Just Honda Reviews 

1,007
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times and the exceptionally polite drivers who take the extra time to carefully demonstrate and explain how the equipment operates. People also appreciate the outstanding product quality, competitive prices, and the clear communication maintained throughout the purchasing process. Some reviewers were not happy with delivery complications, noting unexpected schedule changes or issues with the courier service. A few people also mentioned extra charges for delivery to remote areas or minor difficulties handling specific parts of the order.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently highlighting the speed and punctuality... See more

Product

Customers consistently note positive experiences with product, highlighting the excellent build quality and... See more

Service

Users describe positive interactions with service, highlighting first-class experiences and excellent... See more

Price

People report positive experiences with price, highlighting competitive rates and reasonable delivery... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members and delivery drivers are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My Honda HF2625 ride-on mower arrived on time, delivered by a knowledgeable guy who painstakingly demonstrated the salient features of the machine and answered all my questions. The mower itself is... See more

Company replied

Rated 5 out of 5 stars

Placed order just before Easter and within a couple of hours had contact offering pre Easter delivery if I would like. Goods delivered on time and lawnmower assembled and demoed by the driver. All in... See more

Company replied

Rated 5 out of 5 stars

Purchased a Honda Izy Lawnmower, was contacted by Bella from Just Honda to say there would be a extra charge of £15 for postage as I live in Scotland, I was a lttle surprised as I'm not in the highlan... See more

Company replied

Rated 5 out of 5 stars

Was easy ordering super fast delivery. Little problem was instantly sorted with a call to there customer service department. Will definitely be buying from them again. Big thumbs 👍 up from me

Company replied


Company details

  1. #15 of 24 best companies in Lawn Mower Shop
  2. #89 of 189 best companies in Garden centre

Written by the company

Find Honda lawn mowers, garden tractors, brush cutters, hedge cutters, blowers and much more, all at discount prices. Just Honda (an online sales division of Calgary Just Companies Limited) is a website dedicated to supplying Honda garden machinery, generators and power equipment to the UK market. If you need some advice about which product is best for your needs, just call our friendly and helpful sales team on 0345 222 5614 (Monday-Friday 8.30am - 5.00pm). With a wealth of experience and expert knowledge about all the Honda products we sell, they can answer your questions quickly, accurately and reliably. You should then have a much clearer picture about which Honda product is right for your specific needs.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(1,007)

71 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product fast delivery

Great product fast delivery

25 March 2025
Just Honda logo

Reply from Just Honda

Hi Ross,

Many thanks for your great review, we really appreciate it. It's good to know you are happy with your new product and that we delivered it to you on time. If we can help you with anything else please do get in touch with our team of Honda experts.

Kind regards,
Helen
Just Honda.

Rated 5 out of 5 stars

Very good service

easy to fine the products and fast service.

13 March 2025
Just Honda logo

Reply from Just Honda

Hi Andy,

It's really great to receive such positive feedback about our website and we are delighted that you were able to find what you needed. As Honda approved dealers we aim to offer a personal and reliable service to all of our customers, so your feedback is most appreciated.

Kind regards,
Helen
Just Honda.

Rated 1 out of 5 stars

Bought a lawnmower 2 years ago and we…

Bought a lawnmower 2 years ago and we had issues with it spluttering and cutting out last year so had it serviced (made no difference) and gone to use it this year and it’s dead! A complete waste of over £300! I would never ever buy another Honda mower avoid the Izy they don’t last!

11 March 2025
Unprompted review
Just Honda logo

Reply from Just Honda

Hi Kara
We can trace no order from you at all and have reached out to you anyway but have had no response!
Was this intended to be directed at another retailer or the manufacturer themselves?
Kind regards, Stuart
Just Honda

Rated 5 out of 5 stars

Brilliant

Great from start to finish

6 March 2025
Just Honda logo

Reply from Just Honda

Hi Charles,

Well it sounds like everything went well when you ordered from us here at Just Honda, which is exactly how we hope it will be for all of our customers. If we can help you with anything else please do get in touch.

