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JustPlay Reviews 

2,206
•
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Evaluating 489 reviews, most reviewers were somewhat happy with their experience overall. Consumers find the platform provides a fun way to pass time, appreciating the straightforward process and the ability to cash out earnings quickly. Many players truly enjoy discovering new mobile games and earning a bit of extra pocket money on the side without too much hassle. However, some reviewers were not happy with the significantly declining payout rates over extended periods of playing. People also mentioned that the constant, intrusive advertisements make daily gameplay extremely frustrating and time-consuming. Additionally, some customers noted ongoing difficulties reaching customer support when encountering unexpected technical glitches or payment issues.

What people talk about most

Application

Consumers find application to be a mixed experience, as some reviewers expressed deep frustration over low... See more

Payment

People report ambiguous experiences with payment, as many consumers praise the fast timing and frequent small... See more

User experience

Reviewers mention negative feedback about user experience, noting that excessive and disruptive... See more

Value for money

Clients share negative opinions on value for money, noting that consumers spend numerous hours playing for... See more

Product

Customers had ambiguous experiences with product, noting they like playing games and getting paid instantly,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Okay so the ads is not a problem for me it’s the coin conversion and the lying that y’all do . How do a person get 1st or 2nd place in a competition that’s supposed to payout $30,000 and only receive... See more

Company replied

Rated 3 out of 5 stars

I Loved the game Merge Blast except lately when I have my phone on silent, i get this annoying silent haptic/vibration when i get a coin. I adjusted my settings to no avail. I went into its settings... See more

Rated 3 out of 5 stars

I am not sure know what to said: but I feel exactly the same as many other’s player as well, at one point at the tournament I spend so many hour and time and come in second place and win 2 dollars. An... See more

Rated 3 out of 5 stars

It’s a ok game if you need a few dollars in your pocket you definitely won’t get rich but it comes in handy but I’m so unsatisfied with the ending results of the tournament with me being in 2nd place... See more


Company details

  1. Gaming services

Written by the company

JustPlay is mobile gaming built on fairness—where you can enjoy the games you love and earn real rewards without limits, and cash out easily. Unlike other apps, our self-sustaining model ensures rewards never run dry, so the goalposts won't move. 🎮 Play the games you enjoy the most 💰 Earn rewards whenever you play ♥️ Cash out or support causes you care about—we’ll match your donation. We believe gaming should always be fun, fair, and rewarding. That's why your rewards keep flowing endlessly, and if you choose to give back to causes you care about most, we double your impact. Discover how we’re changing gaming—by making rewards endless and fair. Play More. Earn More. Give Back.


Contact info

3.0

Average

TrustScore 3 out of 5

2k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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3.0

All reviews

(2,206)

571 reviews in the last 12 months

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Rated 1 out of 5 stars

Scamming me

So for me , I actually made like 10$ and tried to cash out but the cash out didn’t work and after a whole week of waiting, they didn’t send me the email and scammed me and also their customer support is sooooooooo bad that they are using cheap useless ai’s that can’t help you .STAY AWAY.⚠️⚠️⚠️⚠️⚠️‼️⛔️⛔️⛔️⛔️⛔️⛔️

28 July 2026
Unprompted review
Rated 1 out of 5 stars

scammers.

Barely any earnings, more ads than games, even when u try to withdraw u have to watch an ad and it's not instant either. You have to wait 3 hours every time u want to withdraw. You're gonna be arguing with your phone about a gambling game, since you have to have real poker experience to win anything. the whole thing is just a scam in one simple word. The support is very unresponsive, and the games are glitchy and don't count meaning you can't get your rewards.

28 July 2026
Unprompted review
Rated 1 out of 5 stars

stealing scamm up ,I play biggest…

stealing scamm up ,I play biggest offerwall game reward 49 million coin are 49dollars-+ he give me 22 eur wtf losers,scammer he give yu randoms reward ,some time little credit true if start biggest start stealing yuu if yu don't play little trash games+look ads ,joke app unistall

23 July 2026
Unprompted review
Rated 1 out of 5 stars

SHIT

if i could give less than one star i would!! i downloaded justplay on my laptop and have been playing nonstop for three days and everytime i try to cash out it tells me when doing the photo verification it fails because "internal issue" so i cant withdraw my money and have reached out to help twice to nothing. so il be deleting the app again and posting bad reviews online and on social media and i will not be recommending this app to anyone and advising people to delete it because of the above and also shit payouts!!

