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See what reviewers are saying

Rated 5 out of 5 stars

Response times are excellent. Just Host Me have been hosting my websites for over 15 years, and their standards are just as high now as they always have been. Thank you.

Rated 1 out of 5 stars

worst hosting ever, broke the site, dns down - emailed saying 31st october but it stopped working on 23rd october, I lost tens of thousands of deals as I wasn't getting any emails whole day, only to b... See more

Company replied

Rated 5 out of 5 stars

I have had a reseller account with these guys for over a year now. I knew nothing about hosting but every issue, question (pathetic or not) that I have posed they have been spot on in their support ev... See more

Company replied

Rated 5 out of 5 stars

I’ve been using JustHostMe UK for years, and they’ve consistently delivered a fab service. Their support team are always knowledgeable in their replies and quick to advise on dealing with issues that... See more

Company replied

Company details

  1. Web hosting company
  2. DNS Provider
  3. Email service provider
  4. Telecommunications service provider

Written by the company

At JustHostMe®, we offer quality UK Web Hosting and Website Security services. We also offer Domain Registration Services in the UK.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

149 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Eventually secured a better price but…

Eventually secured a better price but wasnt offered options on renewal without contacting them. Operator quoted a price and issued a new invoice which didnt match the quoted price. A manually adjusted invoice was issued which was acceptable and I renewed. I then received an extra invoice for £0.42 by email which didnt appear on my account.

1 March 2024
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Reply from JustHostMe

Thank you for your review, Colin. It seems like we have already resolved all the issues you've mentioned, but if we can help further, please get in touch with us. Kind regards, Jeffrey

Rated 5 out of 5 stars

Unsure how to update DNS records

Unsure how to update DNS records. Raised a ticket and Jeffrey quickly made the necessary additions. Excellent Customer Support. I highly recommend and use Just Host Me for all my hosting needs.

2 February 2024
Unprompted review
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Reply from JustHostMe

Thank you, Michael. It was a pleasure to resolve this for you. We greatly appreciate your custom and are delighted that you recommend us to others. Kind regards, Jeffrey

Rated 5 out of 5 stars

Outstanding customer support

I know I can rely on prompt helpful support from JustHostMe to sort out any technical problems I have. The CEO is 'hands on' so is always aware of customer issues and steps in to assist. This is a shining example which should be followed by other business bosses.

8 December 2023
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Reply from JustHostMe

Thank you, John. Your glowing feedback and review are greatly appreciated. Kind regards, Jeffrey

Rated 5 out of 5 stars

Simple easy to use straight forward web…

Simple easy to use straight forward web hosting just how it should be fast set up as well highly recommended

16 November 2023
Unprompted review
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Reply from JustHostMe

Thank you for your review, Kyle. We appreciate your feedback and recommendation. Kind regards, Jeffrey

Rated 5 out of 5 stars

The service and support are brilliant

The service and support are brilliant. Nothing appears to be too much trouble. The staff are super helpful.

14 August 2023
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Reply from JustHostMe

Thank you for your review, Dereck. We're always happy to help! We appreciate your positive feedback on our service and support. Kind regards, Jeffrey

Rated 5 out of 5 stars

A great ISP

A great ISP. We have been using them for a number of years and are very happy with the services and support they offer.

6 August 2023
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Reply from JustHostMe

Thank you for your review, Brett. I'm delighted you're happy with our service and support. Kind regards, Jeffrey

Rated 5 out of 5 stars

Support was very quick to respond to a…

Support was very quick to respond to a query I had and took care of it with no issues. Great service.

25 June 2023
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Reply from JustHostMe

Thank you for your review, Alistair. I'm delighted our support team were able to resolve your support request efficiently. Kind regards, Jeffrey

Rated 5 out of 5 stars

Very helpful

I was concerned at the recent price rise but JustHostMe explained the reasons for it and also suggested how I could reduce the cost and still match my needs. Very helpful.