Kind regards,
Helen
Just Honda.

Rated 5 out of 5 stars

Absolutely no problem

Absolutely no problem. Kit arrived on time and service completed with no issues. Thanks.....

7 March 2025
Just Honda logo

Reply from Just Honda

Hi Alan,

Thank you for your great feedback. It's really good to hear that everything went so well when you ordered from us here at Just Honda. As Honda approved dealers we aim to offer a high level of customer service so it's always nice to receive positive feedback from our customers. We wish you all the best with your new item and hope you'll shop with us again soon.

Kind regards,
Helen
Just Honda.

Rated 5 out of 5 stars

Entire Process Was Professional From Start To Finish

Very Satisfied With The Customer Service Provided. Delivery By Their Own Driver Was Fast And Friendly With A Courtesy Call 10 mins Before Delivery. Would Reccomend To Others Looking For A Hassle Free Experience.

19 February 2025
Just Honda logo

Reply from Just Honda

Hi,

Thank you for your great feedback. It's wonderful to hear that you were very satisfied with the customer service you received from us as we take extra care with this. Glad the delivery went well and we hope you'll consider shopping with us again.

Kind regards,
Helen
Just Honda.

Rated 1 out of 5 stars

Poor service

Ordered a package , lawnmower assembly and petrol can and oil .
It could not be delivered in a timely manner to my home and it was agreed to be shipped to by house. Only the lawnmower arrived none of the extras.
Very very poor service

28 February 2025
Just Honda logo

Reply from Just Honda

Hi John
Apologies for the inconvenience of not being able to personally deliver the machine to you but pleased that DHL have delivered the machine for you now. Sorry to hear the extras were not in the box, this is unusual as our warehouse team are very good at packing orders - can I ask if you have reported the missing items to our aftersales team already please as if not we will happily get these sent on for you. Looking forward to hearing from you.
Kind regards, Stuart
Just Honda

Rated 5 out of 5 stars

Great service 5*

Great service and fantastic price mower delivered to your door!!

26 February 2025
Just Honda logo

Reply from Just Honda

Hello,

Thanks for your feedback. It's great to know that you were happy with the price of your new lawnmower and we hope it is working well for you. If we can be of further help please don't hesitate to get in touch. Our Honda experts are always happy to offer advice and info on all of our products.

Kind regards,
Helen
Just Honda.

Rated 5 out of 5 stars
Just Honda logo

Reply from Just Honda

Hi Ian,

Many thanks for letting us know that the delivery went well and we hope you are happy with your new product. If we can be of any help in the future please do get back in touch.

Kind regards,
Helen
Just Honda.

Rated 5 out of 5 stars

A* service.

A* service.

18 February 2025
Just Honda logo

Reply from Just Honda

Hi Ben,

Many thanks for your 5 star review and for leaving us some feedback. It's great to know that you felt we provided you with a good service when you bought your product from us here at Just Honda. We wish you all the best with it and hope you'll consider using us again in the future.

Kind regards,
Helen
Just Honda.

Rated 5 out of 5 stars

Kept informed during all the process

Kept informed during all the process, from just after ordering to delivery. All staff dealt with were very polite and helpful.

18 February 2025
Just Honda logo

Reply from Just Honda

Hi Wilfred,

Many thanks for your feedback an 5 star review. It's good to know the team kept you informed along the way and that you found us to be polite and helpful. As Honda approved dealers we take our customer service very seriously, so your comments are most welcome.

Kind regards,
Helen
Just Honda.

Rated 5 out of 5 stars

Cheapest online.

Easy to use. Good communication and excellent delivery by themselves, best price on the internet (trust me I checked)
The mower is in perfect condition and came with the oil and a fuel can.

17 February 2025
Just Honda logo

Reply from Just Honda

Hi David,

Many thanks for your 5 star review and for leaving us some feedback. As Honda approved dealers we aim to ensure every customer has a positive experience with us so your comments about good communication and excellent delivery are really appreciated. Glad to know your mower arrived in good condition, and we wish you all the best with it. Please don't hesitate to get in touch if you should need any further help or advice.

