just Honda logo

Reply from Just Honda

Hi Martin,

Brilliant to hear! There is nothing better than a new piece of kit that does exactly what you hoped for. We’re very glad that our team could get you off to a flying start with a clear walkthrough.

Thanks,
Harry
Just Honda

Rated 5 out of 5 stars

The service was first class

The service was first class . My mower was delivered on time by paolo who run through the workings of the lawnmower with me . An excellent service especially the delivery driver who was so helpful. Thank you. 🙏

4 March 2026
Just Honda logo

Reply from Just Honda

Hi Mark,

Brilliant to hear! We aim for nothing less than a first-class experience, and we’re glad that we hit the mark for you. There’s nothing we like more than a happy customer who is ready to get straight to work with their new kit. Thank you and happy gardening!

Thanks,
Harry
Just Honda

Rated 5 out of 5 stars

Everything you need for your Honda mower

If you have a Honda mower you can get all the parts you need, the correct blade and so on. Their service packs contain a new plug, air filter and the correct amount of oil you need. Hondas are designed to be easy to service and use. Punctual and always good service.

24 February 2026
Just Honda logo

Reply from Just Honda

Hi Paul,

Thank you for the five-star feedback. We are pleased that our service kits and genuine Honda parts are helping you keep your machine in top condition. Our goal is to make servicing as straightforward as possible, and it’s great to hear that our punctual delivery met your expectations.

Thanks,
Harry
Just Honda

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with, good prices and very good communication and delivery. Friendly and helpful team.

17 February 2026
Just Honda logo

Reply from Just Honda

Hi,

Thank you for the five-star review. We are pleased that you enjoyed our prompt delivery and found our staff helpful. It is great to know that our efforts to provide clear communication are hitting the mark. We look forward to serving you again.

Thanks,
Harry
Just Honda

Rated 5 out of 5 stars

Purchased a Honda Izy Lawnmower

Purchased a Honda Izy Lawnmower, was contacted by Bella from Just Honda to say there would be a extra charge of £15 for postage as I live in Scotland, I was a lttle surprised as I'm not in the highlands or the like; however, the price of the lawnmower was good so I paid the extra. The lawnmower was delivered by DHL later that week in perfect condition and put away until springtime. While I am pleased with the service so far, and have given 5 stars, the litmus test is how the company responds when there is an issue which I've not had to test yet.

4 February 2026
Just Honda logo

Reply from Just Honda

Hi Mark,

Thank you for your feedback. We are glad you found our pricing competitive and that your mower arrived in perfect condition. We appreciate your comments regarding the delivery charge to Scotland and will continue to work with our couriers to keep these as fair as possible. We are confident you’ll love the Honda Izy, but should you ever have an issue, our aftersales team is just a phone call away and ready to help.

Thanks,
Harry
Just Honda

Rated 5 out of 5 stars

Generator Service

Great service genuine parts arrived very quickly to allow service of my generator.

6 January 2026
Just Honda logo

Reply from Just Honda

Hi Stan,

Thank you for the five-star feedback. We pride ourselves on our extensive stock of authentic spare parts and our efficient delivery service. We are pleased we could help and hope to hear from you again soon!

Thanks,
Harry
Just Honda

Rated 1 out of 5 stars

Worst service ever

I ordered a bottle worth £7.99, paid £10 shipping for next day, 10 days later still not recieved but had a review sent quicker, disgusting

19 December 2025
Just Honda logo

Reply from Just Honda

Hi Nathan
Apologies for the inconvenience caused here, our couriers DHL did struggle under the extreme pressure of consignments in the lead up to Christmas but upon further investigation once we had returned to the office we can see the delivery was made to you the very same morning you posted this review.
We trust everything is now in order but if we can assist further please feel free to get back in touch.
Once again, apologies for the late delivery but we hope you understand the reasons why.
Kind regards, Stuart
Just Lawnmowers

Rated 5 out of 5 stars

Price and Delivery first class will buy…

Price and Delivery first class will buy again,

8 December 2025
Just Honda logo

Reply from Just Honda

Hi Carl,

Thank you for the five star review. We are glad to hear everything went smoothly and that you are happy with the delivery and price. We look forward to seeing you again!

Kind regards,
Harry
Just Honda

Rated 5 out of 5 stars

This company performed well in all areas.

This company performed well in all areas. The price was good. The ordering on the web was fine. The delivery time was great. The delivery was exceptional. The product was exactly as described. All in all a good company to do business with.

24 November 2025
Just Honda logo

Reply from Just Honda

Hi Peter,

Many thanks for your feedback and 5 star review. We are delighted that you felt we performed well in all areas as we take immense pride in offering a high level of customer service. We hope you'll consider using us again and in the meantime we wish you all the best with your new item.

Kind regards,
Helen
Just Honda

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