Just Miniatures Reviews 

10,273
•
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

DO NOT ORDER ANYTHING FROM THIS FAKE COMPANY!!! According to the fake customer service department- I apparently didn’t have a correct shipping address when I ordered. Thankfully, it wasn’t a big ord... See more

Rated 5 out of 5 stars

Never had this before but when I ordered I didn’t think about Christmas it’s close and will be madness with deliveries , and as soon I try to reach them to change it , very prompt answer from the c... See more

Rated 1 out of 5 stars

Same issues as shown with other 1 star reviews. Ordered 17th of December. Phone number doesn't ring, no answer to emails or text messages. have raised a claim with PayPal to get refund. Whats-app... See more

Rated 1 out of 5 stars

Ordered 6 Dec. Nothing received by 20 Dec. Checked my account details on their website and found my order status as "unfulfilled". Last week they weren't picking up the phone, today the phone doesn't... See more

Company details

  1. Off Licence

Written by the company

Just Miniatures - Miniature Spirits & Liqueurs Miniature Wines & Champagnes Christmas!!! Glassware & Sundries Gift Certificates Clearance Items Mini Soft Drinks Jack Daniels Memorabilia Prices Candles Mini Fragrances Bottled Ale & Cider Personalised Miniatures Books & Mags Special Offers Mini Jams Football Collectables Non-Alcoholic Miniatures Odds & Ends wedding favours, miniature champagne bottles, whisky miniatures, personalised wedding favours, single malt whisky, distillery bottling, miniature wines, gift ideas, american whiskey, irish whiskey, independent bottlings, blended whisky, whisky liqueurs, scottish clan whisky miniatures, mini soft drink can, just miniatures, alcohol miniatures, liqueurs


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2.5

Poor

TrustScore 2.5 out of 5

10k reviews

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2.5

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(10,273)

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Rated 1 out of 5 stars

I ordered on the 5th December so almost…

I ordered on the 5th December so almost 3 weeks ago. No sign of order. status from Yodel said awaiting order from sender. No replies to emails, or whatsapp. Telephone number now doesn’t even connect. Terrible company, terrible service. Will not be using again that's for sure. Let's hope other potential customers read some reviews first before buying from this company

23 December 2021
Unprompted review
Rated 1 out of 5 stars

DO NOT PURCHASE FROM THIS COMPANY

Either This company is fraud and have scammed me out of my money or they have the worst customer service I have ever experienced. I placed an order on 23rd November and am yet to receive my order.

I have only received order confirmation and still have not had any confirmation that my order has been sent. I have tried to phone,email and what’s app but still have not received a response.

Will be looking to report this company immediately as I spent a fair bit with them!

23 December 2021
Unprompted review
Rated 1 out of 5 stars

No order arrived, you will regret if you buy

It looked good, order placed on 10th dec and then nothing. Took the money and didn’t deliver. No reply to email either. Website now disappeared. I thought it was just me but it appears to be widespread. Do not use this company

23 December 2021
Unprompted review
Rated 1 out of 5 stars

My partner ordered on the 12th December…

My partner ordered on the 12th December so almost 2 weeks ago. No sign of order status from Yodel said awaiting order from sender. No replies to emails, or whatsapp. Will be raising this with PayPal to get my money back. Terrible company, terrible service. Will not be using again that's for sure. Let's hope other potential customers read some reviews first before buying from this lot.

23 December 2021
Unprompted review
Rated 1 out of 5 stars

Dreadful company avoid like the plague

This is the worst company I’ve dealt with. I ordered on the 29th November and still haven’t received my order. I’ve emailed several times, rang them, Apple messaged and WhatsApp messaged and I’ve been ignored every time even though they have been online. Horrendous customer care.

23 December 2021
Unprompted review
Rated 1 out of 5 stars

Terrible

Oh my god i wondered where my gifts were i just couldn't understand why they had not arrived. Now i know. That has totally messed up some special presents.

22 December 2021
Unprompted review
Rated 1 out of 5 stars

Scammed or poor service

I've had the same,emailed several times had message to say driver shortage I ordered on 6th dec, still no parcel or no contact back, I have used just miniatures a couple of years ago with no issue, obviously scammed this time.

22 December 2021
Unprompted review
Rated 1 out of 5 stars

Same as everybody else

Same as everybody else. Placed order on 10 December nothing received. Tried contacting them but phone s now cut off no response to emails. Website now gone. I think that they are gone too now. I have raised a dispute with PayPal.

22 December 2021
Unprompted review
Rated 1 out of 5 stars

Order not arrived

Order some mixtures on 8th December and they still haven't arrived. Have emailed and whats app them no reply no refund. Their web site is down. I am livid.

22 December 2021
Unprompted review
Rated 1 out of 5 stars

I have been using this company for a…

I have been using this company for a number of years but unfortunately I placed an order on the 6th of December and apart from order confirmation number I have not received my order or had any communications from them.
Disappointed that they continued to take orders if there was a problem. I have seen people placed orders in November and not received them
We need a response from them to find out what is happening but this seems very unlikely at this stage.
Website has gone so things don’t look good.
It was be wise to avoid ordering on social media etc at this time

22 December 2021
Unprompted review
Rated 1 out of 5 stars

Scam

Ordered around £40 worth of goods. have been tracking my purchase but it hasn't moved from 'confirmed'. Tried to communicate via IM and Email but no response. Went on the website today and it's disappeared. Unfortunately looks like a scam. Have raised a case with paypal. Have reviewed on companies house and it seems the other companies that the director owns are also scams.

22 December 2021
Unprompted review
Rated 1 out of 5 stars

Poor communication and poor service

Ordered some Minatures as presents 12 days before Christmas to get a confirmation that my order was with them and it would be “3-4 working days” to receive my order. There was an additional note to say due to driver shortages it may add another 1-2 days to the delivery - still plenty of time to receive the gifts for Christmas.
I’ve chased them via email and WhatsApp with nothing but an automated email of the usual “we have lots of calls at the minute”. Really poor service and yet another company that is very quick to take your money, over-promise and under-deliver. Avoid using them

22 December 2021
Unprompted review
Rated 1 out of 5 stars

Awful customer service - Avoid!

I also wish I had read the reviews on here before ordering a Christmas present. I have not received my order or confirmation it has been sent and the company will not respond to my messages. Awful customer service!

21 December 2021
Unprompted review
Rated 1 out of 5 stars

Absolutely disgusted and wish I'd…

Absolutely disgusted and wish I'd looked on here before I placed my order, I have ordered before and didn't have a problem so didn't think I would not receive my order, I ordered on 6th December in plenty of time, the irony is the website today states order now for 5 working days delivery!! Now I have to go out and buy another Christmas present to replace this one and I have no idea how to get my money back as they are not replying to emails or messages!

21 December 2021
Unprompted review
Rated 1 out of 5 stars

THIS IS A SCAM

THIS IS A SCAM - ordered on Dec 9th with stated 2-3 days delivery.
It's been 12 days so far.
THIS IS A SCAM.
I've contacted company but no reply.
Their website contact details show no contact now.
THIS IS A SCAM.

21 December 2021
Unprompted review

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