Kind regards,
Helen
Just Honda.

Rated 5 out of 5 stars

Excellent service.

Excellent service.
Helpful advice given on the controls for my new Honda ride on mower.
Would recommend

6 February 2025
Just Honda logo

Reply from Just Honda

Hi Tony,

Thank you for your great feedback which is most appreciated by the team here. As Honda approved dealers we work hard to ensure we take care of our customers so it's great to know that we provided you with an excellent service and that our team member gave you some helpful advice about your new ride on. We wish you all the best with it and hopefully you'll consider using us again in the future.

Kind regards,
Helen
Just Honda.

Rated 5 out of 5 stars

Very helpful with arranging a suitable…

Very helpful with arranging a suitable delivery date

4 February 2025
Just Honda logo

Reply from Just Honda

Hi Anthony,

Many thanks for making your purchase from us here at Just Honda. We really appreciate your feedback and to know that our team were helpful in ensuring the delivery date was suitable for you. As Honda approved dealers we pay close attention to our customer care so your comments are most welcome. We wish you all the best with your new Honda product and hope you'll consider using us again.

Kind regards,
Helen
Just Honda.

Rated 5 out of 5 stars

A 5 star service

A 5 star service, from just Honda.The mower was ready
Assembled on arrival, started easily by their driver ,who texted me prior to arrival.

12 February 2025
Just Honda logo

Reply from Just Honda

Hi Edward,

Many thanks for your feedback and 5 star review. It's great to know you felt we provided you with a 5 star service as this is something we strive to achieve for each of our customers.

Kind regards,
Helen
Just Honda.

Rated 5 out of 5 stars

Great Company to deal with.

Decent price. Excellent communication with regard to delivery etc. Delivery driver was really helpful..a credit to your company.

31 January 2025
Just Honda logo

Reply from Just Honda

Hi Graham,

Many thanks for your feedback. It's really good to know that you felt the price was right and that our team ensured you had all the info you needed with regards to the delivery. We're pleased to know our delivery driver was helpful, and we agree, he is indeed a much valued member of our team!

Kind regards,
Helen
Just Honda.

Rated 5 out of 5 stars
Just Honda logo

Reply from Just Honda

Hi David,

It's always great to hear from a returning customer such as yourself and as Honda approved dealers providing a first class service to our customers is always our top priority. Thank you for your feedback and we look forward to dealing with you again sometime.

Kind regards,
Helen
Just Honda.

Rated 5 out of 5 stars

FIRST CLASS SERVICE-PRODUCT ARRIVED ON…

FIRST CLASS SERVICE-PRODUCT ARRIVED ON TIME.PLEASURE TO DEAL WITH THIS COMPANY

6 January 2025
Just Honda logo

Reply from Just Honda

Hi Chris,

Many thanks for your feedback. As Honda approved dealers we take our customer service very seriously so your comments are most appreciated. It's great to hear that your item arrived on time and that you found it a pleasure to deal with us as a company. Please don't hesitate to get in touch if we can be of further help as our team of experts are always happy to help or offer advice in any way they can.

Kind regards,
Helen
Just Honda.

Rated 5 out of 5 stars

A very satisfied customer When delivery went wrong the team…

When delivery went wrong the team sorted it immediately very impressed would not hesitate to buy from them again

3 December 2024
Just Honda logo

Reply from Just Honda

Hi Elsie,

Many thanks for your feedback and for your patience in this matter. We work really hard to make sure our customers are happy, so it's great to know that the team here sorted out the delivery issues as soon as possible. Please don't hesitate to get in touch if we can be of further help as it would be a pleasure to deal with you again.

Kind regards,
Helen
Just Honda.

Rated 5 out of 5 stars

Correct product in good condition & on…

Correct product in good condition & on time.

28 November 2024
Just Honda logo

Reply from Just Honda

Hi,

Thank you for your feedback and generous 5 star review. It's great to know that your item arrived in good condition and on time too. We wish you all the best with it and hope you'll consider using us again in the future.

Kind regards,
Helen
Just Honda.

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