Just Say Golf Reviews 

1,999
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, noting their excellent performance. Many appreciate the competitive pricing and efficient delivery service, which often arrives sooner than expected. Knowledgeable and professional staff also contribute to a smooth ordering process. However, some customers also noted significant issues with order fulfillment. Several people reported experiencing long delays and a lack of communication, with orders not shipping for weeks or months. A few reviewers mentioned not receiving their items at all, even after extended waiting periods.

What people talk about most

Product

Customers had positive experiences with product quality, often praising items like Mizuno golf bags and new... See more

Order

Consumers find order experiences to be ambiguous, with many praising the easy and quick ordering process,... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising quick and fast shipping, with some... See more

Price

Reviewers mention positive feedback about price, with many finding prices to be significantly less and very... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am an ongoing and recurring customer. JSG is great! Just because you don’t see it on their website they still can likely get what you want. Responsive service. Custom club orders available. Great p... See more

Rated 5 out of 5 stars

The clubs I ordered were unexpectedly delayed. Just Say Golf made me aware immediately upon learning of the delay and proactively offered a discount to make up for the unforeseen issue. They had promp... See more

Rated 5 out of 5 stars

I was hesitant to purchase from a website I never heard of before and that offered a discount on a top of the line product from a vendor that never discounts. But Just Say Golf delivered. The item s... See more

Rated 5 out of 5 stars

Purchasing these golf clubs couldn't have been easier. Although I was concerned about shipping and arriving in time customer service assured me they would be here and they were -- with days to spare.... See more


Company details

  1. Golf club
  2. Sporting Goods Shop

Information provided by various external sources

Just Say Golf sells premium golf clubs and golf equipment at discount prices.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.6

All reviews

(1,999)

106 reviews in the last 12 months

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Rated 1 out of 5 stars

Scam store⁰

Scam store⁰
Not buying anything from this store Scam guests sent fakes items and when return not give refund
I told me that he received Item sealed all the products come from Garmin, it is not clear if it was sealed item because he opened it since it does not sell open packages products, or perhaps it opens and closes the packages and then closes them as if it were new, another scam not even investigate to steal your money.

3 March 2025
Just Say Golf logo

Reply from Just Say Golf

Hello,

Your Garmin watch order was fulfilled directly by Garmin, complete with their official documentation, serial number, and full warranty coverage—standard procedure for all legitimate orders. Upon your request for a return, we provided a pre-paid return label as a courtesy.

Unfortunately for you, our returns department—whose processes are documented via video for precisely this reason—received a counterfeit GPS watch in place of the genuine Garmin product. We understand that attempting to defraud a company can be frustrating when it fails.

While your retaliatory one-star review remains visible due to Trustpilot’s policies, we’re confident that reasonable customers will see it for what it is.

Thank you,
Kyle
Customer Service
Just Say Golf

Rated 5 out of 5 stars

Just Say Golf helped us with golf bags…

Just Say Golf helped us with golf bags for our local high school golf team. Not only did they give us a great deal but shipped them quickly and sent the tracking information for us to be prepared for delivery. The rep I worked with was extremely helpful and enjoyable to work with.

18 February 2025
Rated 2 out of 5 stars

defective merchandise shipped and…

defective merchandise shipped and instead of replacing it , i am to deal with the repair shop

3 February 2025
Just Say Golf logo

Reply from Just Say Golf

Hello,

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations.

Your electric cart was shipped directly from MGI, and the warranty process was handled through them. After their troubleshooting, they determined that the issue could be resolved by providing a replacement part rather than a full replacement of the unit. We understand that this may not have been the outcome you were hoping for, and we apologize for any frustration this may have caused.

If there’s anything else we can do to assist you, please don’t hesitate to reach out. We truly appreciate your business and the opportunity to improve your experience.

Best regards,
Kyle
Customer Service
Just Say Golf

Rated 1 out of 5 stars

I never received the order

I never received the order. Kyle, in customer service, said in an email that he refunded my money and placed a new order with ping. I received my refund but he didn’t place a new order. I missed out on bringing my clubs to two vacations because of this.

31 January 2025
Rated 5 out of 5 stars

5 Star Customer Service!

Kyle at Just Say Golf provided 5-star customer service as he went above and beyond to help me obtain a club that was nearly sold out across the US. This was my first experience with Just Say Golf, and I highly recommend this company based upon their product knowledge and focus on the best customer service.

26 February 2025
Unprompted review
Rated 5 out of 5 stars

Golf is my favorite game

I have been playing golf since childhood as this habit was acquired due to my father, who also was fond of golf and I continue his small career at golf. He was an outstanding player and many people around our town remember his accomplishments. I chose this store as the main one for acquiring instrument for golf playing. Actually, I was attracted by the comparatively low prices and high quality of putters. I also ordered here some other instruments nd do it quite often, just several times in a year. Other players do it once in a year or rarely. I want to thank this company as it helps me to develop my skills at golf.

26 February 2025
Unprompted review
Rated 5 out of 5 stars

Quick Mizuno Custom Clubs

Ordered some custom Mizuno clubs from JustSayGolf early last week. I was just notified that my order has been completed and shipped to me. That seems like pretty good service. I trust that everything has been prepared properly as has been the case with prior Mizuno orders.

UPDATE: Order received and all is exactly as I specified. The clubs hit nice on the simulator.

5 January 2025

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