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Just Kampers Insurance Reviews 

9,467
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 2,202 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally helpful, polite, and take the time to thoroughly explain every detail of the insurance options. People consistently appreciate the prompt assistance and the noticeable financial savings found on bespoke policies compared to standard online comparison sites. Some reviewers were not happy with communication issues, noting prolonged telephone hold times and emails that did not receive a direct reply. A few other people also felt that navigating online accounts, software systems, and accessing digital policy documents could occasionally become a rather frustrating experience.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and highly knowledgeable when explaining insurance options.... See more

Service

Reviewers highlight positive aspects of service, praising the professional, reassuring, and knowledgeable... See more

Price

Users describe positive interactions with price, frequently highlighting competitive rates, fair quotes, and... See more

Customer service

Clients share positive opinions on customer service, highlighting knowledgeable and polite telephone agents... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the website and overall setup... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy informative and reasonable. Wish I had a reply about NCD and upload of documents, didnt find the app useful for uploads. But likely user error rather than your end. Just personable and cover suit... See more

Company replied

Rated 5 out of 5 stars

The member of staff was excellent, took note of the adjustments I needed to make to my insurance following completion of my motorhome conversion. The renewal price quoted for the bespoke policy after... See more

Company replied

Rated 5 out of 5 stars

Friendly communicative assistance over the phone, prompt quote, very competitive price with the full cover that I needed for my camper. Can’t provide feedback on any further assistance or claims as ha... See more

Company replied

Rated 5 out of 5 stars

Arthur and Ellie were both great at going through all my options to allow me to make an informed decision on the best cover for me and my van. My conversations with them both were easily understood.... See more

Company replied


Company details

  1. #19 of 69 best companies in Car and Motor Insurance Agency
  2. #47 of 140 best companies in Insurance company

About Just Kampers Insurance

Written by the company

Just Kampers Insurance was set up with the VW enthusiast in mind and has been providing tailored insurance policies for classic VWs and daily drivers for over twenty years.

Since 1998, we noticed that our customers were not getting the insurance cover their vehicle really required, so we set up Just Kampers Insurance, with the aim to provide affordable insurance, with all the features and benefits we think you and your beloved vehicle deserve.

We are proud to offer:

 
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Just Kampers Parts

Just Kampers is the number one supplier for a comprehensive range of quality parts for your VW campervan and air-cooled car. Trading since 1989, Just Kampers is run by enthusiasts and owners dedicated to helping keep your VW on the road.


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Leave a Review For Just Kampers

If your review is for Just Kampers please leave a review using the link below.

Review Just Kampers

Written by the company

Price Promise

We’ll give you a £50 Just Kampers gift voucher if we can’t beat your current quote

We’ll give you a £50 Just Kampers gift voucher if we can’t beat your current quote
That’s how confident we are that Just Kampers Insurance can offer you the best rates on vehicle insurance.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(9,467)

2,154 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The operator had a lot of patience

The operator had a lot of patience
Explaining the insurance

23 August 2026
Just Kampers Insurance logo

Reply from Just Kampers Insurance

Thanks so much for leaving us a review, William. We really appreciate your comments.

We're glad you're happy with the product and service received. We know your vehicle is important to you, so want to thank you for trusting us with your insurance needs.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Very informative and professional call…

Very informative and professional call handler Ryan, explained everything clearly.

20 August 2026
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Reply from Just Kampers Insurance

Thanks so much for leaving us a review, James. We really appreciate your comments.

We're glad you're happy with the product and service received. We know your vehicle is important to you, so want to thank you for trusting us with your insurance needs.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Customer service team incredibly…

Customer service team incredibly helpful and pleasant to deal with, with Georgia in particular worthy of mention.

20 August 2026
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Reply from Just Kampers Insurance

Thanks so much for leaving us a review, Mr. Brown. We really appreciate your comments.

We're glad you're happy with the product and service received. We know your vehicle is important to you, so want to thank you for trusting us with your insurance needs.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, doing their best to advise you on the pros and cons of each insurance quotes.

20 August 2026
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Reply from Just Kampers Insurance

Thanks so much for leaving us a review, Ian. We really appreciate your comments.

We're glad you're happy with the product and service received. We know your vehicle is important to you, so want to thank you for trusting us with your insurance needs.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 1 out of 5 stars

Terrible

Terrible. Auto renewed policy after being asked not to. Have to phone up to cancel - 34 mins on hold with three different advisors before it was cancelled. Go to Howdens instead !!

25 August 2026
Unprompted review
Just Kampers Insurance logo

Reply from Just Kampers Insurance

I’m keen to look into your experience further and invite you to email your policy details to reviews@justkampersinsurance.comso I can validate your comments and arrange for your concerns to be investigated.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Great service

Easy, quick, knowledgeable, friendly, good price

19 August 2026
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Reply from Just Kampers Insurance

Thanks so much for leaving us a review. We really appreciate your comments.

We're glad you're happy with the product and service received. We know your vehicle is important to you, so want to thank you for trusting us with your insurance needs.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Knowledge of sales person explanation

Knowledge of sales person explanation

21 August 2026
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Reply from Just Kampers Insurance

Thanks so much for leaving us a review, John. We really appreciate your comments.