15 June 2023
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Reply from JustHostMe

Thank you for your feedback, Roger. I'm happy we found a solution for you. Kind regards, Jeffrey

Rated 5 out of 5 stars

Super fast support

13 March 2023
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Reply from JustHostMe

Thank you for providing feedback regarding the speed of our support, David. Your custom is greatly appreciated. Kind regards, Jeffrey

Rated 5 out of 5 stars

Great support.

I've been with JustHostMe for many years, and have had no reason to ever look for an alternative.
I only have the personal hosting package and more domains than I need but the support, when needed, is 5-stars. I always get a quick response to my questions, even late on a Sunday evening.

12 February 2023
Unprompted review
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Reply from JustHostMe

Thank you for your excellent feedback, Chris. Your loyalty and custom is greatly appreciated. Kind regards, Jeffrey

Rated 5 out of 5 stars

Excellent Customer Support and…

Excellent Customer Support and Affordable Hosting packages with featured bundles. Jeffrey is always very supportive and responds even on weekends.

19 September 2022
Unprompted review
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Reply from JustHostMe

Thank you for your glowing review, Shahid. We appreciate your kind words. Kind regards, Jeffrey

Rated 5 out of 5 stars

New Company Website

We recently purchased hosting for our company website. Just Host Me were extremely helpful and quick to fix a few teething problems we had. After searching around for many weeks, looking for a hosting solution, we were glad to have found them.

15 August 2022
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Reply from JustHostMe

Thank you for your review. We're delighted that you're happy with our fast and helpful service. I hope our web hosting services continue to excel your requirements. Kind regards, Jeffrey

Rated 5 out of 5 stars

Awesome

Awesome, super fast, easy and reliable. I moved my full website from GoDaddy, where the connection always drop and where I couldn't even back up properly, plus lot of innecesarias over-charges for products I never used.
Now, happy to stay with JustHost for the next 3 years and more

5 August 2022
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Reply from JustHostMe

Thank you for your kind words, Felipe. I've forwarded your feedback to the team. We hope to continue to serve your web hosting requirements for as long as you need us. Kind regards, Jeffrey

Rated 5 out of 5 stars

Over ten years and always great service

I've been with JustHostMe for over ten years - with many new domains registered, abandoned and sometimes re-registered in that time, as well as taking advantage of their hosting services.
I can only say good things; the test is always when you need to reach out for help - and, on the occasions that's been required, it has always come rapidly and issues resolved with zero fuss and with equal expedience.
I can also say that they compare extremely favourably against some of the other companies I have had to use (for professional reasons) over the years.
If you are looking for a domain registrar or site hosting then you can't go wrong.
I'm sad to say that due to moving countries, I now need to move on, so really leaving this review to say thank you!

15 July 2022
Unprompted review
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Reply from JustHostMe

Thank you for your excellent review, Rick. I'm delighted we accommodated your domain and web hosting requirements for over ten years! Best wishes for your move. We're here if you need us again. Kind regards, Jeffrey

Rated 1 out of 5 stars

You fixed one issue and it created…

You fixed one issue and it created others! It had been stressful and a total waste of time. I believe you can do better. I wish you all the best.

20 June 2022
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Reply from JustHostMe

Thank you for your review, Abi. I'm deeply concerned by your feedback. I have e-mailed you requesting further details so I can investigate further for you. Rest assured, I will find an acceptable resolution for you. We're always here to help if you need us. Kind regards, Jeffrey

Update - Abi, I have tried to reach you multiple times but have not received any response from you. You're still hosting your website with us and have placed further orders since your review. However, do get in touch with us so we can discuss your experience further and find a resolution. Thank you.

Rated 5 out of 5 stars

We have used Just Host Me as our domain…

We have used Just Host Me as our domain supplier for nearly 10 years and they have given us 100% reliable service at a reasonable price. I can thoroughly recommend them.

31 May 2022
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Reply from JustHostMe

Thank you for your 5* review. We're delighted you're happy with our service and have been a customer for nearly ten years! Your continued custom is greatly appreciated. We're here if you need us. Kind regards, Jeffrey

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