22 July 2026
Unprompted review
Rated 2 out of 5 stars

Why does the game keep stoping in the…

Why does the game keep stoping in the middle and it will not let me finish the game to earn money? It wants me to download other games and then they do not work right . The games are not working right why is that ?

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Actually pays out

Actually pays out! Minimum is only 4p for PayPal, you aren't going to be a millionaire no but if you want to go on some games and make 20p you can and get it instantly and frequently.

19 July 2026
Unprompted review
Rated 1 out of 5 stars

NO CUSTOMER SUPPORT

So for the last week , i've been stuck in a verification loop and i'm not able to cash out even though i've cashed out four times previously because I already verified my account. So basically, what happened was for 2 days, the app was working completely fine. I was in the middle of a game playing Lord mobile. I just reached my 10th hero. Got my milestone and as I recruited my 11th hero, my phone suddenly died once leaving it on charge and restarted my phone I was not able to cash out because it kept asking for a verification again, which I done and it said that was already associated with an account which makes no sense. I've done everything possible to contact you.Just play by read it email inep support and even a one star review on Google Play.And you have made every single choice to avoid me and not help me with the issue that's on your server. And now you guys gave me no option but to report you to the Ico For the misuse and mishandling of biometric data. I've already done my research , and i've already found out just play paid out four point five million dollars in a lawsuit because of biometric. All you.\nGuys had to do was just contact me when I was being as polite and as friendly and as helpful as possible to try and help you solve this issue. It's not just made sing cander in this issue.I've even done what you suggested.Try to bypass it with a friend or relative , which has still given me the same error. One is this issue resolved so I can continue to cash out and use the app

13 July 2026
Unprompted review
Rated 1 out of 5 stars

Cheats

Cheats, takes ages to get a decent amount, games dont always give proper rewards or go to adverts to put you off

21 July 2026
Unprompted review
Rated 1 out of 5 stars

This game is a mess my mom play it in…

This game is a mess my mom play it in spain they gave alotof adds if you play 30 min so you will get ads for 20 min and they also pay only few cents for thousands of coins this app is total and headache they just make it mess

17 July 2026
Unprompted review
Rated 1 out of 5 stars

I liked it until...

Well, I did love this app until I was unable to receive my largest payout to date. You don't get much anyway, but this was my biggest reward amount and it would not let me get it. I also could not get through to a live person via any communication avenue. Do not play. I worked hard for rewards I never received.

20 July 2026
Unprompted review
Rated 2 out of 5 stars

Crazy came here to leave a review about…

Crazy came here to leave a review about how crabby the payouts have been last two days, but funny first thing I’m seeing is the last review was spot on to what I was about to post, and coincidentally my last payout was 0.14 cents too after having the same amount of coins that I was getting $5-$8 for two days ago!!! 🤔😕🤔

19 July 2026
Unprompted review
Rated 1 out of 5 stars

Just play is a scam Company

Just play is a scam Company, they pay you but at first you will make maybe to do your challenges and spin the wheel maybe if your lucky $1.24 for the day. After that good luck my 4 days worth is 14 cents, alot of commercials you have to watch while they get alot of money from there advertiser Companies, while sticking you with the bag of next to nothing. Stay away from this scam of a company.

19 July 2026
Unprompted review
Rated 1 out of 5 stars

It’s absolutely terrible here

It’s absolutely terrible here! No sugar coating like everyone else it’s literally TERRIBLE huge waste of time!! Lmao I played 10 different games to 10 levels each for the daily prize, it took me hours to do this can you guess what they paid me? $1.50 no exaggeration I literally made 1 dollar and 50 cent for hours of play I’ll never use this app again 😂😂
Forgot to add how what you make disappears if it’s not withdrawn so you could end up doing it all for nothing

16 July 2026
Unprompted review
Rated 1 out of 5 stars

i wrote a review earlier and i really…

i wrote a review earlier and i really enjoyed the game but then i got a problem with the game collecting my money. I have not been able to get in touch with anyone to get my problem fixed. So that is why i gave them a 1 and i would of given less but it wasnt available.

17 July 2026
Unprompted review

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