We're glad you're happy with the product and service received. We know your vehicle is important to you, so want to thank you for trusting us with your insurance needs.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Very friendly and professional service

Very friendly and professional staff who went the extra mile to help sort out our campervan insurance after a change in the policy details. Highly recommended.

22 August 2026
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Reply from Just Kampers Insurance

Thanks so much for leaving us a review, Neil. We really appreciate your comments.

We're glad you're happy with the product and service received. We know your vehicle is important to you, so want to thank you for trusting us with your insurance needs.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Really helpful customer service

Really helpful customer service. Fiona is great and helped individualise insurance to our needs

22 August 2026
Just Kampers Insurance logo

Reply from Just Kampers Insurance

Thanks so much for leaving us a review, Emily. We really appreciate your comments.

We're glad you're happy with the product and service received. We know your vehicle is important to you, so want to thank you for trusting us with your insurance needs.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Very friendly and helpful

Very friendly and helpful. Almost a pleasure !!

18 August 2026
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Reply from Just Kampers Insurance

Thanks so much for leaving us a review, Mr. Smith. We really appreciate your comments.

We're glad you're happy with the product and service received. We know your vehicle is important to you, so want to thank you for trusting us with your insurance needs.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Campervan insurance sorted quickly

A person to talk to on the phone to sort your quote and explain everything you need to know, and instant cover there and then .

22 August 2026
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Reply from Just Kampers Insurance

Thanks so much for leaving us a review, Lloyed. We really appreciate your comments.

We're glad you're happy with the product and service received. We know your vehicle is important to you, so want to thank you for trusting us with your insurance needs.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Spot on

Spot on. Very helpful. Adding on any vehicle cover for very little extra 👍

17 August 2026
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Reply from Just Kampers Insurance

Thanks so much for leaving us a review, Mr. Ruck. We really appreciate your comments.

We're glad you're happy with the product and service received. We know your vehicle is important to you, so want to thank you for trusting us with your insurance needs.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Van in conversion

Just Kampers insure vehicles 'in conversion' to a campervan at a reasonable price and
they are helpful and accommodating on the phone.

19 August 2026
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Reply from Just Kampers Insurance

Thanks so much for leaving us a review, Mark. We really appreciate your comments.

We're glad you're happy with the product and service received. We know your vehicle is important to you, so want to thank you for trusting us with your insurance needs.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Lovely customer service

Lovely customer service

22 August 2026
Just Kampers Insurance logo

Reply from Just Kampers Insurance

Thanks so much for leaving us a review, Leanne. We really appreciate your comments.

We're glad you're happy with the product and service received. We know your vehicle is important to you, so want to thank you for trusting us with your insurance needs.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Justkampers are fabulous

Justkampers are fabulous , helpful and understanding of individuals needs

21 August 2026
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Reply from Just Kampers Insurance

Thanks so much for leaving us a review, Maureen. We really appreciate your comments.

We're glad you're happy with the product and service received. We know your vehicle is important to you, so want to thank you for trusting us with your insurance needs.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Competitive pricing

From start to finish the staff were really helpful and your pricing was very competitive.

21 August 2026
Just Kampers Insurance logo

Reply from Just Kampers Insurance

Thanks so much for leaving us a review, Mark. We really appreciate your comments.

We're glad you're happy with the product and service received. We know your vehicle is important to you, so want to thank you for trusting us with your insurance needs.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Was very simple

Was very simple, the person I spoke to was clear and helpful, and the price was very reasonable.

21 August 2026
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Reply from Just Kampers Insurance

Thanks so much for leaving us a review, Dez. We really appreciate your comments.

We're glad you're happy with the product and service received. We know your vehicle is important to you, so want to thank you for trusting us with your insurance needs.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars
Just Kampers Insurance logo

Reply from Just Kampers Insurance

Thanks so much for leaving us a review. We really appreciate your comments.

We're glad you're happy with the product and service received. We know your vehicle is important to you, so want to thank you for trusting us with your insurance needs.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Literally 1/3 of the price from online…

Literally 1/3 of the price from online comparison sites.
Great customer service on the phone, dealt with a chap called max. Professional, knew his stuff and tailored my quote for what I needed.

21 August 2026
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Reply from Just Kampers Insurance

Thanks so much for leaving us a review, Mr. Ruffell. We really appreciate your comments.

We're glad you're happy with the product and service received. We know your vehicle is important to you, so want to thank you for trusting us with your insurance needs.

Kind Regards,
Chris
The Just Kampers Insurance Team

Rated 5 out of 5 stars

Seamless stress free and a good price

Seamless stress free and a good price. Thanks

17 August 2026
Just Kampers Insurance logo

Reply from Just Kampers Insurance

Thanks so much for leaving us a review, Mr. Roberts. We really appreciate your comments.

We're glad you're happy with the product and service received. We know your vehicle is important to you, so want to thank you for trusting us with your insurance needs.

Kind Regards,
Chris
The Just Kampers Insurance Team

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