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JUST MILK Reviews 543

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TrustScore 4.5 out of 5

4.5

Dairy Supplier
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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the superior taste and quality of the milk products, often noting they are comparable to fresh milk and are a preferred choice over other brands. The ordering process is described as easy and straightforward, with many appreciating the efficiency and promptness of order execution. Reviewers frequently highlight the excellent service, fast delivery, and careful packaging, with deliveries often arriving on time or even next working day. However, some customers also noted issues with the delivery experience, mentioning delays, incorrect addresses, or drivers complaining about carrying items upstairs. A few other people also felt that the packaging could be improved, as some parcels arrived looking as if they had been mishandled.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the quick and prompt delivery... See more

Product

Reviewers highlight positive aspects of the product, with many finding the milk, especially the lactose-free... See more

Quality

Users describe positive interactions with quality, particularly praising the taste of the milk, with many... See more

Order

Consumers find the ordering process to be positive, with many describing it as easy, straightforward, and... See more

Service

Customers consistently note positive experiences with service, often highlighting its excellence and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We live in a rural location far from supermarkets, and local shops do not sell lactose free milk. It's so helpful to have a good stock and to be able to open a new bottle whenever needed. AND... jus... See more

Rated 5 out of 5 stars

I have been using Just Milk lactose free for many years now, it not always available from where we do our online shopping, this is the online order I’ve placed and it was processed very quickly on th... See more

Rated 5 out of 5 stars

Provided the product we wanted, mainly lactose free milk, which was easy to order and delivered promptly and at the time stated by the carrier. We have purchased this product previously from Costco, b... See more

Rated 5 out of 5 stars

Nice that's it's on subscription just unfortunately fog me I struggled with taste that's not a criticism of just milk I really wanted to like but I'm wanting to try lactose free and as explained it is... See more

Company details

  1. #3 of 3 best companies in Dairy Supplier

Written by the company

JUST MILK is 100% long life milk and nothing, but nothing else. We simply use the UHT process (Ultra High Temperature) where we heat the milk to 140°c which gets rid of every single spore present in untreated milk. This means you can store it in the cupboard for months and it won’t go off. Just stick it in the fridge once you open it.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

543 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Just Milk is an excellent product

I order regularly from Just Milk. The bottles are an excellent design, much easier than square cartons to pour from. The handle is especially useful for us. We store it in a wine rack so being round is useful. The direct ordering system is prompt and efficient.

17 June 2024
Rated 1 out of 5 stars

Issue with my recent order again

Issue with my recent order again. I have monthly subscription because I love the milk but every other month I seem to have issue with delivery. This time 4 days to deliver even though I paid for overnight delivery.

Good product but poor customer service.

25 April 2024
Unprompted review

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